Quality Supervisor - 2nd/3rd Shift

USTBC ABB Installation Products Inc.; Pinetops (NC); On-site; USD 95,000 - 130,000; Full time

Job summary

ABB in Pinetops, NC seeks a Quality Manager to lead the 2nd and 3rd shift QA testing, inspection and technician teams. You will ensure compliance with internal, customer, and industry standards while driving process improvements and safeguarding safe operations.

You will manage approximately 25 direct reports, partner with HR for staffing and training, and utilize SAP, Power BI, and quality tools to deliver results. The role is onsite with evening shifts.

Qualifications

• Bachelor's degree in STEM or equivalent.
• 5+ years of professional experience in Quality, Manufacturing, or Engineering.
• Experience managing 25 direct reports.
• Knowledge of ISO 9001:2015; familiarity with IEEE, UL; SAP preferred.

Responsibilities

• Oversee 2nd and 3rd shift QA testing, inspection and technician teams.
• Develop and maintain quality testing and inspection processes.
• Perform audits and use analytics to identify risks and prevent defects.
• Ensure compliance with internal, customer and industry requirements.

Skills

RCA

8D

CAPA

Quality Tools

SAP

Power BI

ISO 9001

Communication

Education

Bachelor's in STEM

Tools

SAP

Power BI

MS Office

Job description

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Quality Manager

In this role, you will have the opportunity to ensure ABB Pinetops has the necessary capabilities to effectively control products and systems. Each day, you will ensure compliance with internal, customer, and industry requirements within a cost-effective and safe working environment. Overseeing the test, inspection, and technician teams, you will control quality with systems, tools and teams to exceed expectations while ensuring sustainable operations and only compliant products are released to the customer.

Reporting to the Plant Quality Manager, you will be responsible for developing and maintaining the 2nd and 3rd shift quality testing, inspection and technician teams which support production. Your hours will primarily be 2nd shift (roughly 2:30PM - 12AM). You will manage all aspects in line with guidance from ABB Group/division/business area.

The work model for the role is: onsite (#Li-Onsite) and will support the second and third shifts.

You will be mainly accountable for:

• Assessing risks and safety hazards and implementing plans to ensure personnel and equipment safety
• Collaborating with HR to ensure that the quality team is staffed, developed, directed, and accountable while ensuring effective training and cross training of employees. Enabling and coaching all employees to evaluate risks, problems and solutions from a customer/stakeholder point of vie
• Focusing on preventing issues rather than just control, and driving the utilization of process management to deliver consistent results. Identifying and recommend process and equipment improvement opportunities, implement projects
• Performing audits and ensuring the use of analytics to identify risks, failures and non-conformances, and ensuring that appropriate action is taken. Preventing mistakes and defects in products and avoiding problems when delivering solutions or services to customers

Qualifications for the role

• A Bachelor's degree in a STEM field or equivalent is preferred
• 5+ years of professional experience in Quality, Manufacturing, or Engineering
• As this role will manage 25~ direct reports, prior supervisory or management experience is required
• Sound knowledge of quality tools including RCA, 8D, and CAPA and sound knowledge of test techniques, voltage and current testing equipment (current power and protection market) is a plus
• Knowledge of SAP, Microsoft Office, and Power BI are a plus
• A collaborative, solution-focused approach and strong written and spoken communication skills
• Understanding of ISO 9001:2015 requirements and familiarity with IEEE standards, UL Requirements and SAP strongly preferred
• Candidates must already possess authorization to work for ABB in the US.

About ABB Distribution Solutions in Pinetops, NC:

ABB's Distribution Solutions Division facilitates the efficient and reliable distribution, protection and control of power by improving electric power quality while strengthening the resilience of the grid. The Division offers segment-specific products and solutions that largely serve utilities, industry and infrastructure segments, often providing the requisite medium voltage link between high-voltage transmission systems and low-voltage users. With ABB Ability enabled connected solutions at its core, the offering includes medium-voltage air- and gas-insulated switchgear (1 to 66 kilovolts), indoor and outdoor circuit breakers, reclosers, fuses, contactors, relays, instrument transformers, sensors, motor control centers, as well as low-voltage switchgear for the ANSI standard markets.

What's in it for you:

We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You'll be part of a team that values your voice and celebrates your progress.

ABB is an Equal Employment Opportunity and affirmative action employer for protected veterans and individuals with disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their - sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

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