Quality Systems Coordinator

Quadient; Northern (KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work model

Online learning platform

Philanthropy program

Total rewards including wellness and I

Employee assistance program

Job summary

Quadient is seeking a Quality Systems Coordinator to support QEHS management, drive continuous improvement, and ensure compliance with ISO standards. The role collaborates with cross-functional teams and technical partners to elevate quality and operational excellence.

You will assist with audits, analyze performance metrics, and lead root-cause investigations using CAPA, 5 Why, Fishbone, and 8D methodologies. This on-site role requires Microsoft Office proficiency and SQL experience.

Qualifications

• Associate degree in Computer Science, QA, or related field.
• 2–5 years of experience in an ISO environment.
• Proficient with Microsoft Office suite.

Responsibilities

• Support and maintain QEHS management system in compliance with ISO 9001, 14001, 45001.
• Coordinate HW & SW validation and system qualification tests for Lancuer products.
• Participate in audits and ensure document control and records management.

Skills

Quality Systems

SQL

MS Office

Stakeholder management

Strategic communication

Education

Associate Degree in CS/QA or related field

Tools

SQL database tools

Microsoft Copilot

Job description

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.

Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.

It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Job Description

The Quality Systems Coordinator is responsible for supporting quality, environmental, health, safety, and operational activities. This role assists with compliance with company, customer, and regulatory requirements. In resolving quality-related issues, this position oversees and coordinates assigned quality processes, drives continuous improvement initiatives, analyzes performance metrics, and works with cross-functional teams. The role guides team members while elevating the company’s culture of quality, safety, and operational excellence.

Key Responsibilities

• Support and maintain the Quality, Environmental, Health, and Safety (QEHS) Management System in compliance with ISO 9001, ISO 14001, and ISO 45001 requirements.
• Coordinate the overall HW & SW validation, system validation, and system Qualification tests of the various products developed and databases associated with the manufacturing application Lancuer.
• Participate in internal, external, and compliance audits, ensuring effective document control and record management as required.
• Support operations with workplace safety programs through operational lead risk assessments and hazard identification.
• Support problem-solving activities through analyzing quality and operational data to identify trends and drive continuous improvement initiatives.
• Lead and support root cause investigations utilizing CAPA, 5 Why, Fishbone, and 8D methodologies.
• Monitor and report key performance indicators (KPIs), including First Pass Yield (FPY), scrap, rework, defects, productivity, and safety metrics.
• Familiar with SQL database construction, application, and maintenance.

Qualifications

• Associate Degree in Computer Science, Quality Assurance, or related field.
• 2 -5 years of experience in an ISO environment
• Microsoft Suite Experience
• Strong Strategic and Communication Skills, and process-oriented
• Aptitude to work with technical partners and stakeholders.
• Competent with SQL database construction, application, and maintenance.
• Must be a self-starter and be able to work autonomously.
• Must be result-driven.
• This position is an on-site position.

Preferred Skills

• Database maintenance, testing, and deployment experience
• PC desktop and network knowledge
• Experience with Microsoft Copilot and other business intelligence tools preferred.
• Knowledge gaps can be filled. Even if youdon’t satisfyevery single requirement or meet every qualification listed, we still want to hear from you.

Helpshape the future of customer communications.

#LI-NB1

Additional Information

This posting is for an existing vacancy. We use AI‑enabled tools to assist with screening and assessing applications. All hiring decisions are reviewed and made by humans.

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.

Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.

Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.

Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.

Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

Smart Work at Quadient

At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.

Be yourself at Quadient

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [e-mail]

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.