Location: Carrollton, GA
Salary: $70,000.00 USD Annually - $100,000.00 USD Annually
Quality Supervisor (Night Shift - Schedule C)
Shift: 6:45 PM - 6:45 AM (Night Shift, Schedule C)
About The Role
We are seeking a Quality Supervisor to lead and coordinate the daily activities of In-Process Inspectors (IPI) and Final Inspectors in a manufacturing environment. This role is responsible for ensuring products meet customer and company quality standards, prioritizing testing activities based on customer shipment requirements, and driving corrective actions to resolve quality issues.
The Quality Supervisor will provide leadership, technical guidance, and hands-on support to the Quality team while promoting a culture of safety, accountability, continuous improvement, and operational excellence.
Key Responsibilities
Quality Leadership & Operations
- Lead, direct, and coordinate the daily activities of Quality Team Members, including In-Process and Final Inspectors.
- Schedule and prioritize inspection and testing activities to support production requirements and customer ship dates.
- Monitor testing operations, workflow, staffing levels, and overall quality performance.
- Ensure finished products meet customer requirements, company quality specifications, and good manufacturing practices.
- Review testing procedures, test results, documentation, and quality records for accuracy and compliance.
- Assist with troubleshooting quality issues and implementing effective corrective actions.
Quality Systems & Improvement
- Develop, implement, and maintain quality control systems, standards, methods, and inspection procedures.
- Analyze quality issues using structured problem-solving tools such as 5 Why Analysis, Pareto Analysis, and Fishbone Diagrams.
- Review hold tags, stop tags, and nonconformance reports, ensuring timely investigation and resolution.
- Recommend and support corrective and preventive actions to improve product quality and process performance.
- Investigate customer complaints and coordinate appropriate responses and corrective actions.
- Support data collection, reporting, and analysis activities across quality and product support functions.
Team Leadership & Development
- Schedule daily work assignments and ensure all inspection stations are adequately staffed.
- Communicate documentation updates, process changes, quality notices, visual aids, and work instructions to team members.
- Conduct employee meetings, training sessions, and training needs assessments.
- Partner with Human Resources to administer training, certification, and development programs.
- Maintain training records and ensure team members remain qualified for assigned responsibilities.
- Conduct performance reviews, provide coaching, and administer disciplinary actions when necessary.
- Interview internal and external candidates for Quality Inspector positions.
- Foster a culture of teamwork, accountability, ownership, and continuous improvement.
Safety & Compliance
- Champion all Safety, Health, and Wellness initiatives and lead by example.
- Ensure compliance with company safety policies, procedures, and PPE requirements.
- Maintain a clean, organized, and safe work environment.
- Prepare and submit safety reports, attendance records, vacation requests, output reports, and procedural updates as required.
Reporting & Documentation
- Maintain daily, weekly, and monthly quality reports, audits, and documentation.
- Review testing status across raw materials, product qualification, and final test areas.
- Prepare and communicate departmental updates, performance metrics, and operational priorities.
Minimum Qualifications
- Bachelor's degree in a technical or business-related discipline.
- 2-4 years of quality experience or experience in a related field.
- 5-7 years of manufacturing experience with a strong emphasis on quality management.
- 3-5 years of leadership experience, including managing, coaching, and developing employees.
- Previous manufacturing leadership experience in a supervisory or management role.
- Strong understanding of quality systems, inspection methods, testing processes, and manufacturing operations.
- Experience using Microsoft Office applications, particularly Excel, Word, and PowerPoint.
- Excellent communication, organizational, and problem-solving skills.
Preferred Qualifications
- Bachelor's degree in Engineering.
- Experience in fiber cable manufacturing or a related industry.
- Strong background in labor management, materials planning, and cost management.
- Knowledge of Lean Manufacturing principles.
- Experience with Hoshin Kanri, Six Sigma methodologies, and continuous improvement initiatives.
Knowledge, Skills & Abilities
- Leadership and team development
- Quality management systems
- Root cause analysis and corrective action methodologies
- 5 Why Analysis, Pareto Analysis, and Fishbone Diagram techniques
- Project management and strategic thinking
- Lean Manufacturing principles
- Data analysis and reporting
- Effective written and verbal communication
- Training, coaching, and performance managementProcess improvement and continuous improvement methodologies
Contact: pdsingh@judge.com