Quality System Training Associate

Actalent; Bridgewater (MA); Hybrid; USD 88,855,000 - 96,432,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability (Short/Long-term)

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Paid time off

Job summary

Actalent seeks a Quality Systems Training Associate to support the global LMS, ComplianceWire, within the Quality Systems Services organization. You will administer the system, manage training records, and drive process improvements to stay compliant.

You will collaborate across sites, generate reports, aid audits, and resolve LMS issues while helping to advance quality and regulatory training in a highly regulated environment.

Qualifications

• Bachelor's degree or equivalent required.
• 0-1+ years in pharmaceutical, biotechnology, or medical device environments.
• Preferred experience with ComplianceWire LMS.
• LMS Administrator certification or hands-on experience.
• Familiarity with quality systems training requirements and documentation.
• Knowledge of regulatory standards including 21 CFR Part 820, 21 CFR Part 211, and ISO.
• Experience supporting regulatory inspections and quality compliance initiatives.

Responsibilities

• Administer and support the ComplianceWire LMS platform across the organization.
• Manage LMS configuration, user profiles, user groups, training assignments, curriculum creation, and reporting.
• Maintain quality system training records in compliance with company policies and global regulations.
• Serve as a subject matter resource for quality system training processes and LMS functionality.
• Partner with multiple sites to ensure training requirements are effectively implemented.
• Generate, analyze, and distribute standard, ad hoc, custom, and scheduled reports.
• Monitor training compliance metrics and provide recommendations for continuous improvement.
• Support internal audits and external regulatory inspections.
• Troubleshoot and resolve LMS and training-related issues using structured problem-solving techniques.
• Participate in the development and enhancement of training systems, policies, and procedures.

Skills

LMS experience

Excel

Data entry

Regulated training

LMS administration

Quality assurance

Pharma/Medical devices

Communication skills

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Tools

ComplianceWire LMS

LMS Admin tools

Job description

Job Title: Quality Systems Training AssociateJob Description

The Quality Systems Training Associate supports the global Learning Management System (LMS), ComplianceWire, within the Quality Systems Services organization. This role involves the administration, maintenance, reporting, and continuous improvement of training processes to ensure regulatory compliance and foster employee development.

Responsibilities

• Administer and support the ComplianceWire LMS platform across the organization.

• Manage LMS configuration, user profiles, user groups, training assignments, curriculum creation, and reporting.

• Maintain quality system training records in compliance with company policies and global regulations.

• Serve as a subject matter resource for quality system training processes and LMS functionality.

• Partner with multiple sites to ensure training requirements are effectively implemented.

• Generate, analyze, and distribute standard, ad hoc, custom, and scheduled reports.

• Monitor training compliance metrics and provide recommendations for continuous improvement.

• Support internal audits and external regulatory inspections.

• Troubleshoot and resolve LMS and training-related issues using structured problem-solving techniques.

• Participate in the development and enhancement of training systems, policies, and procedures.

Essential Skills

• Experience with learning management systems, particularly ComplianceWire.

• Proficiency in Excel and data entry.

• Experience supporting training programs in a regulated environment.

• LMS administration experience.

• Knowledge in quality assurance, pharma, and medical devices.

• Strong verbal and written communication skills.

• Ability to manage multiple priorities and work cross-functionally.

Additional Skills & Qualifications

• Bachelor's degree or equivalent combination of education and experience.

• 0-1+ years of experience in pharmaceutical, biotechnology, or medical device environments.

• Preferred experience with ComplianceWire LMS.

• LMS Administrator certification or equivalent hands‑on experience.

• Familiarity with quality systems training requirements and documentation.

• Knowledge of regulatory standards including 21 CFR Part 820, 21 CFR Part 211, and ISO.

• Experience supporting regulatory inspections and quality compliance initiatives.

Work Environment

The organization is a patient‑centered entity dedicated to improving access to treatments and support services for individuals living with rare diseases and other unmet medical needs. Emphasizing quality, compliance, patient support, and innovation, it offers an engaging work environment with exposure to product quality complaint management in a highly regulated setting. This role is part of the Quality Systems Services Organization supporting the global LMS for the company.

Job Type & Location

This is a Contract position based out of Bridgewater, NJ.

Pay and Benefits

The pay range for this position is $31.00 - $31.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job‑related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Bridgewater,NJ.

Application Deadline

This position is anticipated to close on Oct 8, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.