Quality System Specialis

Kids for the Future; Madison (WI); On-site; USD 70,000 - 90,000; Full time

Job summary

NeuWave Medical in Madison, WI, is hiring a Quality System Specialist to support the Quality System Manager. This role focuses on document lifecycle, CAPA management, and maintaining ISO 13485, MDSAP, and regulatory readiness.

Responsibilities include preparing procedures, leading internal audits, coordinating external audits, and driving continuous improvement of QMS processes in a manufacturing environment.

Qualifications

• Bachelor's degree in a technical, scientific, or quality-related field.
• 3–5 years of quality assurance experience at a medical device manufacturer.
• Working knowledge of ISO 13485 and 21 CFR 820.
• Demonstrated experience with document control, CAPA, or internal audit processes.
• Proficient with standard office software (Microsoft Office suite or equivalent).

Responsibilities

• Prepare, review, and approve quality system documents (procedures, work instructions, forms) for accuracy, compliance, and consistency prior to release.
• Administer the CAPA program — review and route CAPA records, verify root cause analysis and corrective/preventive action plans are documented, track action items to closure, and confirm effectiveness checks are completed and recorded.
• Trend CAPA and audit data for review at quality system management reviews.
• Support certification-maintenance activities for ISO 13485, MDSAP, and MDD/MDR certifications, including gathering evidence and timelines.
• Support planning and execution of the internal audit program — scheduling audits, preparing checklists, participating in audits, documenting findings, and tracking actions.
• Support preparation for external audits (Notified Body/Registrar, FDA), including hosting auditors and coordinating evidence retrieval.
• Assist inputs for management reviews, including data on objectives, audit results, CAPA trends, and post-market surveillance.
• Partner with the Quality System Manager on continuous improvement of QMS processes.

Job description

• Location 3529 Anderson Street,Madison, WI, 53704,United States

Position Summary

The Quality System Specialist supports the Quality System Manager in maintaining and continuously improving NeuWave Medical's Quality Management System, with responsibility for quality document lifecycle management, CAPA administration, certification-maintenance activities, and audit and management review support.

Key Responsibilities

• Prepare, review, and approve quality system documents (procedures, work instructions, forms) for accuracy, compliance, and consistency prior to release.
• Administer the CAPA program — review and route CAPA records, verify root cause analysis and corrective/preventive action plans are documented, track action items to closure, and confirm effectiveness checks are completed and recorded.
• Trend CAPA and audit data for review at quality system management reviews.
• Support certification-maintenance activities for NeuWave's ISO 13485, MDSAP, and MDD/MDR certifications, including gathering evidence, preparing documentation packages, and tracking certification and recertification timelines.
• Support planning and execution of the internal audit program — scheduling audits, preparing audit checklists, participating in or leading internal audits, documenting findings, and tracking corrective actions to closure.
• Support preparation for and execution of external audits (Notified Body/Registrar, FDA), including hosting auditors and coordinating evidence retrieval.
• Support preparation of inputs for quality system management reviews, including compiling data on quality objectives, audit results, CAPA/PA trends, and complaint/post-market surveillance data.
• Partner with the Quality System Manager on continuous improvement of QMS processes.

Required Qualifications

• Bachelor's degree in a technical, scientific, or quality-related field.
• 3–5 years of quality assurance experience at a medical device manufacturer.
• Working knowledge of ISO 13485 and 21 CFR 820.
• Demonstrated experience with document control, CAPA, or internal audit processes.
• Proficient with standard office software (Microsoft Office suite or equivalent).

Preferred Qualifications

• Experience with EU MDR requirements and MDSAP.
• Experience hosting Notified Body/Registrar auditors or FDA investigators during on-site inspections is a plus.
• Experience with ERP systems and eQMS platforms, specifically ComplianceQuest, is a plus.

Travel Requirements

Less than 10%.

Work Environment & Physical Demands

Work is primarily performed in an office and light-manufacturing/lab environment at NeuWave Medical's Madison, WI facility. Requires the ability to sit or stand for extended periods, use a computer workstation, and occasionally lift up to 25 lbs. Reasonable accommodations will be made for individuals with disabilities to perform essential job functions.

NeuWave Medical (a Precision IO Group company) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other status protected by applicable law.