Quality Supervisor - 1st Shift

MSI Express; Town of Portage (NY); On-site; USD 85,000 - 105,000; Full time

Job summary

MSI Express is seeking a Quality Supervisor to lead the quality department, guiding safety, service, performance, and customer satisfaction across the production facility. You will provide direction to ensure all products are produced safely and wholesomely.

The role requires developing and maintaining policies, procedures, HACCP and SQF programs, conducting internal and external audits, and creating a positive work environment that supports continuous improvement and compliance with customer

Qualifications

• Knowledge of Statistical Process Control.
• Understanding of regulatory guidelines.
• Customer interaction.
• Salaried and hourly management skills.
• Organizational skills.
• Sensory knowledge.
• Food or pharmaceutical knowledge.

Responsibilities

• Provide leadership and training in quality, safety, sanitation, GMP, and customer service.
• Coordinate with all departments to address production priorities without impacting customer service.
• Establish and review HACCP programs.
• Conduct customer, regulatory, and in-house audits.
• Monitor plant performance and implement action plans for issues.
• Maintain understanding of customer requirements.
• Develop and maintain quality standards, batch sheets, and specifications.
• Adhere to customer quality policies and procedures.
• Create a positive working environment that supports continuous improvement and respects all associates.
• Adhere to regulatory rules, ensuring food safety and product quality.
• Assist in SQF 2000 system development, implementation, and maintenance.
• Ensure job descriptions cover for absence of key personnel.
• Review changes to food safety fundamentals and safety plans as needed.
• Maintain records of document changes, validations, and SQF system updates.
• As SQF Practitioner, ensure changes are validated.
• Report food safety and quality problems promptly to authorized personnel.

Education

Bachelor’s degree in Biology/Chemistry or related field

Job description

Job Description:

Job Description: Quality Supervisor** ROLE PURPOSE/POSITION SUMMARY:**

The Quality Supervisor is responsible to provide direction to the quality department in the areas of safety, service, performance, quality, and leadership. Will ensure that the quality of all products produced within the production facility will be done so in a safe and wholesome manner. Develop and maintain policies, procedures, and documentation that assure the highest level of quality and customer satisfaction.

KEY ACCOUNTABILITIES/PRIMARY DUTIES & RESPONSIBILITIES:

• Provide leadership, direction, and training to the plant in areas such as quality, food safety, plant safety sanitation, good manufacturing practices, and customer service
• Maintain continuous communication with all departments to assure production priorities and shortfalls are addressed in a timely manner, to not impact customer service
• Establish and review HACCP programs
• Conduct Customer, regulatory, and in-house audits
• Monitor plant performance and develop/implement action plans to understand and address areas of concern
• Maintain a clear understanding of customer requirements
• Develop and maintain operational quality standards, batch sheets, and specification sheets
• Adherence to all customer Quality policies and procedures as stated in the customer’s manuals
• Create a positive working environment for all associates; one that supports continuous improvement, reinforces company philosophy and policies, and ensures that every individual is treated with respect
• Adhere to all regulatory rules and regulations, ensuring that food safety and product performance standards are met
• Assist in the development, implementation, review, and maintenance of the SQF 2000 System
• Ensure that job descriptions for those responsible for food safety are documented and include provision to cover for the absence of key personnel
• Ensure that food safety fundamentals and safety plans are reviewed when changes are made which may affect food safety
• Ensure records are reviewed and reasons for change of documents, validations and changes to the SQF system shall be maintained
• As the SQF Practitioner, ensure changes are validated
• Report, in a timely manner, Food Safety and Quality problems to personnel with authority to initiate action on those problems
  QUALIFICATIONS/CAPABILITY PROFILE:

Minimum Education

• Bachelor’s degree in Biology, Chemistry, or related field - Desirable

Minimum Experience

• 5+ years of experience in Quality with exposure to all major functional areas of Quality and Food Safety - Essential

Minimum Knowledge/Skills/Abilities

• Knowledge of Statistical Process Control - Desirable
• Understanding of regulatory guidelines - Desirable
• Customer interaction - Desirable
• Salaried and hourly management skills - Essential
• Organizational Skills - Essential
• Sensory knowledge - Desirable
• Food or pharmaceutical knowledge - Essential

MSI Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.