Quality Supervisor, 2nd Shift

Maker's Pride; McComb (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

Maker's Pride is seeking a QA leader to drive quality systems on the plant floor, lead GFSI initiatives, and mentor QA staff. This role includes audits, risk assessments, CAPA execution, and cross-functional support to ensure product safety and regulatory compliance.

The position requires strong communication, project management, and the ability to work with cross-functional teams in a fast-paced facility environment.

Qualifications

• Knowledge of PCQI, HACCP concepts are a plus.
• GFSI certification knowledge is advantageous.
• Experience leading QA staff and audits in a food-manufacturing setting.
• Familiar with SAP and standard QA documentation practices.

Responsibilities

• Lead GFSI initiatives and back up QA Manager for food safety and quality.
• Ensure quality systems materials are audit-ready and compliant.
• Participate in audits with auditors and suppliers.
• Perform risk assessments for new materials.
• Lead RCA-CAPA activities and track corrective actions.
• Investigate consumer complaints and monitor action effectiveness.
• Coach QA staff and contribute to performance reviews.
• Support commercialization projects from a quality perspective.
• Advise production on process specs and customer requirements.
• Coordinate QA and training related to FSQA requirements.

Skills

Quality Leadership

GFSI Knowledge

Audit Management

CAPA & RCA

SAP

Education

Two-year science degree

Food science background

Tools

SAP

MS Office

Job description

Job Summary:

Responsible for leading and representing Quality on the plant floor and provide direction to maintain the Quality Assurance systems in place. Aids in managing facility internal audits, compliance to GFSI-customer-regulatory requirements, coaching-teaching-mentoring QA staff, and supporting continuous improvement activities in the plant. Core schedule: Monday-Friday, 1:15pm-10:15pm, ability to flex to support team as needed

Job Duties:

Duties may include, but are not limited to the following:

• Lead GFSI initiatives and serve as back up the QA/Sr.QA Manager for all things Food Safety & Quality
• Ensure preparation and compliance of all Quality Systems material and information often utilized in audits
• Participate and at times lead the audits with companies, agencies and auditors for the site team
• Perform & maintain risk assessments for new materials coming into the facility
• Execute and lead RCA-CAPAs in accordance with corporate and site policies
• Investigate consumer complaints and monitor corrective action effectiveness
• Maintain and monitor the Quality Notification (QN) or similar supplier incident system to close out
• Generate-Review-Close Incident Reports as related to FSQA
• Coach-Teach-Mentor QA Staff to help build contingency plan bench strength
• May be required to maintain staffing schedules and provide feedback for QA Staff performance reviews
• Aid in management of commercialization projects from a quality perspective to assure specifications are met
• Advise commercialization and production teams on process specifications, process capabilities, and customer requirements to include recipe and sensory
• Be able to perform Mock Recall / Trace exercises as required
• Oversee Document & Record Control programs as they pertain to FSQA
• Support QA Manager and commercialization teams in integrating customer and compliance requirements into internal specifications
• Actively participate in the Maker's Pride Production System activities (Drumbeat, Weekly KPI, Tiered Auditing, etc.)
• Participate in sensory and/or product evaluation tests as required by site
• May serve as primary Quality liaison on test, proof of concept, and initial production runs
• May serve as primary resource to track action items developed via test runs through closure
• Aid in monitoring Sanitation activities including, but not limited to verification of MSS, PEM and non-PEM swabbing, and pre-Operational inspection
• Coordinate QA and Production training related to FSQA requirements and initiatives
• Off-shift training, performance verification, and plant-based meeting participation
• Perform other duties as assigned

Required Competencies & Knowledge:

• Knowledge of:
  PCQI or HACCP trained, certification is a plus
  Knowledge and experience with SAP preferred
  GFSI certification a plus
  Basic RCA and CAPA tools
• Skilled in:
  Internal Auditing
  Influencing Quality Culture behaviors
  Procedure/Standard Work generation
• Ability to:
  Communicate effectively both verbally and in writing
  Recognize food safety & quality gaps and provide a plan to address
  Manage multiple projects at a time
  Investigate complaints and incidents with minimal oversight
  Influence Quality Culture behaviors
  Work collaboratively with all departments
  Must be accurate and detail-oriented
  Ability to work with minimal supervision and at times independently
• Proficiency in:
  MS Office Suite, SAP a Plus
  High school level math

Work Environment:

Frequent production environment exposure which includes noise, dust, heat, cold, moving machinery, forklifts, and slippery floors. Ability to work in hot or cold temperatures dependent upon site (Bakery vs Fresh). Communicate in English both written and verbal. Handle daily employee issues. Travel up to 10% is possible.

Physical Requirements:

Reaching with hands and arms throughout shift. Ability to use hands and fingers. Ability to see, hear and talk. Employee frequently required to sit. Occasionally required to walk, climb and/or balance. Ability to lift and carry up to 20 lbs. Walk up to 400 yards to work and break areas.

Minimum Qualifications:

Two-year college degree in science or four-year college degree preferred. Experience with SQF, PCQI or BRC and certification a plus. Three of more years of leadership experience within high-speed manufacturing environment is required. Two or more years of related work experience (quality, sanitation) in a beverage or food manufacturing environment (i.e., baked bar, granola manufacture, bread, cold form bar, cookies, crackers, sandwich assembly, kit assembly, etc.). Proficient in MS Office applications such as Word, Excel and PowerPoint. HACCP knowledge needed and certification is a plus. Experience with ERP systems needed and SAP experience is a plus.

Safety & Environmental:

Employee shall follow factory safety & environmental objectives and targets; follow the plant safety rules, report incidents and near misses immediately, maintain compliance with regulations, and take personal ownership of the Safety in their area -- to include the safety of visitors and contractors. The employee will also act to reduce negative environmental impacts by conserving paper, electricity, water and will also recycle all appropriate materials (paper, plastic, food, etc.)

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