Quality Systems Leader

Robinson Inc.; Altoona (IA); On-site; USD 70,000 - 95,000; Full time

Job summary

Robinson, Inc. is seeking a Quality Manager to enhance and administer our Quality Management System across ISO 9001, ASME, AWS and UL standards.

The role emphasizes development, maintenance, and continuous improvement of QA processes in a manufacturing environment. You will collaborate with customers and internal teams, lead quality audits, drive corrective actions, and mentor staff in statistical methods, document control, calibration, and supplier performance.

Qualifications

• Bachelor’s degree or equivalent with 5+ years in manufacturing, or equivalent education/experience; minimum 3 years manufacturing experience required.
• Proficient in Microsoft applications (Word, Excel, Visio, PowerPoint) or similar software.
• Knowledge of lean manufacturing, Six Sigma, 5S, DMAIC, project management, value-stream mapping, business process improvement, and auditing.
• Able to collaborate on teams and foster a positive work environment.
• Strong time management and multitasking skills.
• Capable of translating quality requirements into product specifications.

Responsibilities

• Establish, monitor, and measure key quality performance indicators.
• Collaborate with internal/external customers to maintain and implement Quality objectives.
• Facilitate QMS improvements and corrective actions as needed.
• Write, review, approve, and update documents, track changes and revisions.
• Investigate returned goods, determine disposition/re-inspection needs, issue complaint/customer corrective action reports, and approve closures, analyzing trends to reduce issues.
• Communicate with customers on complaints, process changes, specifications, and projects.
• Lead internal quality audits with senior staff guidance.
• Enhance Non-Conforming System, lead investigations, determine dispositions/corrective actions, and provide trend feedback to management.
• Support Purchasing with supplier management and audits.
• Conduct root cause and trend analyses, issuing periodic quality reports for management.
• Assist pre-manufacturing, manufacturing, and inspection teams with procedural issues using statistical/capability analysis.
• Provide QA expertise in calibration, incoming materials, document control, and QC.
• Participate in customer and ISO audits.
• Train personnel in equipment use, inspection methods, statistical processes, and quality systems.
• Work with Department Leads to boost quality performance and customer satisfaction.
• Ensure relevant training for effective quality system management.

Skills

5+ years manufacturing

Lean manufacturing

Six Sigma

DMAIC

Auditing

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Visio

PowerPoint

Job description

Robinson, Inc. is seeking a Quality Manager to enhance and administer our Quality Management System across ISO 9001, ASME, AWS and UL standards.

The role emphasizes development, maintenance, and continuous improvement of QA processes in a manufacturing environment. You will collaborate with customers and internal teams, lead quality audits, drive corrective actions, and mentor staff in statistical methods, document control, calibration, and supplier performance.