Quality Supplier Analyst

Old World Industries; Northbrook (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan

Life insurance

Disability benefits

Job summary

Old World Industries is seeking a Quality Supplier Analyst to resolve customer quality issues and maintain the Non-Conformance database. The role monitors all NCRs, works with purchasing and technical teams to develop QC plans, and ensures timely responses and closure of corrective actions.

Travel to terminals for audits may be required. Candidates should hold a degree in Chemical Engineering or related fields, possess strong analytical and communication skills, and be proficient in MS Office

Qualifications

• Bachelor’s degree in engineering or related technical field is required.
• Willing to travel around 30% of the time.
• Strong MS Office and data management skills are required.
• Ability to work with multiple functions and suppliers.

Responsibilities

• Enter and investigate Non-Conformance Reports (NCRs).
• Develop quality control plans with purchasing and technical teams.
• Perform root cause analysis and reporting.
• Manage customer quality requests and issues.
• Create and follow up on NCRs and corrective actions.

Skills

Communication

Data analysis

MS Office

Travel readiness

Cross-functional collaboration

Education

Bachelor's in Chemical Engineering

Engineering degree preferred

Tools

MS Excel

Data management tools

Job description

Old World Industries, 3100 Sanders Road, Northbrook, Illinois, United States of America

Job Description

Posted Thursday, July 16, 2026 at 6:00 AM

POSITION PURPOSE: This Quality Supplier Analyst will provide resolutions to Quality Issues that arise from our customers. Responsible for maintaining the Non-Conformance Database and ensuring that the information entered is accurate. The position requires continuous monitoring of any issues to ensure that all the issues are responded to and resolved quickly.

DUTIES, TASKS AND RESPONSIBILITIES:

• Enter and investigate Non-Conformance Reports (NCRs)
• Works with purchasing and technical to develop quality control plans.
• Root Cause Analysis and Reporting
• Manage Customer Quality Requests/Issues
• Create/Forward and Follow-up on NCRs and Corrective Actions to Terminals
• Ensure that NCRs and Corrective Actions are Responded to and Closed
• Responsible for supplier corrective action processes including containment, root cause analysis, execution of corrective actions and tracking of approved process deviations to ensure continuity within our products / components.
• Measure supplier quality performance according to established procedures; drives appropriate improvements to meet established targets.
• Review and collection of Debits/Credits related to terminal fees.
• Product Testing – Send needed product for testing.
• Create Weekly, Monthly, Quarterly Quality Reports
• Works with purchasing to participate in supplier evaluations, selection, and strategic sourcing process development.
• Works to development and support KPI goals
• Supports and leads special projects and performs other related job duties as assigned.
• Create Quality Summary Reports that Pertain to NCRs, CARs, and Audits
• Assist with ISO tasks and internal audits.
• Travel to terminals for site visits/audits and quality investigations
• Other Duties as Assigned

SKILLS, KNOWLEDGE AND ABILITIES:

• College, university, or equivalent degree in engineering or a related technical or scientific subject required.
• Bachelor’s degree in Chemical Engineering and or Chemistry Preferred
• Willing to Learn and Grow Beyond Job Description
• Ability to Travel (30%)
• Working in packaging preferred
• Able to manage multiple projects and varying tasks simultaneously
• Strong Microsoft Office and data management skills required
• Ability to work with all functional areas of the organization as well external suppliers or stakeholders.
• Able to communicate effectively both orally and in writing with internal and external customers.
• Skilled in building relationship
• Good analytical and research / problem solving skills.

This opportunity offers a competitive benefits package including:

• Medical, dental, and vision coverage with wellness benefits
• Company-matching 401(k) plan
• Company-paid life insurance and accidental death & dismemberment benefits
• Company-paid identity theft insurance
• Company-paid disability
• Flexible spending and health savings accounts
• Company-paid employee assistance program
• Paid time off and paid holidays
• Additional benefits included: voluntary life insurance, legal benefits, critical illness, accident insurance, hospital indemnity insurance, and pet insurance

Old World Industries, 3100 Sanders Road, Northbrook, Illinois, United States of America