Quality Systems Lead - 1st Shift

GXO Logistics, Inc; Leesburg (VA); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Full health insurance (medical, dental

Vision coverage

401(k)

Life insurance

Disability insurance

Job summary

GXO Logistics, Inc. is seeking a Quality Systems Lead to manage onboarding and training programs and to conduct internal quality audits. This hybrid role splits time between training and auditing to ensure compliance and continuous improvement within the organization.

The successful candidate will lead hands-on training, document non-conformances, and report audit outcomes to management, while coordinating with cross-functional teams and leveraging the QMS system.

Qualifications

• High School diploma or GED required.
• Experience in quality auditing and training delivery preferred.
• Ability to mentor and coach employees; strong communication skills.

Responsibilities

• Evaluate processes for compliance with quality requirements.
• Assist in development of audit plans and schedules; conduct quality audits.
• Identify opportunities for improvement and compliance gaps.

Skills

Quality audits

Training delivery

Leadership

Documentation

Mentoring

Education

High School diploma or GED

Tools

QMS software

Google Workspace

Job description

At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

1st Shift, Monday - Friday, 8:00am - 4:30pm

Our employees are our greatest asset! We're always on the lookout for inspirational leaders who know how to get the best out of their team. As the Quality Systems Lead, this is a hybrid position that splits their time between two areas in Quality; Training and Internal Auditing. You will be responsible for executing effective employee onboarding and training programs and for conducting internal audits on processes for compliance with requirements.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you'll do on a typical day:

Evaluate processes for compliance with quality requirement

Assist in development of audit plans, audit schedules and conduct quality audits

Identify processes, situations, etc., where organization is meeting requirements, as well as identify opportunities for improvement

Schedule and conduct the new hire onboarding process, assign all new employees to the correct training roles, and audit all onboarding training requirements for completion

Manage the QMS Employee Training Manager system and create customized system reports as needed.

Conduct hands on training of employees on operational standards and procedures

Recording operational proficiencies aligned with skill assessments

Organize and execute a process for maintaining, filing, and storing all training records; both in hard copy and electronic formats.

Documenting non-conformance, observations and recommendations for improvement

Preparing and presenting quality audit and training status reports to management

What you need to succeed at GXO:

At a minimum, you'll need:

High School diploma or GED

High degree of computer literacy with Google tools (e.g., Docs, Sheets, Slides)

2 years of relevant work experience

Ability to mentor and coach employees

Exceptional attention to detail and organizational details

Excellent leadership and communication skills

Exceptional listening, communication, and presentation skills.

Able to work well with people at all levels of the organization.

Able to work independently and as part of a diverse team of trainers & auditors

Strong analytical and problem-solving skills

Ability to read standard operating procedures and conduct hands on training of employees as needed

It’d be great if you also have:

Associate of bachelor's degree

2 years of experience in a leadership role with supervisory responsibilities

At least 1-2 years' experience as a quality auditor in a related industry experience

Working knowledge of ISO Quality Management Systems

This job requires the ability to:

Lift up to 25lbs frequently and up to 50lbs occasionally

Sit and stand for extended periods of time, and work in an office, warehouse, or data center environment

Safely walk, reach (including above your head), bend, climb, push, twist, squat, and kneel

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.