Quality Systems Specialist

Danone North America, LLC; West Chatsworth (CA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k Plan

Wellness Program

Life Insurance

Tuition Reimbursement

Flexible Time Off

Paid Parental Bonding Leave

Job summary

Danone USA is seeking a Quality Systems Specialist in Chatsworth, CA to maintain and improve the site\'s QMS/FSMS. You will administer MOC, document control, and data management, acting as a liaison across Quality, Operations, Engineering, and Supply Chain to ensure regulatory and corporate requirements are integrated into plant operations.

You will track KPIs, support audits, perform RCA/CAPA activities, and develop reports to enable data-driven decisions while promoting continuous improvement

Qualifications

• Bachelor's degree in science or technical field.
• 2+ years in dairy/food/manufacturing quality roles.
• Experience with MOC, document control, CAPA, and audits.
• Knowledge of Quality Management Systems and regulatory requirements.

Responsibilities

• Own and manage the site's MOC, Hold & Release, and Document Control Programs.
• Coordinate cross-functional reviews, risk assessments, approvals, implementation, and closure of changes.
• Maintain compliance with FSSC 22000, HACCP, FSMA, GMPs, customer, corporate, and regulatory requirements.
• Support quality evaluations for process, product, packaging, equipment, and system changes.
• Maintain controlled documents, records, quality systems databases, and audit-ready documentation.
• Track, trend, and report quality KPIs including holds, CAPAs, non-conformances, complaints, and audit findings.
• Support audits, inspections, management reviews, and quality system performance evaluations.
• Facilitate investigations, RCA, CAPAs, and continuous improvement initiatives.
• Develop reports and dashboards to support data-driven decision making and compliance.
• Serve as a QA systems SME and promote quality awareness across the site.

Skills

Quality systems

Food safety

Analytical

Documentation

Cross-functional collaboration

Education

Bachelor's degree in science or technical field

Tools

Excel

Power BI

SharePoint

SAP/ERP

Job description

Quality Systems Specialist

Job Location: Chatsworth, California

Job Details

• ID: 2026-28613
• Number of People to Hire: 1
• Job Family: Manufacturing
• Level of Experience: Experienced Professionals

Job Location

US-CA-Chatsworth

At Danone, Manufacturing the best products and supplying them to meet demand is a key driver for our plant teams. We are currently looking to hire a Quality Systems Specialist based in Chatsworth, California.

The Quality Systems Specialist is responsible for maintaining, improving, and ensuring compliance of the site's Quality and Food Safety Management Systems (QMS/FSMS). The primary responsibilities of this role are the administration and continuous improvement of the site's: Management of Change (MOC) Program, Hold and Release Program, Document Control Program, Quality Systems Data Management Processes. This position serves as a key liaison between Quality & Food Safety, Operations, Engineering, Maintenance, Warehouse, Supply Chain, and corporate functions to ensure Quality, Food Safety, Regulatory, Customer, and corporate requirements are effectively integrated into plant operations and change management activities. The role ensures changes impacting products, ingredients, packaging, equipment, processes, systems, specifications, and procedures are appropriately assessed, documented, approved, implemented, and maintained in compliance with company standards and regulatory requirements.

Key Responsibilities

• Own and manage the site's Management of Change (MOC), Hold & Release, and Document Control Programs.
• Coordinate cross-functional reviews, risk assessments, approvals, implementation, and closure of changes impacting Quality & Food Safety.
• Maintain compliance with FSSC 22000, HACCP, FSMA, GMPs, customer, corporate, and regulatory requirements.
• Support Quality & Food Safety evaluations for process, product, packaging, equipment, and system changes.
• Maintain controlled documents, records, quality systems databases, and audit-ready documentation.
• Track, trend, and report Quality Systems KPIs including holds, CAPAs, non-conformances, complaints, audit findings, and food safety incidents.
• Support audits, inspections, management reviews, and Quality System performance evaluations.
• Facilitate investigations, Root Cause Analysis (RCA), CAPAs, and continuous improvement initiatives.
• Ensure accuracy, integrity, retention, and accessibility of Quality & Food Safety records and data.
• Develop reports and dashboards to support data-driven decision making and compliance.
• Support Quality Systems, Food Safety, GMP, Change Management, CAPA, and Document Control training programs.
• Serve as a Quality Systems subject matter expert and promote Quality & Food Safety awareness across the site.

