Quality Supervisor 1

Ms Companies, LLC; Franklin (IN); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Comprehensive insurance

Career growth opportunities

Technology-driven work environment

Daily Pay access

Job summary

MS Companies is seeking a supervisory quality/production lead to oversee a team of inspectors and ensure adherence to safety, quality, and client requirements. You will implement work instructions, monitor processes, and drive improvements across production.

The role emphasizes coaching, data-driven decisions, and collaboration with HR and customers to sustain high performance and service excellence.

Qualifications

• 2–3 years of supervisory or leadership experience in a manufacturing or light industrial environment.
• Strong leadership, communication, and organizational skills.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.
• Experience with quality systems, reporting tools, and process improvement initiatives.
• Demonstrated ability to coach, develop, and lead teams effectively.

Responsibilities

• Supervise and support a team of quality inspectors to ensure performance, productivity, and quality standards are consistently met.
• Maintain a clean, organized, and hazard-free work environment to support safety and efficiency.
• Adhere to all company policies, safety protocols, and client-specific requirements.
• Develop, implement, and maintain work instructions and quality processes.
• Monitor production processes, control points, equipment, and personnel to ensure quality standards are achieved.
• Analyze production and quality data to identify trends, drive improvements, and support cost reduction initiatives.
• Communicate expectations clearly; monitor performance and provide ongoing feedback and coaching.
• Address employee relations matters including attendance, performance, and behavioral concerns in partnership with HR.
• Train, mentor, and develop team members to support operational success and career growth.
• Maintain strong, collaborative relationships with customers to ensure satisfaction and service excellence.
• Coordinate staffing and scheduling to meet production demands and customer requirements.
• Accurately enter and manage time, production data, and other required inputs within company systems.

Skills

Leadership

Communication

Organizational skills

Multi-priority management

Customer service

Tools

Salesforce or similar CRM

Job description

Position Summary

MS Companies is a leading provider of quality services and workforce solutions supporting the automotive and manufacturing industries. Recognized as one of the fastest-growing companies in the nation, we operate across multiple states and internationally, delivering technology-driven solutions that enhance quality, efficiency, and customer satisfaction.

Responsibilities

• Supervise and support a team of quality inspectors to ensure performance, productivity, and quality standards are consistently met
• Maintain a clean, organized, and hazard-free work environment to support safety and efficiency
• Adhere to all company policies, safety protocols, and client-specific requirements
• Develop, implement, and maintain work instructions and quality processes
• Monitor production processes, control points, equipment, and personnel to ensure quality standards are achieved
• Analyze production and quality data to identify trends, drive improvements, and support cost reduction initiatives
• Communicate expectations clearly; monitor performance and provide ongoing feedback and coaching
• Address employee relations matters including attendance, performance, and behavioral concerns in partnership with HR
• Train, mentor, and develop team members to support operational success and career growth
• Maintain strong, collaborative relationships with customers to ensure satisfaction and service excellence
• Coordinate staffing and scheduling to meet production demands and customer requirements
• Accurately enter and manage time, production data, and other required inputs within company systems

Physical Requirements

• Must be able to visually identify defects in color, shape, size, or texture of parts
• Must be able to hear and differentiate sounds in a manufacturing environment
• Must be able to sit, stand, walk, and move throughout the workday for extended periods on concrete floors (up to 10-12 hours)
• Must be able to move within buildings and operational areas, including ascending and descending stairs
• Must be able to reach, turn, stoop, bend, crouch, kneel, and maintain balance to prevent falls
• Must be able to reach overhead and perform repetitive movements
• Must be able to lift, carry, transfer, push, and pull up to 30 lbs.
• Must be able to grasp with both hands and perform fine motor tasks requiring coordination and repetitive motion
• Good hand-eye coordination for inspection and material handling
• Must be able to work in a manufacturing environment with varying temperatures

Qualifications

• 2–3 years of supervisory or leadership experience in a manufacturing or light industrial environment
• Strong leadership, communication, and organizational skills
• Ability to manage multiple priorities in a fast-paced manufacturing environment
• Experience with quality systems, reporting tools, and process improvement initiatives
• Proficiency with digital systems (e.g., Salesforce or similar platforms) preferred
• Demonstrated ability to coach, develop, and lead teams effectively
• Strong customer service and relationship management skills
• Ability to read, understand, and communicate in English to follow work instructions, complete required documentation, and comply with safety and quality requirements
• Flexibility to work any shift based on business needs

Work Hours

Work hours and schedules may vary by location, the nature of work, your department, and customers’ needs, and are subject to change from time to time to meet business needs.

Labor Pool – Variable Schedule Based on Business Needs (Hours Not Guaranteed)

• Comprehensive insurance and benefits packages
• Opportunities for career growth and advancement
• Technology-driven, team-oriented work environment
• Access to earned wages through Daily Pay

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The above requirements outline management’s assignment of essential job functions. This information contained herein does not constitute a contract, express or implied.

Work Authorization Requirements

Authorized to work in the United States of America.

Equal Employment Opportunity Statement

MS Companies is an Equal Employment Opportunity Employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetic information, pregnancy, or any other protected characteristic in accordance with applicable federal, state, or local laws.

MS Companies prohibits discrimination and harassment of any kind and applies this policy to all employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and development. Employment decisions are based solely on qualifications, merit, and business needs at the time.