Quality Service Center Technician

Det-Tronics (Detector Electronics, LLC); Minneapolis (MN); On-site; USD 55,000 - 75,000; Full time

Job summary

Det-Tronics in Minneapolis builds and maintains flame and gas detection products and systems, ensuring safe, secure environments. The Test/Calibration Technician supports Production Engineering, conducts functional testing, calibration, and repair of assemblies, and helps implement corrective actions to reduce failures.

Candidates will analyze data using Excel/Minitab, follow engineering specs, and work with cross-functional teams to meet production and quality goals.

Qualifications

• 3+ years' experience testing, calibrating, and/or repairing electronic assemblies
• Proficient with Excel and data analysis for root-cause findings
• Ability to create/edit production test processes and fixtures
• Reads schematics, assembly prints, and technical procedures
• Strong written and verbal communication in cross-functional teams
• Willing to work overtime/weekends as required

Responsibilities

• Perform functional testing, calibration, and repair of assemblies; train others.
• Verify tests meet latest specs using procedures, schematics, and prints.
• Troubleshoot to component level and perform rework per quality standards.
• Collect and maintain repair data to improve processes and quality.
• Analyze data to identify improvements and verify corrective actions.
• Use ACE tools to identify root causes and measure action effectiveness.
• Load and monitor run-in areas; assist design and repair fixtures.
• Maintain and edit test procedures; support other areas to meet schedules.
• Assist in experiments using Excel and Minitab; document results.

Skills

Electronic test equipment

Schematics interpretation

PCB troubleshooting

Data analysis (Excel/Minitab)

Production testing processes

Communication in cross-functional team

Education

Associates degree in Electronics Technologies

High School diploma or GED

Tools

Digital multimeters

Oscilloscopes

Volmeters

Job description

Det-Tronics

We make the world a better place to live! At Spectrum’s Det-Tronics, we build and maintain comfortable, accessible, efficient, healthy, safe, secure, and sustainable environments. Det-Tronics is a $180M technologically innovative, projects-based global brand protecting customers in many challenging environments with high end flame and gas detection products and systems. Det-Tronics is a part of Spectrum Safety Solutions and has a global footprint with manufacturing sites in the U.S. and sales presence in all key geographies.

Det-Tronics

We make the world a better place to live! At Spectrum’s Det-Tronics, we build and maintain comfortable, accessible, efficient, healthy, safe, secure, and sustainable environments. Det-Tronics is a $180M technologically innovative, projects-based global brand protecting customers in many challenging environments with high end flame and gas detection products and systems. Det-Tronics is a part of Spectrum Safety Solutions and has a global footprint with manufacturing sites in the U.S. and sales presence in all key geographies.

About This Role

Test/Calibration Technician duties with the addition of, providing technical support to Production Engineering in the creation and assembly of electronic test fixtures. Support other production departments as required. Demonstrated ability to collect appropriate data and identify root causes of repetitive test failures. Must be proficient with the use of Microsoft Excel to perform data analysis using graphical and Statistical methods. Must be able to work independently, with minimal supervision to develop corrective actions to reduce or eliminate reasons for product failure. Must be able to create and edit production processes.

Key Responsibilities

• Perform functional testing, calibration, and repair of assemblies and sub-assemblies submitted to the department. Ability to train others to perform these duties.
• Verify that the assemblies and sub-assemblies are tested and calibrated to the latest engineering specifications by using the latest revision test procedures, schematics, and assembly prints. Demonstrated ability to take the initiative to create or edit technical processes to assist with the testing and troubleshooting of various technical devices.
• Proven Troubleshooting skills demonstrating the ability to repair defective assemblies or sub-assemblies down to the component level and perform the rework in a fashion that complies with current quality standards.
• Demonstrate the ability to accurately generate and maintain data of assemblies and sub-assemblies that have been repaired to maintain and improve our current assembly and repair processes and product quality.
• Must demonstrate the ability to collect and analyze data for the purpose of identifying improvement opportunities, root causes and verification of corrective actions taken to eliminate reasons for PCB, assembly, or product failure. Ability to conduct experimentation to identify or test corrective actions to root causes of subassembly or product failures.
• Demonstrated ability using ACE tools to identify root causes of repetitive or time-consuming failures and measure the effectiveness of corrective actions to reduce or eliminate those failures.
• Perform the loading and monitoring of the product run-in areas. Assist Production Engineering with the design, assembly, and repair of new and existing test fixtures. Identify and specify fixtures that can improve trouble shooting capability and work with Manufacturing Test Engineer to design and build such fixtures.
• Assist in the creation and maintenance of new and existing test procedures. Maintain all department procedures in LOS (Lean Office System) database. Provide technical support to other areas, often under pressure, to help meet production and shipment schedules. Proactively assure all production lines in the areas assigned are running without problems with test equipment or first pass failures.
• Ability to assist manufacturing engineering with the execution of experiments using analytical software (Excel, Minitab). Ability to design, execute and analyze basic experiments and then document the results. Perform other duties as assigned.

Required Qualification

• High School diploma or GED
• Associates degree in Electronics Technologies or Equivalent.
• Minimum of 3 years' experience working with the test, calibration and/or repair of electronic assemblies or devices.

Preferred Requirements

• Ability to read and interpret schematics, assembly prints, and technical procedures.
• Proficiency with electronic test equipment, including digital multimeters, oscilloscopes, and voltmeters.
• Hands-on experience troubleshooting and repairing printed circuit boards (PCBs) to the component level.
• Willingness to support and/or lead continuous improvement initiatives within the department or alongside manufacturing engineering.
• Proven ability to identify improvement opportunities through data collection and root cause analysis.
• Proficiency in Microsoft Office Suite and other analytical software tools.
• Experience designing and executing experiments with clear, documented results.
• Strong written and verbal communication skills to effectively collaborate with cross-functional teams.
• Experience using email and web-based training tools for communication and development.
• Ability to collect, interpret, and present data through statistical and graphical analysis.
• Capacity to work under pressure and maintain composure in high-stress situations.
• Demonstrated ability to work cooperatively with others in a team environment.
• Flexibility to work overtime and weekends as needed to support business needs.
• Commitment to performing job duties safely and in compliance with company policies and procedures.
• Enthusiastic about supporting the company’s goals and well-being.
• Willingness to adapt and reprioritize tasks to meet evolving business objectives.