Quality Supervisor

Sofidel S.p.A.; Duluth (MN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid vacation and holidays

Safe and professional work environment

Opportunities for career development and advancement

Job summary

A leading tissue products manufacturer in Duluth, MN is seeking a Quality Supervisor to maintain product quality and compliance within the plant. The ideal candidate will have over 3 years of quality assurance experience in manufacturing, demonstrate strong attention to detail, and have a related degree. This position offers comprehensive benefits, career development opportunities, and a commitment to sustainability.

Qualifications

• 3+ years of experience in quality assurance, preferably within manufacturing.
• Knowledge of ISO 9001, BRCGS Systems and HACCP principles.
• Familiarity with internal and external audit processes.
• Familiarity with internal and external audit processes.
• Strong attention to detail, organizational and problem‑solving skills.
• Effective communication and leadership abilities.

Responsibilities

• Support the implementation and maintenance of the site Quality Management System.
• Supervise daily quality control activities, including product testing and documentation.
• Perform routine internal inspections and assist with external audits.
• Review quality reports and assist with corrective and preventive action plans.
• Maintain laboratory operations, ensuring proper use and calibration of testing equipment.
• Monitor product quality performance and support process improvements to meet specifications.
• Collaborate with production teams to address non-conformities and promote quality awareness.
• Assist in the training and development of quality technicians and operators.
• Ensure compliance with company safety and product safety requirements.

Skills

Attention to detail

Problem-solving

Effective communication

Leadership

Organizational skills

Collaboration

Education

Associate’s or Bachelor’s degree in Quality, Engineering, or a related field

Tools

Microsoft Office Suite (Word, Excel, PowerPoint)

Job description

Overview

Sofidel America, part of the global Sofidel Group, is a leading manufacturer of tissue paper products for hygienic and household use. Guided by a strong commitment to sustainability, innovation, and operational excellence, Sofidel strives to reduce environmental impact while supporting the communities in which we operate.

We are currently seeking a Quality Supervisor to join our team at Sofidel Duluth, MN. This position plays a key role in maintaining and improving product quality and compliance within the plant. The ideal candidate will be hands-on, detail-oriented, and committed to driving continuous improvement within a stable and growing organization.

The Quality Supervisor supports the Quality Director in implementing, monitoring, and improving the site’s Quality Management System and Product Safety System in alignment with group and local procedures. This role ensures that all products meet Sofidel’s quality standards and comply with federal, state, and industry regulations.

Key Responsibilities

• Support the implementation and maintenance of the site Quality Management System (QMS) in accordance with ISO 9001 and BRCGS Consumer Product standards.
• Supervise daily quality control activities, including product testing, documentation, and defect elimination processes.
• Perform routine internal inspections and assist with external audits.
• Review quality reports and assist with corrective and preventive action plans.
• Maintain laboratory operations, ensuring proper use and calibration of testing equipment.
• Monitor product quality performance and support process improvements to meet specifications.
• Collaborate with production teams to address non-conformities and promote quality awareness.
• Assist in the training and development of quality technicians and operators.
• Ensure compliance with company safety and product safety requirements.
• Support the Quality Director with reporting, analysis, and other assigned duties.

Requirements

• Associate’s or Bachelor’s degree in Quality, Engineering, or a related technical field preferred.
• 3+ years of experience in quality assurance, preferably within manufacturing or paper/tissue production.
• Knowledge of ISO 9001, BRCGS Systems and HACCP principles.
• Familiarity with internal and external audit processes.
• Strong attention to detail, organizational, and problem-solving skills.
• Effective communication and leadership abilities.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work collaboratively in a fast-paced environment.

Why Join Sofidel America

• Health, dental, and vision insurance
• 401(k) with company match
• Paid vacation and holidays
• Safe and professional work environment
• Opportunities for career development and advancement

Equal Opportunity Employer

Sofidel America is an Equal Opportunity Employer, committed to the spirit and letter of all federal, state, and local equal opportunity laws and regulations.