Quality Records Specialist

Robinson Helicopter Co; Torrance (CA); On-site; USD 37,000 - 41,000; Full time

Job summary

Robinson Helicopter Co in Torrance, CA, is seeking a Quality Records Coordinator to maintain and control QA records and controlled documents, ensuring compliance with company procedures and regulatory requirements. You will issue controlled documents, maintain records, manage inspection stamps, and ensure documentation accuracy for audits.

The role supports production, the Repair Station, Engineering, and Customer Service, requiring attention to detail and solid organizational skills.

Qualifications

• High school diploma or equivalent required.
• Previous administrative, records management, or document control experience preferred.
• Experience with Epicor or similar ERP systems is preferred.
• Strong organizational skills and attention to detail.
• Ability to maintain accurate records and handle confidential information.
• Proficient with Microsoft Office applications and standard office equipment.
• Ability to prioritize multiple tasks and work independently.

Responsibilities

• Issue and track serial numbers for production parts.
• Maintain and update serial number records in Epicor.
• Maintain Quality Assurance record books and archived records.
• Issue, monitor, and maintain inventory of production and shipping data plates.
• Process replacement data plates in accordance with approved procedures.
• Issue and maintain controlled Quality forms, tags, and Manufacturing Record Reports (MRRs).
• Review MRRs for completeness and accuracy, scan documents, and upload records to the company intranet.
• Issue and control employee inspection, Repair Station, ID, weld, brazer, and other authorized stamps.
• Verify required training documentation before issuing controlled stamps.
• Maintain stamp logs and conduct annual stamp audits.
• Retrieve and secure stamps when employees transfer departments or separate from the company.
• Monitor eye examination documentation and maintain records for employees requiring vision certification.
• Issue and control torque seal to qualified inspectors and monitor expiration dates.
• Receive, review, and file production travelers for accuracy, completeness, and legibility.
• Maintain production, shipping, Repair Station, and overhaul records in accordance with company retention requirements.
• Archive records and transfer completed files to long-term storage.
• Coordinate witnessed destruction of records and maintain required documentation.
• Monitor inventory and reorder records room supplies, including forms, binders, banker boxes, envelopes, stamps, data plates, and torque seal.
• Retrieve records and documentation requested by internal departments, including Quality Assurance, Engineering, Customer Service, Legal, Warranty, Technical Representatives, Repair Station, and Overhaul.
• Maintain accurate filing systems and ensure records are readily available for audits and regulatory compliance.

Skills

Attention to detail

Organizational skills

Communication skills

Customer service

Microsoft Office

Education

High school diploma

Tools

Epicor ERP

Job description

Robinson Helicopter Co in Torrance, CA, is seeking a Quality Records Coordinator to maintain and control QA records and controlled documents, ensuring compliance with company procedures and regulatory requirements. You will issue controlled documents, maintain records, manage inspection stamps, and ensure documentation accuracy for audits.

The role supports production, the Repair Station, Engineering, and Customer Service, requiring attention to detail and solid organizational skills.