Quality Specialist

MCC; Batavia Township (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision, disability, 1

401(k) with matching

Job summary

MCC Label seeks a Quality Assurance Specialist to drive adherence to the Quality Management System and support Lean initiatives in the facility. Lead efforts to maintain ISO and Food Safety certifications and support customer quality qualifications.

Responsibilities include internal audits, supplier quality, calibration, and coaching of QA Technicians. Will collaborate with plant leadership to meet quality and cost goals and participate in continuous improvement projects.

Qualifications

• Bachelor’s degree in engineering, manufacturing, or related field (or equivalent).
• Minimum of 2 years in a leadership role in quality, engineering, manufacturing or lean deployment.
• Six Sigma or CQE certification is required; HACCP in food safety is a plus.

Responsibilities

• Lead and maintain the Quality Management System (QMS) and drive continuous improvement.
• Perform internal audits for ISO, BRC, and FDA readiness; manage corrective actions.
• Apply Lean Six Sigma to improve processes and reduce defects across the plant.
• Coordinate internal audits and ensure adherence to control plans and QPOC processes.
• Coach Quality Technicians in SPC, RCCM, MSA and other quality tools.
• Assist in supplier quality management and customer complaint resolution.
• Support calibration of quality devices and instrument logs for audits.

Skills

Leadership

Problem solving

Coaching & training

Lean Six Sigma

Education

Bachelor’s degree in Engineering / related field

Six Sigma or CQE certification

HACCP certification (Food Safety) a plus

Job description

Build your Career with an Industry Leader

Multi-Color is the world’s largest prime label and packaging supplier. Join MCC and you will have theopportunity to become part of an organization that has been committed to excellence and industry leadership for over 110 years.

The primary responsibility for the Quality Assurance Specialist position is to drive daily adherence to the Quality Management System and support Lean initiatives within the facility. Be a change agent for process improvement and standardization efforts. Lead efforts to maintain certifications for ISO and Food Safety as well as relevant customer qualifications. Provide support for other Quality and Manufacturing efforts that pertain to customer quality and satisfaction.

Why work at MCC:

• Generous benefits package including medical, dental, vision, disability, life insurance and 401(k)
• Paid Holidays: New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating Holidays

Responsibilities:

• Provide world-class customer service by taking personal responsibility for customers and delivering accurate and timely information.
• Drives quality improvement efforts to establish and enforce an effective Quality Management System (QMS).
• Uses Lean Six Sigma methodology to support Lean initiatives, improve processes and reduce defects.
• Implements and maintains internal surveillance audit process focused on ensuring adherence to the QMS, Control Plans and QPOC process.
• Leads the facility quality efforts and defines areas of responsibility, personnel requirements, and operational procedures.
• Ensures that Change Management procedures are followed and communicated to all affected teammates.
• Assures adherence to the internal audit plan to verify plant adherence to FDC quality management system.
• Assures supplier quality by enforcing quality assurance standards, policies, and industry/government requirements.
• Serve as an ISO and/or Food Safety auditor on a local plant level. Lead internal audit planning and execution in preparation for ISO 9001, BRC, and FDA audits.
• Responsible for the maintenance of ISO and FSSC documentation at plant level. Maintain quality record documentation, including internal audit records, management review meeting minutes and charts, calibration records, training records, internal non-conformances, customer complaints, vendor non-conformances, corrective action reports and meeting action items.
• Primary “point of contact” for internal and external (customer complaints inclusive) investigation of non-conformances to include interaction with process owners and Senior Management with the end result being the determination of root cause and corrective actions that may require training. This may include travel to customer facilities for in-person engagement.
• Provide customer-facing quality support, including direct communication and issue resolution.
• Serve as plant’s SME for quality.
• Responsible for calibration of all quality devices, scales and production tools.
• Manage glass and brittle breakage logs required for BRC audit compliance.
• Manage submission and logging of microbiological testing for BRC and FDA audits.
• Training new Quality employees or retraining current employees in the use of all gauges and measurement equipment as it relates to internal and external “fitness for use” critical characteristics.
• Perform audits per applicable sampling plans, including shipping and converting audits; support data integrity, testing methodology standardization, and non-conformance material containment process.
• Perform QA laboratory testing as required for specified product lines
• Conduct process capability analysis and routine inspection and testing of product.
• Works with facility management team to achieve overall financial objectives, reduce customer credits by making fiscally responsible business decisions and initiating corrective actions to prevent systemic issues from occurring.
• Coaches and develops plant Quality Technicians in effective use of quality tools such as process audits, root cause counter measure (RCCM), measurement systems analysis (MSA), and statistical process control (SPC) and quality management systems (QMS), when applicable.
• Lead continuous improvement initiatives, including Kaizen and A3 (PDCA) problem-solving projects.
• Understands ISO, BRC and HAACP or similar principles and assists in facilitating compliance throughout the plant through a variety of activities.
• Participates in special projects and performs other duties as assigned.

Qualifications:

• Bachelor’s degree in engineering, Manufacturing Technology or Business Administration (related technical discipline may be considered) or similar.
• Minimum of 2 years’ experience in leadership role in one or more of the areas of quality, engineering, manufacturing and/or lean deployment.
• Demonstrated problem solver with direct experience coaching, teaching, and applying lean sigma, six sigma and/or lean manufacturing techniques.
• Six Sigma or CQE required (ASQ or equivalent).
• HACCP certification for Food Safety is a plus

MCC Label welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. MCC Label is an equal opportunity employer.