Quality Systems Program Manager

Mitsubishi Electric Power Products, Inc.; Northern (KY); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health coverage

401(k) match

Paid time off

Training programs

Profit sharing

Wellness programs

Fitness center access

Job summary

MEPPI is seeking a Quality Systems Program Manager to strengthen the enterprise-wide Quality Management System and align ISO-based practices across divisions. The role partners with leadership to advance quality, drive improvements, and ensure supplier quality and regulatory compliance.

The ideal candidate has extensive experience in quality management, auditing, and QT9 administration, with ASQ/Lead Auditor credentials preferred.

Qualifications

• 10+ years of progressive experience in quality management.
• Advanced knowledge of ISO 9001, ISO 14001, and ISO 27001 standards.
• Experience administering an Electronic Quality Management System, preferably QT9.
• Audit leadership across internal, external, and registrar audits.
• Strong communication and leadership skills.

Responsibilities

• Lead MEPPI's Quality Management System across all divisions and maintain ISO compliance.
• Develop and execute long-term quality strategy to drive operational excellence.
• Lead internal, external, and certification audits.
• Monitor quality metrics and KPIs, including corrective actions.
• Coach and train employees on auditing techniques and quality requirements.
• Develop supplier qualification, evaluation, and performance programs.
• Serve as QT9 system administrator and data steward.

Skills

Quality management

ISO 9001

ISO 14001

ISO 27001

Audits

Leadership

Communication

QT9

Supplier quality

Risk assessment

Education

Bachelor's degree in Quality Assurance, Engineering, Operations Management, or related technical field

Tools

QT9

Job description

MEPPI is looking for a Quality Systems Program Manager to drive and strengthen our enterprise-wide Quality Management System (QMS). This role will partner across MEPPI’s business divisions to advance quality best practices, drive continuous improvement, strengthen supplier quality, and support compliance with ISO standards.

What You'll Do

Quality Leadership: Lead MEPPI's Quality Management System across all divisions and maintain compliance with ISO 9001, ISO 14001, and ISO 27001 standards.

• Strategy Development: Develop and execute the long-term quality strategy to drive operational excellence and continuous improvement.
• Audit Management: Lead internal, external, and certification audits while ensuring ongoing certification readiness.
• Performance Measurement: Monitor quality metrics and KPIs, including cost of quality, corrective actions, supplier performance, and field incidents.
• Executive Partnership: Provide quality insights, trends, and recommendations to senior leadership and the Company President.
• Systems Administration: Serve as the corporate administrator and functional expert for the QT9 electronic Quality Management System.
• Continuous Improvement: Lead cross-divisional initiatives that standardize processes, improve data consistency, and establish best practices.
• Supplier Quality: Develop and maintain supplier qualification, evaluation, audit, and performance management programs.
• Training & Development: Coach and train employees on auditing techniques, risk assessment methodologies, and quality system requirements.
• Compliance Oversight: Maintain corporate quality policies and procedures to ensure alignment with business and regulatory requirements.

What You'll Bring

Education: Bachelor's degree in Quality Assurance, Engineering, Operations Management, or a related technical field.

• Experience: 10+ years of progressive experience in quality management, supplier quality, engineering, manufacturing, or operations.
• ISO Expertise: Advanced knowledge of ISO 9001, ISO 14001, and ISO 27001 standards and certification requirements.
• Audit Leadership: Demonstrated success leading internal, external, and registrar audits.
• Technical Knowledge: Experience with quality systems, supplier quality programs, corrective action processes, and continuous improvement methodologies.
• Systems Experience: Experience administering an Electronic Quality Management System, preferably QT9.
• Communication Skills: Strong verbal, written, presentation, and interpersonal communication skills.
• Leadership Capability: Ability to influence stakeholders, lead change, and drive results across multiple business functions.
• Professional Credentials: ASQ certifications and/or Lead Auditor certification preferred.

What's in It for You?

• Comprehensive Health Coverage: MEPPI pays 90% of medical, dental, and vision plan costs.
• Retirement Savings: 401(k) plan with up to 4% company match.
• Generous Time Off: Vacation accrual starting after 90 days plus 12 paid holidays.
• Career Development: Access to training programs, leadership development, and educational assistance.
• Additional Benefits: Profit sharing, wellness programs, and access to our fitness center in Warrendale, PA.

Why MEPPI?

At MEPPI, you’ll be part of a team committed to quality, innovation, and operational excellence. As a member of Mitsubishi Electric’s global organization, you’ll help deliver mission-critical power solutions that support data centers, infrastructure, and essential services across North America — all within a collaborative, growth-focused environment.

About Us

Mitsubishi Electric Power Products, Inc. is a leading provider of power systems, rail transportation, and large visual display solutions in North America. Join us and become part of a global organization shaping the future of energy and transportation.

Equal Opportunity Employer

MEPPI is committed to creating an inclusive workplace. We welcome applicants from all backgrounds and ensure fair and equitable consideration for all candidates.

Applicants are considered for all positions without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, ancestry, age, physical or mental disability or (as defined by applicable law) medical condition or genetic information, military or veteran status or any other legally protected status.