Quality Supervisor

Keurig Dr Pepper Inc.; Houston (TX); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Benefits start day one

Medical, Dental, Vision

401k with company match

Tuition reimbursement

Mileage reimbursement

Annual bonus

Job summary

Keurig Dr Pepper Inc. is seeking a Quality Supervisor in Houston, TX to lead a team of QA Technicians and drive quality and food safety across production lines.

You will design experiments, analyze quality costs, and train inspectors while supporting continuous improvement initiatives and audits. Strong GMP/FSMA knowledge and SAP/SPC experience are essential.

Qualifications

• Bachelor's in science related field preferred.
• PCQI certification required or highly preferred.
• 3+ years supervisory/leadership in food manufacturing.
• Experience building Quality Plans to meet KPI targets.
• Strong GMP/HACCP/FSMA/FSSC principles knowledge.
• Lean Six Sigma knowledge helpful but not required.
• Experience with SAP and SPC systems preferred.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Ability to develop training protocols and quality reports.
• Self-starter with proactive attitude.

Responsibilities

• Lead QA Technicians and manage workload and training.
• Ensure quality and food safety initiatives align with customer expectations.
• Maintain plant readiness for audits by auditors and regulators.
• Collect, analyze, and report quality data to production managers.
• Train staff on QC processes and compliance with Quality policies.
• Perform audits and quality tests with operations and QA.
• Audit processes and verify corrective actions over time.
• Develop quality records and communicate production capabilities.

Skills

GMP & FSMA knowledge

HACCP familiarity

Quality data analysis

SAP experience

SPC (InfinityQS)

Leadership / coaching

Quality problem solving

Education

Bachelor of Science in Food Science/Engineering/Chemistry/Biology

PCQI Certification

3+ years supervisory experience in food manufacturing

Tools

SAP

InfinityQS SPC

Job description

Job Overview

Looking for a fresh start? A company help grow your skillset and advance your career? We are happy to speak with you about your experience and how you may be a fit within our teams. Lots of exciting things are happening at KDP and we'd love for you to be a part of it!

Shift & Schedule

This is a full time position on 2nd shift Monday - Friday 3:00pm - 1:00am. Flexibility to work weekends, and holidays is required as scheduled.

Quality Supervisor - Houston, TX

As the Quality Supervisor you will supervise and provide day to day leadership to a team of Quality Technicians to ensure Quality plans are met. The Quality Supervisor will be involved in designing experiments for product, packaging and line qualifications, analyzing and solving quality problems, preparing procedures, and training inspectors. You will perform audits, analyze quality costs and other quality data, and apply quality tools and fundamental statistical methods for process control to ensure production of products and processes are consistent with established standards. You will promote and support Keurig Dr Pepper’s Continuous Improvement efforts and initiatives.

What you will do

• Provide leadership and direction to QA Techs by managing the workload, training and employee relations issues.
• Ensure quality and food safety initiatives to link product development, manufacturing, process improvement with customer expectations are maintained.
• Ensure plant is "inspection ready" in compliance with requirements in preparation for third party, partner, regulatory, and certification audits.
• Manages the collection, analysis and reporting of performance and product conformance quality data to inform production department managers on status and priorities of quality issues.
• Support training of Quality Teams and Plant personnel in their QC process to ensure the proper performance to Keurig Dr Pepper Quality testing procedures, Quality policies and compliance with KDP and customer specifications (i.e., Quality Manual).
• Perform audits and Quality tests with operations and QA staff to address quality related issues.
• Audit production processes to record, document, and evaluate consistency to customer and Keurig Dr Pepper specifications and validation of corrective actions over time.
• Develop and maintain quality information records and reports (customer complaints, internal issues, etc.) to adequately communicate production capabilities and quality issue priorities and status, with regular reporting.
• Problem solve, troubleshoot and resolve quality issues – utilizing quality tools (cause and effect, process mapping, statistical methods, etc.) with the ultimate goal being implementation of effective corrective actions.
• Monitor production QC performance to ensure that labeling, product information and product packaging satisfies Keurig Dr Pepper and/or customer specifications.
• Helps facilitate dispositions/resolutions to daily production quality issues as needed.
• Use and maintain quality databases (design, create, import, export, query, report, analyze)
• Ensure the staff is aware of their responsibility to report food safety, quality and regulatory compliance with authority to initiate action
• Responsible for ensuring the production of a safe, wholesome and quality product and requires trained designees when applicable.
• Assists in hiring and training of new employees
• Performs other duties as requested by management.
• Follow all Keurig Dr Pepper policies and procedures.

Ensure high performance results of your team by

• Fostering a culture of trust and wellbeing that prioritizes the team and values employee contributions
• Driving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent
• Embracing diverse perspectives to foster innovation, learning from both successes and failures
• Establishing a safe environment where team members are motivated, heard, and aligned with clear expectations

Total Rewards

• $70,000 - $85,000
• Benefits eligible day one!!
• Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
• Annual bonus based on performance and eligibility

Actual placement within the compensation range may vary depending on experience, skills, and other factors.

Requirements

• Bachelor of Science degree in Food Science, Engineering, Chemistry, Biology, or related field highly preferred
• PCQI Certified
• 3+ years Supervisory/Leadership experience. Food Manufacturing preferred.
• 3+ years’ experience in a quality role, preferably in food manufacturing
• Demonstrated expertise in building Quality Plans including strategy and tactics that have successfully met Quality/Food Safety KPI’s and Quality Goals
• Advanced understanding of GMP, HACCP, FSMA, FSSC Principles, Food Defense Principles & Quality Management Systems. (QMS)
• Understanding of Lean Six Sigma/Continuous Improvement is helpful but not required
• Previous experience using SAP and SPC (InfinityQS) is preferred
• Excellent written and verbal communication skills across a broad variety of departments
• Ability to positively and comfortably handle and prioritize multiple tasks in a fast-paced environment with self-motivation and focused attention to detail.
• Ability to develop protocols, training materials and reports with the guidance of resources
• Self-starter; take charge, positive and proactive attitude

Company Overview

Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper, Canada Dry, Mott’s, A&W, Peñafiel, GHOST, 7UP, Snapple, Clamato and Core Hydration. Our global coffee business spans more than 100 markets and includes the leading Keurig single-serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet’s, L'OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet.

We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well‑being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation and growth. Will you join us?

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.