Physical Demands

This role requires standing, walking, and occasional lifting of up to 50 lbs. The employee must be able to stoop, kneel, distinguish colors accurately, and work on their feet for extended periods while wearing all required safety equipment.

Work Environment

Work is performed in a manufacturing environment with exposure to moderate noise and temperature variations, and occasional outdoor conditions. Work schedules could include nights, weekends and/or holidays to provide the ability to support a 24/7 manufacturing environment as business needs dictate.

Engagement in Our Integrated Work Systems

Ensure adherence to plant standards and procedures (including but not limited to GMP, AIB, FDA, IWS, Quality, Safety, Finance, ISO, HOPE, Danone Behaviors, Daily Direction Setting, Driving OE). As a fundamental piece of the organization, your responsibility is to participate and own the implementation and deployment of IWS system and its pillars (Leadership foundation, Daily Direction Setting, Driving OE; Autonomous Maintenance; planned Maintenance; Focused Improvement; Education and Training; Environmental, Health and Safety; Quality; Organization; Supply Network; Early Equipment Management) with the objective of owning your space, owning your performance (Safety, Quality, Cost, Delivery, Mobilization, Nature) and owning your continuous improvement.

Compensation & Benefits

The salary range for this position is: $80K - $90K per year. The exact salary offered will depend on several factors, including the candidate's relevant experience, internal equity, and market conditions. Danone U.S. additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options.

About You

The ideal candidate will bring a combination of education, experience, and skills that enable them to excel in this position. The following qualifications outline what we're looking for, including both required and preferred criteria:

Education and Experience

Required:

• Bachelor's Degree in a science related field (Microbiology, Food Safety, or similar) or other technical discipline.
• 2+ years of experience in the dairy/food/beverage manufacturing industry, within a Quality Assurance, Food Safety, Quality Systems, Manufacturing Operations, Engineering, or related food manufacturing role.

Preferred:

• Experience administering: Change Management Programs, Document Control Systems, Hold & Release Programs, CAPA Systems, Audit Management Systems, supporting FSSC 22000, HACCP, FSMA, and regulatory compliance activities, SAP or ERP system experience. Experience with reporting and data management tools.

Knowledge, Skills and Abilities

• Strong understanding of Quality Management Systems and Food Safety Management Systems.
• Knowledge of FSSC 22000, HACCP, FSMA, GMPs, and regulatory requirements.
• Understanding of Management of Change principles and risk assessment methodologies.
• Strong organizational and document management skills.
• Excellent communication and presentation skills.
• Strong analytical and problem-solving capabilities
• Experience with Root Cause Analysis and CAPA systems.
• Ability to manage multiple priorities and deadlines & work effectively across functional teams.
• Strong attention to detail and accuracy. quickly learn and manage electronic Quality Systems.
• Ability to influence without direct authority.
• Proficiency with Microsoft applications, including Excel, Power BI, SharePoint
• Ability to support a 24/7 manufacturing environment as business needs dictate.

About Us

Danone USA is an industry-leading food & beverage company, with a mission to bring health through food to as many people as possible. Founded in the Bronx in 1942 as Dannon Milk Products, Danone USA now employs 5,000 people across more than 10 U.S. manufacturing facilities.

When you join Danone USA, you'll help make products for well-known brands including Activia, DanActive, Danimals, Dannon, evian, Follow Your Heart, Happy Family Organics, International Delight, Light + Fit, Nutricia , Oikos, Silk, So Delicious Dairy Free, STK Cold Brew Coffee , Too Good & Co, and YoCrunch.

You'll be part of one of the largest Certified B Corps in the world, working to make sure our company creates real value for people and the planet.

Danone USA is proud to be an Equal Opportunity employer. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial and/or local law. For our EEO policy statement and your EEO rights under law.