Quality/Risk Director

Encompass Health Corporation; Toledo (OH); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Paid time off

Tuition reimbursement

401(k) and Employee stock purchase

Flexible spending accounts

Job summary

Encompass Health Corporation seeks a Quality/Risk Director to oversee hospital-wide quality management and risk oversight, collaborating with stakeholders to elevate patient care and safety. This role focuses on compliance, performance improvement, and enterprise-wide quality initiatives.

The position requires leadership in regulatory readiness, data-driven improvement, and coordination with clinical and support departments to ensure high standards and consistent patient outcomes nationwide.

Qualifications

• Bachelor's degree in healthcare or related field preferred.
• Experience leading quality/risk management and performance improvement.
• Familiarity with regulatory compliance and accreditation processes.

Responsibilities

• Ensure regulatory compliance with agencies, accreditation, and hospital policies.
• Develop, implement, and maintain quality improvement programs.
• Use data systems (PatCom, UDS, ORYX, Press Ganey) to identify improvements and generate reports.
• Coordinate risk management activities, incident reporting, and corrective actions.
• Collaborate with departments to coordinate care and address patient concerns.

Skills

Quality management

Risk management

Regulatory compliance

Leadership

Education

Bachelor's degree in healthcare or related field

Tools

PatCom

UDS

ORYX

Press Ganey

Job description

Quality/Risk Director Career Opportunity

Highly regarded and valued for your Quality/Risk Director expertise. Are you seeking a career that not only utilizes your skills but also aligns with your personal values, providing a profound sense of belonging and the opportunity to make a meaningful difference in patients' lives? Look no further than Encompass Health, the nation's leader in in-patient rehabilitation care. As a Quality/Risk Director, you will oversee a hospital-wide quality management program, collaborating with various stakeholders to monitor and enhance the quality of patient care services. Join a team that values collaboration, support, and inclusivity, and embark on a rewarding career close to home and close to your heart, complete with access to cutting-edge equipment and technology and a comprehensive benefits package from day one.

A Glimpse into Our World

At Encompass Health, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.

Starting Perks and Benefits

At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:

• Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
• Generous paid time off that accrues over time.
• Opportunities for tuition reimbursement and continuing education.
• Company-matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.
• A vibrant community of individuals passionate about the work they do!

Become the Quality/Risk Director you've always aspired to be

• Ensure compliance with regulatory agencies, accrediting bodies, corporate and hospital policies, and procedures. Develop, implement, and maintain quality assessment and improvement programs.
• Assess compliance with federal, state, and industry regulatory and accreditation standards, facilitating processes to remediate and/or maintain compliance. Provide organizational education related to regulations and standards and coordinate local, state, federal, and accreditation surveys.
• Use a variety of applications (including, but not limited to, PatCom, UDS, ORYX, and Press Ganey) to identify improvement opportunities, generate reports, research issues, identify resources, and access external databases.
• Ensure the update and maintenance of hospital plans, including the Provision of Care/Scope of Services, Leadership, Information Management, Utilization Review, Infection Control, and Patient Safety plans. Oversee risk management activities, including completion of incident reports, notice of potential claims, corrective action planning, and incident reporting to the Corporate Risk Manager.
• Coordinate the review, development, and implementation of hospital policies.
• l.Communicate and collaborate with other departments to coordinate care and promptly resolve patient concerns or complaints.
• Celebrate the accomplishments and successes of our dedicated employees along the way.

Qualifications

• A bachelor's degree in healthcare or a related field is preferred.
• License or Certification as required by state regulations.
• Experience in Quality and/or Risk Management, including primary responsibility for performance improvement activities, regulatory compliance, conflict resolution, leadership, and risk management activities.

The Encompass Health Way

We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!

At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.