Quality Systems & Data Manager

GlaxoSmithKline; Zebulon (NC); Hybrid; USD 100,000 - 130,000; Full time

Benefits offered by this job

Comprehensive benefits program

Hybrid working model

Job summary

GlaxoSmithKline in Zebulon, North Carolina, is seeking a leader to enhance quality systems supporting pharmaceutical manufacturing. This role requires a Bachelor's degree in a scientific discipline and 8+ years of experience in the field.

The ideal candidate will lead initiatives using lean Six Sigma methodologies to improve quality and maintain compliance. The work model is hybrid, allowing flexibility for remote work based on manager agreement.

Qualifications

• 8+ years of experience in a commercial pharmaceutical manufacturing facility, including supervisory roles.
• Fundamental understanding of digital systems and tools to drive continuous improvement.
• Expertise in digital quality, data integrity, and data governance.

Responsibilities

• Create and drive the Quality digital strategy in collaboration with site and central functions.
• Provide leadership and strategy for site data integrity and governance.
• Use lean Six Sigma methodologies for systemic quality improvements.

Skills

Leadership and strategy

Lean Six Sigma methodologies

Digital quality expertise

Data integrity and governance

Collaboration skills

Education

Bachelor's Degree in a Scientific or Technical discipline

Tools

Electronic quality management systems

Job description

We manufacture and supply reliable, high‑quality medicines and vaccines to meet patients' needs and drive our performance. Our network of 37 manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to positively impact the health of millions of people.

Position Summary

You will lead and strengthen quality systems that support safe, compliant, and reliable manufacturing and laboratory operations. Working closely with site teams, technical experts, and external partners, you will maintain strong processes and clear data, driving safe patient supply and supporting GSK's mission to unite science, technology, and talent to fight disease.

Key Responsibilities

• Responsible for creating and driving the Quality digital strategy in collaboration with site and central functions, including delivery of smart manufacturing initiatives.
• Provide leadership and strategy for the site data integrity and governance program.
• Use lean Six Sigma methodologies to advance systemic quality improvements through the GSK production system.
• Ensure comprehensive training compliance for all relevant personnel, maintaining up‑to‑date training records and facilitating necessary training programs.
• Manage implementation of local updates to site quality digital systems (including VQMS, MERP) through appropriate change management procedures.
• Develop, implement, and monitor the Quality Improvement Plan and drive continuous improvement initiatives.
• Collaborate with cross‑functional teams to ensure alignment and integration of quality systems and processes.
• Develop and maintain quality documentation systems, ensuring regulatory compliance, accessibility, and continuous improvement.
• Drive initiatives for Quality Culture at site.

Basic Qualifications

• Bachelor's Degree in a Scientific, Technical, Computer Science discipline or equivalent experience.
• 8+ years of experience in a commercial pharmaceutical manufacturing facility, including supervisory roles.
• Fundamental understanding of digital systems, tools to drive continuous improvement, and lean Six Sigma methodologies.
• Digital quality, data integrity, and data governance expertise.

Preferred Qualifications

• Knowledge of electronic quality management systems, data integrity frameworks, and regulatory expectations.
• Leadership experience, strong collaboration skills, and effective decision‑making capabilities.
• Proficiency in data analytics and reporting.
• Digital quality, data integrity, and data governance expertise.

Working Model

This role is hybrid. You will be expected to work on‑site regularly, with flexibility for remote work as agreed with your manager.

Benefits

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Equal Opportunity Employer

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.