Quality & Safety Manager: Zero-Harm & Process Improvement

GXO Logistics; San Jose (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

GXO Logistics is seeking a Quality & Safety Manager to lead site programs across Transportation & Warehousing operations. You will ensure compliance with OSHA, DOT and customer standards while driving a culture of zero harm and continuous improvement.

Responsibilities include SOP development, audits, incident investigations, KPI analysis, root-cause actions, and safety/quality training. You will mentor teams and collaborate with operations and engineering to optimize processes using data,

Qualifications

• Experience leading quality and safety programs in logistics or manufacturing environments.
• Knowledge of OSHA and DOT regulations and customer standards.
• Ability to analyze KPIs and drive root-cause corrective actions.

Responsibilities

• Lead site quality and safety programs to ensure regulatory and customer compliance.
• Develop and enforce SOPs; conduct internal audits and incident investigations.
• Analyze KPIs and drive root-cause and corrective actions.
• Deliver safety and quality training; mentor teams.
• Partner with operations and engineering to optimize processes using data, automation and technology.
• Support customer reviews and implement innovative solutions to improve performance.

Skills

Quality & Safety Mgmt

Audits

Incident Investigations

Root Cause Analysis

Data Analysis

Training & Mentoring

Cross-functional Collaboration

SOP Development

Job description

GXO Logistics is seeking a Quality & Safety Manager to lead site programs across Transportation & Warehousing operations. You will ensure compliance with OSHA, DOT and customer standards while driving a culture of zero harm and continuous improvement.

Responsibilities include SOP development, audits, incident investigations, KPI analysis, root-cause actions, and safety/quality training. You will mentor teams and collaborate with operations and engineering to optimize processes using data,