Quality & Risk Director — Safer Patient Care Leader

Kedren Community Health Center Inc; Los Angeles (CA); On-site; USD 120,000 - 140,000; Full time

Job summary

Kedren Community Health Center Inc seeks a Director of Quality Management to lead the hospital's QM program, monitor care quality, and drive improvements.

The role requires overseeing quality data, audits, and implementation of CQI across clinics, with a focus on patient safety and regulatory compliance.

Qualifications

• Bachelor of Nursing or related health field preferred; Master of Public Health also considered.
• Minimum 2-3 years leading quality improvement in a healthcare setting.
• Strong integrity, leadership, and interpersonal skills.

Responsibilities

• Develop and monitor internal quality measures and initiatives.
• Coordinate tracking of clinical outcomes and corrective actions.
• Prepare reports and charts showing KPIs and improvements.
• Manage credentialing/credentialing processes and quality guidelines.
• Lead CQI activities and staff training on quality improvement.

Skills

Quality Improvement

Leadership

Data analysis

Communication

Project management

Education

Bachelor of Nursing

Master of Public Health

Tools

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Executive Office Los Angeles, CA, US

Salary: $130,000.00 Annually

Los Angeles, CA | $130,000 annually

Kedren Community Health Center, Inc. is seeking an experienced Director, Quality, Risk & Safety to lead quality improvement, patient safety, risk management, and regulatory compliance activities across the organization.

This position will work closely with clinical leadership, providers, and staff to monitor organizational performance, identify opportunities for improvement, and ensure high standards of quality, safety, and compliance. The ideal candidate will have strong healthcare quality improvement experience and the ability to translate data into meaningful improvements in patient care and organizational performance.

Key Responsibilities:

• Lead Quality Management and Continuous Quality Improvement (CQI) activities.
• Monitor clinical quality, patient safety, risk management, utilization, and organizational performance.
• Develop, track, analyze, and report quality measures, clinical outcomes, and key performance indicators.
• Identify performance trends and develop corrective action and performance improvement plans.
• Coordinate quality meetings, audits, surveys, regulatory reviews, and accreditation activities.
• Support compliance with applicable local, state, federal, health plan, and accreditation requirements.
• Oversee activities related to patient satisfaction, complaints, peer review, credentialing, and clinical practice standards.
• Collaborate with leadership and staff on quality initiatives, policies, and procedures.
• Provide quality improvement education and technical assistance to clinical and non-clinical staff.
• Prepare and present quality and performance reports to organizational leadership.

Qualifications:

• Bachelor’s degree in Nursing or Master’s degree in Public Health preferred. Candidates with significant relevant healthcare quality leadership experience may also be considered.
• Minimum of 2–3 years of progressive Quality Improvement experience in a healthcare setting.
• Experience in a Federally Qualified Health Center (FQHC) preferred.
• Knowledge of healthcare quality improvement, regulatory compliance, risk management, utilization management, and performance improvement.
• Experience collecting, analyzing, and presenting quality and performance data.
• Strong leadership, analytical, organizational, and project management skills.
• Proficiency with spreadsheets and quality data reporting tools.
• Excellent written and verbal communication skills.
• Ability to collaborate effectively with clinical providers, leadership, staff, and regulatory agencies.
• Current BLS and CPR certification.

Join the Kedren team and help us continue improving the quality, safety, and effectiveness of care for the communities we serve.