Quality Systems Associate

EXALTA; Marquette (MI); On-site; USD 28,000 - 39,000; Full time

Job summary

EXALTA is seeking a Quality Systems Associate to ensure the accuracy and compliance of manufacturing documentation through router audits and DHR reviews in a regulated environment in Marquette, MI. The role emphasizes GDP adherence, CAPA support, and cross-functional collaboration to improve the QMS.

The candidate will review production records, verify traceability, and support audits and lot release activities while promoting a culture of quality, safety, and continuous improvement within

Qualifications

• High school diploma or equivalent required.
• Associate degree in quality, engineering tech, life sciences, or manufacturing tech preferred.
• Minimum of 2 years in a regulated manufacturing, quality assurance, quality systems, or document control environment preferred.
• Experience in medical device manufacturing and familiarity with DHRs preferred.
• Previous auditing or documentation review experience strongly preferred.

Responsibilities

• Perform detailed audits of routers, travelers, DHRs and related production docs for completeness and compliance.
• Verify manufacturing and inspection operations are completed per procedures.
• Review production records for signatures, dates, revision levels, traceability, and GDP.
• Identify discrepancies and coordinate resolution with Manufacturing, Quality, and Engineering.
• Support FDA ISO 13485 compliance and internal quality procedures.
• Assist with lot release through final router audits and production record reviews.
• Participate in investigations of documentation errors, audit findings, and quality issues.
• Support internal and external audits as required.
• Maintain records of audit findings and quality metrics.
• Monitor trends in documentation errors and suggest CAPA actions.
• Collaborate to improve documentation processes and QMS effectiveness.
• Provide training on documentation requirements and GDP.
• Support continuous improvement and safety in the workplace.

Skills

Microsoft Office

GDP understanding

DHR knowledge

Document control

Attention to detail

Quality systems

Education

High School Diploma or equivalent

Associate Degree in Quality, Engineering Technology, Life Sciences, Manufacturing Technology, or related field

Tools

eQMS (Electronic Quality Management System)

MS Office suite

Job description

Non-Exempt | Shift: Monday - Friday, 1st shift

The Quality Systems Associate is responsible for ensuring the accuracy, completeness, and compliance of manufacturing documentation through comprehensive router auditing activities. This role requires a strong understanding of medical device manufacturing processes, quality system requirements, Good Documentation Practices (GDP), and regulatory compliance standards. The position involves reviewing production records, verifying traceability and documentation accuracy, identifying discrepancies, and supporting continuous improvement initiatives within the Quality Management System (QMS). This position plays a critical role in helping EXALTA Group maximize the number of patients served while maintaining the highest standards of product quality, safety, and regulatory compliance.

Responsibilities

• Perform detailed audits of manufacturing routers, travelers, Device History Records (DHRs), and associated production documentation to ensure completeness, accuracy, and compliance.
• Verify that all manufacturing and inspection operations have been completed and documented according to approved procedures and specifications.
• Review production records for proper signatures, dates, revision levels, material traceability, lot control, and compliance with Good Documentation Practices (GDP).
• Identify documentation discrepancies, missing information, and nonconformances, and coordinate timely resolution with Manufacturing, Quality, and Engineering teams.
• Ensure compliance with applicable FDA regulations, ISO 13485 requirements, internal quality procedures, and company policies.
• Support lot release activities through completion of final router audits and production record reviews.
• Participate in investigations related to documentation errors, audit findings, and quality system issues.
• Assist with internal audits and support external regulatory and customer audits as required.
• Maintain accurate records of audit findings and quality metrics.
• Support document control activities, including controlled document reviews and revision verification.
• Monitor trends in documentation errors and provide recommendations for corrective and preventive actions (CAPA).
• Collaborate with cross-functional teams to improve manufacturing documentation processes and enhance quality system effectiveness.
• Provide guidance and training to production personnel regarding documentation requirements and Good Documentation Practices.
• Support quality system initiatives and continuous improvement projects.
• Maintain a clean and safe working environment in accordance with company safety policies and OSHA requirements.

This is not an exhaustive list of duties or functions and may not necessarily comprise all essential functions of the position.

Education/Experience Required and/or Preferred

• High School Diploma or equivalent required.
• Associate Degree in Quality, Engineering Technology, Life Sciences, Manufacturing Technology, or related field preferred.
• Minimum of 2 years of experience in a regulated manufacturing, quality assurance, quality systems, or document control environment preferred.
• Experience in medical device manufacturing and familiarity with Device History Records preferred.
• Previous auditing or documentation review experience strongly preferred.

Knowledge, Skills, and Abilities

• Proficiency with Microsoft Office applications and electronic quality management systems (eQMS).
• Ability to read, interpret, and follow manufacturing procedures, specifications, work instructions, and quality system documents.
• Understanding of Good Documentation Practices (GDP) and document control requirements.
• Knowledge of Device History Records (DHRs), production routers, and manufacturing records.
• Familiarity with FDA Quality System Regulations (21 CFR Part 820), ISO 13485, and medical device quality requirements preferred.
• Ability to identify documentation discrepancies and assess compliance risks.
• Experience reviewing batch records, production records, or manufacturing documentation preferred.
• Strong organizational skills with the ability to manage multiple audits and priorities simultaneously.
• Data entry and record review accuracy with a high degree of attention to detail.

Behavioral & Basic Skill Competencies

• Team player with the ability to work cooperatively with others.
• Positive attitude and commitment to quality.
• Strong active listening skills and ability to follow directions, learn, and adapt.
• Effective verbal and written communication skills across departments.
• Strong work ethic and punctuality.
• Exceptional attention to detail and documentation accuracy.
• Strong analytical, problem‑solving, and critical‑thinking skills.
• Ability to manage multiple priorities and meet deadlines.
• Ability to work independently while exercising sound judgment.
• Demonstrates integrity and accountability in quality‑related decisions.
• Role model for compliance, quality, and safety expectations.
• Peer‑to‑peer mentoring and support of team development.
• Quality and patient‑focused mindset.
• Commitment to continuous improvement and operational excellence.

Key Performance Indicators (KPIs)

• Accuracy and completeness of router audits.
• Timely completion of production record reviews.
• Compliance with audit turnaround times.
• Internal and external audit readiness.
• Contribution to quality system improvements and CAPA effectiveness.
• Manufacturing plant
• Office/desk work

EXALTA is an Equal Opportunity Employer. We respect every employee as an individual, and we hire and promote based on qualifications, performance, and potential - without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.