Quality & Reliability Manager

American Jereh International Corporation; Alabama; On-site; USD 120,000 - 180,000; Full time

Job summary

GenSystems Power Solutions seeks a hands-on Quality & Reliability Manager in Houston, TX to lead product quality, manufacturing quality, supplier quality, field performance and customer satisfaction. You will drive investigations, foster systemic improvements, and build scalable quality systems aligned with business growth.

You will collaborate with Engineering, Manufacturing, Supply Chain, and customers to translate data into durable design, process, and reliability enhancements, leveraging

Qualifications

• Bachelor’s degree in Mechanical, Electrical, Manufacturing, Quality, Industrial Engineering or related technical discipline.
• Demonstrated success leading quality functions, quality systems, or major quality improvement initiatives within a manufacturing environment.
• Advanced knowledge of structured Root Cause Analysis, Corrective and Preventive Action, and systematic problem-solving methodologies.
• Strong understanding of manufacturing processes, quality systems, statistical analysis, process capability, and continuous improvement.
• Experience improving manufacturing quality, product reliability, first-pass yield, process controls, or operational performance through engineering and data-driven decision-making.
• Ability to analyze complex technical and operational data and convert findings into sustainable product and process improvements.

Responsibilities

• Lead the company’s quality function across product quality, manufacturing quality, supplier quality, field performance, and customer satisfaction
• Direct complex Root Cause Analysis and Corrective and Preventive Action investigations involving product, manufacturing, supplier, warranty, and field issues
• Ensure corrective actions address systemic causes and permanently eliminate recurrence
• Develop and implement scalable quality systems, procedures, standards, and controls that support business growth and ISO9001 compliance
• Reduce the Cost of Poor Quality through measurable improvements in manufacturing performance, process capability, first-pass yield, rework, warranty performance, and operational effectiveness
• Analyze manufacturing, supplier, warranty, customer, and field performance data to identify trends, risks, and improvement opportunities
• Develop quality metrics, dashboards, and reporting systems that provide visibility into product, manufacturing, supplier, and field performance
• Partner with Engineering to improve product reliability, manufacturability, serviceability, and design quality
• Collaborate with Manufacturing to improve process controls, first-pass yield, product consistency, and Factory Acceptance Test performance
• Work with Supply Chain and suppliers to improve incoming material quality, supplier performance, and corrective-action effectiveness
• Lead technical investigations involving customer quality concerns and communicate findings, containment actions, root causes, and permanent corrective actions
• Implement preventive quality methodologies, including FMEA, Statistical Process Control, Control Plans, process capability analysis, mistake-proofing, and Poka-Yoke
• Lead internal audits, management reviews, corrective actions, and continual improvement activities within the Quality Management System
• Capture and deploy lessons learned across Engineering, Manufacturing, Supply Chain, and Field Operations
• Leverage AI, automation, digital technologies, and advanced analytics to accelerate investigations, improve quality performance, and strengthen decision-making
• Lead and develop two direct reports while helping build a broader culture of accountability, prevention, and continuous improvement

Skills

Root Cause Analysis

Corrective and Preventive Action

Structured problem solving

Statistical analysis

Continuous improvement

Data-driven decision making

Leadership

Cross-functional collaboration

Problem solving

Education

Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, Quality Engineering, Industrial Engineering, or related technical discipline

Tools

ERP

MES

PLM

CMMS

Quality Management System (ISO9001)

Job description

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Quality & Reliability Manager

Houston, TX, US

GenSystems Power Solutions is seeking a hands-on Quality&ReliabilityManager to lead product quality, manufacturing excellence, reliability improvement, and customer quality performance across the organization.

As GenSystems expands its product portfolio, manufacturing capabilities, and field operations, this position will build and strengthen scalable quality systems that support continued growth. The Quality & Reliability Manager will lead the investigation and permanent resolution of product, manufacturing, supplier, warranty, and field-quality issues while identifying systemic opportunities for improvement.

Working closely with Engineering, Manufacturing, Supply Chain, Field Operations, suppliers, and customers, this leader will translate operational data and technical findings into sustainable improvements in product design, manufacturing processes, supplier performance, and field reliability.

Thesuccessfulcandidatewillcombineengineeringdiscipline,structuredproblem-solving,statisticalanalysis,continuousimprovement,automation,anddata-drivendecision-makingtoeliminaterecurringissuesandensurequalityisdesignedintoeveryproductandprocess.

