Quality Shift Supervisor

Snack Innovations Inc; North Stelton (NJ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Vision insurance

Job summary

Snack Innovations in Piscataway, NJ, seeks a Quality Shift Supervisor to lead Quality Techs, maintain floor presence, troubleshoot issues, and ensure checks and records meet GMP and HACCP standards.

You will oversee product testing, verify material specs, review nonconformities, escalate concerns, and support audits while collaborating with Production, Sanitation, Maintenance, and QA leadership. This is a full-time on-site role needing flexibility for nights and weekends.

Qualifications

• High school diploma or GED required; associate degree or technical coursework in food science, biology, chemistry, or related field preferred
• Prior experience in a quality position within food manufacturing is required; experience as a Quality Tech or in a similar role strongly preferred
• Demonstrated ability to lead, coach, and hold others accountable
• Ability to troubleshoot product, process, testing, and documentation concerns and escalate when needed
• Working knowledge of GMPs, HACCP, preventive controls, allergen controls, and environmental monitoring
• Experience using measurement and testing equipment and interpreting specifications and procedures
• Strong leadership, judgment, problem-solving, communication, and recordkeeping skills
• Ability to work assigned shift including nights, weekends, overtime, or schedule changes
• Bilingual English/Spanish preferred

Responsibilities

• Lead the daily activities of Quality Techs on the assigned shift, including work assignments and coverage
• Ensure start-up, in-process, changeover, and finished product checks are completed
• Maintain a visible presence on the production floor and respond to quality and food safety concerns
• Review quality records for accuracy and timely escalation of issues
• Train and coach Quality Techs on GMPs, testing methods, and documentation
• Communicate shift priorities and issues through effective handoffs
• Oversee required product testing (weight, moisture, sodium, etc.) and packaging integrity checks
• Verify incoming materials meet specifications and match production requirements
• Review out-of-specification results and initiate holds when needed
• Verify metal detector checks and traceability information are complete
• Coordinate raw material, in-process, finished product, and retain sampling
• Oversee GMP, hygiene, allergen controls, sanitation verification, and environmental monitoring
• Elevate conditions that could affect safety, legality, or quality
• Ensure records are completed accurately and on time; support investigations and audits
• Support corrective actions and root-cause analysis with data and samples
• Work with cross-functional teams to resolve shift-level issues and drive improvements
• Support implementation of new products, procedures, and quality initiatives

Skills

Leadership

Quality assurance

Problem solving

Communication

Recordkeeping

Team supervision

Bilingual English/Spanish

Education

High school diploma or GED

Associate degree or technical coursework in food science/biology/chemistry

Tools

GMPs knowledge

HACCP knowledge

Job description

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

About Snack Innovations

Snack Innovations is a leading manufacturer of better-for-you salty snack food located in Piscataway NJ. We produce a wide range of snack chips, sticks, straws, curls and popcorn.

Job Summary

Reporting to the Quality Manager, the Quality Shift Supervisor leads quality and food safety activities on an assigned shift at a Snack Innovations manufacturing facility in Piscataway, New Jersey. This role is built for someone who can direct Quality Techs, maintain a strong floor presence, troubleshoot product and process concerns, ensure required checks and records are completed, and respond quickly when food safety or quality risks arise.

Core Responsibilities

Shift Quality Leadership & Team Oversight

• Lead the daily activities of Quality Techs on the assigned shift, including work assignments, coverage, priorities, and follow-up
• Ensure start-up, in-process, changeover, and finished product checks are completed at required frequencies and against approved specifications and sampling plans
• Maintain a visible presence on the production floor and respond promptly to quality, food safety, and production-readiness concerns
• Review completed quality records for accuracy, completeness, and timely escalation of issues
• Train, coach, and provide day-to-day guidance to Quality Techs on procedures, testing methods, documentation, Good Manufacturing Practices (GMPs), and quality expectations
• Communicate shift priorities, open issues, product holds, and required follow-up through effective shift handoffs

Product Quality & Food Safety Control

• Oversee required product testing, including weight, moisture, sodium, nitrogen, bulk density, appearance, flavor, seasoning application, packaging integrity, and coding
• Verify that incoming materials, ingredients, formulations, seasonings, packaging materials, labels, and product codes meet specifications and match production requirements
• Review out-of-specification results and nonconforming products or materials, initiate holds when authorized, and ensure concerns are promptly escalated
• Verify metal detector checks, package integrity testing, traceability information, and other required control checks are completed according to procedure
• Coordinate raw material, in-process, finished product, environmental, and retain sampling and required testing
• Oversee GMP, hygiene, allergen control, foreign material, pre-operational, sanitation verification, and environmental monitoring activities on the assigned shift
• Immediately elevate conditions that could affect food safety, legality, quality, product release, or production start-up

Documentation, Investigation & Audit Support

• Ensure quality and food safety records are completed accurately, legibly, and on time in paper or electronic systems
• Support investigations of deviations, recurring defects, foreign material events, customer complaints, and other quality or food safety concerns
• Gather and review samples, records, observations, and other information needed to support root-cause analysis and corrective actions
• Ensure laboratory and production testing equipment is clean, properly calibrated or verified, and used according to established procedures
• Support audits, traceability exercises, mock recalls, product trials, and regulatory or customer visits as assigned

Teamwork & Continuous Improvement

• Partner with Production, Sanitation, Maintenance, Warehouse, the Quality Manager, and quality leadership to resolve shift-level issues while protecting product integrity
• Follow identified issues through correction and documented closure and ensure unresolved concerns are communicated to the appropriate leaders
• Identify recurring defects, documentation gaps, training needs, and practical opportunities to strengthen process control
• Support implementation of new products, procedures, equipment, specifications, and quality improvement initiatives

Qualifications

• High school diploma or GED required; associate degree or technical coursework in food science, biology, chemistry, or a related field preferred
• Prior experience in a quality position within food manufacturing is required; experience as a Quality Tech or in a comparable hands-on quality role is strongly preferred
• Demonstrated ability to lead, coach, and hold others accountable, whether gained through a formal supervisory position or lead responsibilities
• Ability to troubleshoot product, process, testing, and documentation concerns and determine when escalation is required
• Working knowledge of Good Manufacturing Practices (GMPs), Hazard Analysis and Critical Control Points (HACCP), preventive controls, allergen controls, environmental monitoring, and food manufacturing quality practices
• Experience using measurement and testing equipment and interpreting product specifications, sampling plans, and written procedures
• Strong leadership, judgment, problem-solving, communication, and recordkeeping skills
• Ability to make timely decisions, manage competing priorities, and elevate significant concerns appropriately
• Comfort using computers and electronic quality or production systems
• Ability to work an assigned shift, including nights, weekends, overtime, or schedule changes based on production needs
• Bilingual English/Spanish preferred