Quality Resident/Automotive Liaison

The TRIGO Group; Fort Wayne (IN); On-site; USD 30,000 - 47,000; Part time

Job summary

The TRIGO Group is seeking a Quality Resident Engineer / Automotive Liaison for our Fort Wayne, IN operation. This part-time role (approximately 15 hours per week) focuses on preventing customer claims through preventive and corrective actions and maintaining open communication with customers and OEMs.

You will support new builds, launches, testing, and engineering changes while staying current on automotive quality standards.

Qualifications

• Strong written and verbal communication skills.
• Knowledge of process control and quality systems.
• Ability to identify root causes and implement corrective actions.
• Experience with process and product audits.
• Shipping/receiving knowledge in manufacturing.
• Ability to lead teams and give direction.
• Understanding of automotive quality standards.
• Ability to work with customers and OEMs.

Responsibilities

• Build strong relationships with customers at the plant.
• Represent TRIGO professionally and build customer trust.
• Keep communication open between the customer and OEM.
• Suggest ways to improve quality and processes.
• Identify and solve problems before they escalate.
• Provide regular updates and reports to the customer team.
• Support new builds, product launches, testing, and engineering changes.
• Coordinate sorting and repair work as approved by the customer.
• Report to the TRIGO Country Resident Manager and assigned customer contacts.
• Attend customer meetings as needed.

Skills

Communication skills

Process control knowledge

Root cause analysis

Corrective actions

Audits experience

Shipping/receiving

Team leadership

Tier 1 experience

Job description

Quality Resident Engineer / Automotive Liaison

Fort Wayne, IN

Part-time opening - estimated 15 hours/week

TRIGO is hiring for Quality Resident Engineer / Automotive Liaison positions part-time for Trigo at the GM plant in Fort Wayne, IN

Your role is key to our success, so the following objectives should be accomplished to the highest feasible standards.

The main objective of this role is to avoid formal customer claims from the customer through preventive and corrective actions.

Other Objectives

• Build strong relationships with customers at the plant.


• Represent TRIGO professionally and build customer trust.


• Keep communication open between the customer and OEM.


• Suggest ways to improve quality and processes.


• Quickly identify and solve problems before they become bigger issues.


• Keep plants informed about problems and corrective actions.


• Update customers on claim status and progress.


• Attend customer meetings as needed.


• Stay up to date on quality and technical topics.


• Provide regular updates and reports to the customer team.


• Support new builds, product launches, testing, and engineering changes.


• Coordinate sorting and repair work when approved by the customer.


• Understand automotive quality standards, including TS 16949.


• Report to the TRIGO Country Resident Manager and assigned customer contacts

Required Skills

• Excellent written and verbal communication skills


• Process and process control knowledge


• Identify and implement Standardized Work


• Root Cause Analysis and Corrective Action reporting


• Process and Product audits experience


• Shipping and Receiving knowledge


• Strong personality, able to give direction and lead teams


• Sequencing of automotive parts (preferred)


• Tier 1 experience (preferred)

Personal Qualities

• Able to handle pressure and ambiguous situations


• Eager for new challenges/responsibilities


• Reliable, self-motivated


• Strong integrity


• Able to build long-term win-win relationships with customer


• Ability to be/work on call at any time

No phone calls please. Currently, TRIGO will not offer or commence (\"sponsor\") an immigration case in order to employ you (for example, H-1B, TN, OP-T VISAs or other employment-based immigration case). This is sometimes called \"sponsorship\" for an employment-based visa status.

About TRIGO

Founded in 1997, TRIGO provides operational Quality Management solutions for manufacturing, including the automotive and aerospace industries. With a team of 10,000+ professionals in 25+ countries, TRIGO offers comprehensive Quality Assurance services from inspection to auditing, consulting and training.

TRIGO Global Quality Solutions is committed to equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.