Quality Supervisor - DHR & Inspection 2nd Shift

Jabil Malaysia; Monument (CO); On-site; USD 78,000 - 140,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K match

Paid Time Off

Tuition Reimbursement

Life Insurance

Commuter Benefits

Employee Assistance Program

Pet Insurance

Adoption Assistance

Annual Merit Increases

Community Volunteer Opportunity

Job summary

Jabil, a global manufacturing and engineering leader, seeks a Quality Supervisor for DHR and Inspection to uphold high product quality and regulatory compliance. The role supervises Quality Inspectors, DHR staff, and support teams across production cells, driving process improvements and robust QA processes.

The position emphasizes leadership, training, performance management, and cross-functional collaboration within a complex medical device environment.

Qualifications

• Bachelor's degree in Life Science, Engineering, or Physical Science.
• 5+ years related experience in Medical Device environment.
• Some supervisory experience preferred.
• Knowledge of GxP, GAMP and ISO 13485

Responsibilities

• Directs and administers the activities of Inspectors and DHR employees and associated administrators.
• Ensures compliance with health and safety policies and laws.
• Identify staffing requirements and cross-train to meet department objectives.
• Develop training curriculum in quality area and ensure ongoing staff development.
• Establish clear measurable goals and monitor performance against metrics.
• Maintain effective internal and external communication within the department.
• Lead inspection strategy for quality projects and process improvements.
• Support audits and ensure Quality Management System compliance.
• Provide feedback to operations on quality issues and drive corrective actions.

Skills

Quality leadership

GxP knowledge

GAMP knowledge

ISO 13485 knowledge

Regulatory compliance

Education

Bachelor's degree in Life Science, Engineering, or Physical Science

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

This role is for 2nd Shift, M-F 1:30pm- 10pm Onsite

How will you make an impact?

The Quality Supervisor for DHR and Inspection is under the direction of the QA Manager. They will continue maintaining high quality standards of the product inspection and final release process and compliance with regulatory requirements, administer Quality Assurance support to Quality Operations of a complex site and/or demanding compliance profile, and directly supervise Quality inspectors, and Final Release (DHR) employees. Works with Quality Technicians and Quality Engineers for day to day activities supporting all Production Cells and Supplier quality (Operating Companies) at the site has adequate quality support, documentation review, and support projects, process and new product introductions or upgrading of existing processes and products and subsequent qualifications.

What will you do?

Leadership and Management

• Directs and administers the activities of Inspectors and DHR employees and associated administrators.
• Carries out leading responsibilities in accordance with the organization’s policies and applicable laws including regarding health and safety.
• Evaluates and recommends staffing requirements to ensure maximum utilization of personnel to fulfil department objectives to include cross training.

Employee and Team Development

• Identify individual and team strengths and development needs on an ongoing basis.
• Create and/or validate training curriculum in area of responsibility.

Performance Management

• Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).
• Express pride in staff and encourage them to feel good about their accomplishments.
• Perform team member evaluations professionally and on time.
• Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.
• Ensure recognition and rewards are managed fairly and consistently in area of responsibility.

Communication

• Provide communication forum for the exchange of ideas and information with the department.
• Organize verbal and written ideas clearly and use an appropriate business style.
• Ask questions; encourage input from staff.
• Assess communication style of individual team members and adapt own communication style accordingly.

TECHNICAL MANAGEMENT RESPONSIBILITIES

• Ensures that the quality aspects for new processes, products and or upgrading of existing processes and products and subsequent Process qualifications are met.
• Lead and drive inspection strategy related to quality projects such as product implementation, technology implementation and processes improvement/implementation.
• Supports/Initiates investigations for non-conformances.
• Approves specification and process changes per applicable procedures.
• Provides feedback to operations on problems related to quality and/or compliance.
• Supports Operations in evaluation and implementation of actions plans to eliminate root causes of non-conformances.
• Supports internal and external audit programs.
• Assure Quality Management System accomplishment, which is measured through internal and third-party audits trough the internal instructions and procedures of process audit, Quality Gemba Walking and customers' requirements.
• Promotes the use of Process Excellence tools to enhance analytical thinking and problem- solving techniques.
• Provides support to plant wide initiatives such as implementation of new initiatives safety, environmental and Quality related initiatives.
• Supports and promotes the safety and industrial hygiene objectives of the plant.
• Initiates and maintains interplant communications of quality issues.
• Supports on-going continuing efforts and projects to improve our manufacturing Quality Systems, processes.
• Supports and promotes cost savings opportunities that work toward global objectives in the organization.
• Actively supports other plant functions in the implementation of company programs and projects.
• Reports accidents, incidents, near misses, and hazardous situations in a timely manner and participates in the corrective action process.
• Ensures compliance with company policies and procedures.

How will you get here?

Education

• Bachelor's degree or Equivalent in a Life Science, Engineering, or Physical Science preferred.

Experience

• 5+ years of related experience and/or training; or an equivalent combination of education and experience in Medical Device environment.
• Some previous supervisory experience also preferred.
• Knowledge of GxP, GAMP and ISO 13485

Benefits Package

• Competitive base salary
• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
• 401K match
• Employee Stock Purchase Plan
• Paid Time Off
• Tuition Reimbursement
• Life, AD&AJBL TA - Job Requisition Process Status, and Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Pet Insurance
• Adoption Assistance
• Annual Merit Increases
• Community Volunteer Opportunity

The pay range for this role is $77,500 - $139,500.

The anticipated close date of this job requisition is: September 18, 2026.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [e-mail] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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