Quality Specialist

Create Energy; Portland (TN); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Health, dental, and vision insurance

Cutting-edge energy tech

Culture of bold ideas

Job summary

Create Energy in Portland, TN seeks a versatile Quality Specialist to join a fast-growing energy startup. You will own document control, incoming inspection, NCR, and MRB activities within a developing QMS, collaborating across teams to ensure compliance and continuous improvement.

This role offers cross-functional exposure, hands-on ownership, and opportunity to shape the quality function as the company scales. Hybrid work arrangement with competitive benefits awaits.

Qualifications

• Experience with QMS documentation, control and revision history.
• Experience supporting internal, customer and certification audits.
• Knowledge of NCR and MRB processes and disposition tracking.

Responsibilities

• Administer controlled documents and quality records within the QMS.
• Perform incoming inspection and review CoCs and supplier documentation.
• Initiate, process, and maintain NCRs; coordinate MRB activities.
• Track NCR/MRB metrics and support quality improvement initiatives.

Skills

Document control

Quality management

Audit support

Nonconformance handling

MRB coordination

Cross-functional collaboration

Job description

Create Energy: Create is redefining the future of energy with bold, innovative solutions that empower IPPs, developers, utilities, communities, and businesses to achieve true energy independence and resiliency. From advanced solar and battery storage to cutting-edge EV charging systems, Create delivers high-performance technology designed to disrupt the status quo and accelerate the energy transition.

At the heart of this approach is OnTrack—a complete, one-stop-shop solution that allows customers to purchase everything they need directly from Create. By streamlining design, procurement, and installation, OnTrack eliminates unnecessary complexity and delivers a fully integrated path from panel to power. With OnTrack, customers gain simplicity, reliability, and cost savings in a single package—backed by Create’s engineering expertise and long-term support.

Headquartered in Portland, TN, and founded by visionary CEO and President Dean Solon, Create combines technical excellence with a fearless approach to problem-solving—pushing past conventional limits to design systems that are simpler, safer, and more resilient. Every solution is built with the customer in mind: easy to deploy, dependable in performance, and crafted to unlock lasting value.

Position/Role:

The Quality Specialist supports both Quality Management System (QMS) administration and Quality Operations. This hybrid role is responsible for document control, incoming inspection, nonconformance reporting (NCR), and Material Review Board (MRB) activities to ensure compliance with company, customer, and regulatory requirements.

This position is being established within a dynamic and rapidly growing organization where adaptability, ownership, and cross-functional engagement are essential to success. While the role currently encompasses responsibilities traditionally distributed across several quality disciplines, this breadth reflects the needs and opportunities inherent in a startup environment.

The successful candidate will thrive in a "many-hatted" capacity, contributing across Document Control, Incoming Inspection, NCR administration, and MRB activities while helping define and mature the systems that support long-term organizational growth. As the company evolves and scales, these functions are expected to become increasingly specialized, creating opportunities for both organizational development and individual career advancement. In the meantime, this role offers the rare opportunity to influence multiple facets of the quality function and leave a lasting impact on the organization's foundation and culture.

Key Responsibilities:

Document Control & QMS Support

• Administer controlled documents and quality records within the QMS.
• Create, revise, issue, archive, and maintain procedures, work instructions, forms, and related documentation.
• Maintain document revision history and ensure current documents are available at points of use.
• Support internal, customer, and certification audits.
• Track document changes, corrective actions, and quality records.
• Assist with QMS maintenance and continuous improvement initiatives.

Incoming Inspection

• Perform inspection of incoming materials and components against drawings, specifications, and purchase order requirements.
• Review Certificates of Conformance (CoC), material certifications, and supplier documentation.
• Record inspection results and maintain inspection records.
• Identify and elevate supplier quality concerns as required.
• Support supplier quality improvement efforts and incoming inspection planning.

NCR & MRB Administration

• Initiate, process, and maintain Nonconformance Reports (NCRs).
• Support containment, investigation, root cause analysis, and corrective action activities.
• Coordinate Material Review Board (MRB) activities and maintain disposition records.
• Ensure nonconforming material is properly identified, segregated, and controlled.
• Track NCR and MRB metrics through closure.
• Support quality metrics, reporting, and management review activities.
• Participate in process improvement and problem-solving initiatives.
• Assist with quality-related projects and other duties as assigned.

What We Offer

Competitive salary and performance bonuses

Health, dental, and vision insurance

Opportunities to work on cutting-edge energy tech

A culture of bold ideas, fast execution, and zero bureaucracy