PrimaryResponsibilities

• Leadthecompany’squalityfunctionacrossproductquality,manufacturingquality,supplierquality,fieldperformance,andcustomersatisfacti
• on.DirectcomplexRootCauseAnalysisandCorrectiveandPreventiveActioninvestigationsinvolvingproduct,manufacturing,supplier,warranty,andfieldissues
• es.Ensurecorrectiveactionsaddresssystemiccausesandpermanentlyeliminaterecurrenceratherthanprovidetemporarycontainment
• nt.Developandimplementscalablequalitysystems,procedures,standards,andcontrolsthatsupportbusinessgrowthandISO9001compliance
• ReducetheCostofPoorQualitythroughmeasurableimprovementsinmanufacturingperformance,processcapability,first-passyield,rework,warrantyperformance,andoperationaleffectiveness
• Analyzemanufacturing,supplier,warranty,customer,andfield-performancedatatoidentifytrends,risks,andimprovementopportunities
• Developqualitymetrics,dashboards,andreportingsystemsthatprovidevisibilityintoproduct,manufacturing,supplier,andfieldperformance
• PartnerwithEngineeringtoimproveproductreliability,manufacturability,serviceability,anddesignquality
• ty.CollaboratewithManufacturingtoimproveprocesscontrols,first-passyield,productconsistency,andFactoryAcceptanceTestperformance
• WorkwithSupplyChainandsupplierstoimproveincomingmaterialquality,supplierperformance,andcorrective-actioneffectiveness
• Leadtechnicalinvestigationsinvolvingcustomerqualityconcernsandcommunicatefindings,containmentactions,rootcauses,andpermanentcorrectiveactions.
• Implementpreventivequalitymethodologies,includingFMEA,StatisticalProcessControl,ControlPlans,processcapabilityanalysis,mistake-proofing,andPoka-Yo
• ke.Leadinternalaudits,managementreviews,correctiveactions,andcontinualimprovementactivitieswithintheQualityManagementSystem.
• CaptureanddeploylessonslearnedacrossEngineering,Manufacturing,SupplyChain,andFieldOperations
• LeverageAI,automation,digitaltechnologies,andadvancedanalyticstoaccelerateinvestigations,improvequalityperformance,andstrengthendecision-making
• Leadanddeveloptwodirectreportswhilehelpingbuildabroadercultureofaccountability,prevention,andcontinuousimprovement

RequiredQualifications

• Bachelor’sdegreeinMechanicalEngineering,ElectricalEngineering,ManufacturingEngineering,QualityEngineering,IndustrialEngineering,orarelatedtechnicaldiscipline.
• Demonstratedsuccessleadingqualityfunctions,qualitysystems,ormajorqualityimprovementinitiativeswithinamanufacturingenvironment.
• AdvancedknowledgeofstructuredRootCauseAnalysis,CorrectiveandPreventiveAction,andsystematicproblem-solvingmethodologies.
• Strongunderstandingofmanufacturingprocesses,qualitysystems,statisticalanalysis,processcapability,andcontinuousimprovement.
• Experienceimprovingmanufacturingquality,productreliability,first-passyield,processcontrols,oroperationalperformancethroughengineeringanddata-drivendecision-making.
• Abilitytoanalyzecomplextechnicalandoperationaldataandconvertfindingsintosustainableproductandprocessimprovements.
• Experienceleadingcross-functionalinitiativesinvolvingEngineering,Manufacturing,SupplyChain,FieldOperations,suppliers,customers,andexecutiveleadership.
• ExperienceworkingwithinanISO9001QualityManagementSystem.
• Strongtechnicalwriting,presentation,projectmanagement,andorganizationalcapabilities.
• Abilitytomanagemultipleinvestigationsandimprovementinitiativeswhiledeliveringmeasurablebusinessresults.
• Willingnesstotraveltocompany,supplier,andcustomerlocationsasbusinessneedsrequire.

PreferredQualifications

Additionalexperienceinoneormoreofthefollowingareasishighlyvalued:

• Reliabilityengineering
• Supplierqualityengineering
• Complexengineeredproductsorindustrialequipment
• Powergeneration,energysystems,oilfieldequipment,rotatingequipment,orelectricalandmechanicalsystems
• AdvancedProductQualityPlanning
• DesignFMEAandProcessFMEA
• StatisticalProcessControlandprocesscapabilityanalysis
• LeanManufacturingorSixSigma
• ERP,MES,PLM,orCMMSplatforms
• Qualityanalytics,automation,AI-enabledanalysis,ordigitalqualitysystems
• ASQ,LeanSixSigma,CertifiedQualityEngineer,CertifiedQualityManager,orreliability-relatedcertifications

Thispositionofferstheopportunitytobuildandshapeaworld-classqualityorganization.AsGenSystemscontinuestogrow,theQuality&ReliabilityManagerwillhavetheopportunitytoinfluencethecompany’slong-termqualitystrategy,develophigh-performingteams,anddrivemeasurableimprovementsacrossproductdevelopment,manufacturing,supplierquality,fieldreliability,andcustomersatisfaction.

MeasuresofSuccess

Successinthisrolewillbemeasuredthrough:

• Reductioninrecurringproductandprocessqualityissues
• Reductionincustomer-impactingqualityevents
• ReductionintheCostofPoorQuality
• Improvementinfirst-passyield,processcapability,manufacturingconsistency,andFactoryAcceptanceTestperformance
• Timelyandeffectiveclosureofcorrectiveandpreventiveactions
• Implementationofpreventiveimprovementsthateliminateissuerecurrence
• Improvedsupplierandincoming-materialperformance
• Development of scalable quality systems that support the organization’s continued growth