Quality Program Manager (SQF Practitioner)

HeartCentrix Solutions; Norwood (OH); On-site; USD 55,500 - 74,500; Full time

Job summary

A leading quality solutions provider in Norwood, OH is seeking a Quality Program Manager to oversee food safety and quality initiatives. The role requires a Bachelor's degree in a relevant field, 5+ years of experience in quality assurance, and strong leadership skills. Responsibilities include managing quality systems, leading audits, and ensuring compliance with safety standards. Competitive salary range of $55,500 - $74,500.

Qualifications

• 5+ years of experience in quality assurance or food safety.
• Strong knowledge of food safety programs: HACCP, SQF, PCQI.
• Experience with managing corrective actions and internal audits.

Responsibilities

• Identify and resolve internal quality issues.
• Plan and execute quality improvement projects.
• Maintain Quality Management System standards.
• Lead internal audit programs and train auditors.

Skills

Problem-solving

Root-cause analysis

Decision-making

Team leadership

Strong communication

Education

Bachelor’s degree in Food Science or related field

Tools

MS Office (Excel, Word)

Job description

Quality Program Manager (SQF Practitioner)

Direct message the job poster from HeartCentrix Solutions.

Responsibilities

• Identify, analyze, and resolve internal quality issues; lead corrective and preventive actions (CAPA) and report findings to key stakeholders
• Plan and execute quality and food safety improvement projects across production operations
• Develop, implement, and maintain Quality Management System (QMS) standards aligned with SQF and recognized industry requirements
• Coordinate supply chain quality controls, including COAs, logs, certifications, and GFSI documentation
• Track, analyze, and close customer complaints; maintain reporting and customer portals
• Lead internal audit program: create audit schedule, conduct audits, and train cross‑functional internal auditors
• Manage document control, change management, and system revision tracking
• Coordinate in‑house and third‑party calibration programs, maintaining compliance records
• Maintain working knowledge of food safety regulations and ensure operational compliance (HACCP, FSMA, SQF, etc.)
• Develop and deliver training programs on hygiene, food safety, and regulatory requirements
• Oversee non‑conforming materials and product holds to ensure proper segregation, documentation, and disposition
• Support continuous improvement initiatives to strengthen food safety and quality culture
• Participate in external regulatory, certification, and customer audits (FDA, USDA, SQF, etc.)
• Assist with KPI reporting, trend analysis, and quality performance metrics
• Serve as a resource for production teams on quality standards, procedures, and troubleshooting
• Promote and enforce safety standards and GMP compliance on the production floor

Qualifications

• Bachelor’s degree in Food Science, Biology, Chemistry, Quality, or related field (or equivalent experience)
• 5+ years of experience in quality assurance, food safety, or manufacturing quality role
• Strong understanding of food safety programs: HACCP, SQF, PCQI, GMPs, FSMA
• Experience managing corrective actions, internal audits, complaint systems, and document control
• Knowledge of regulatory requirements for food manufacturing (FDA/USDA preferred)
• Excellent problem‑solving, root‑cause analysis, and decision‑making skills
• Ability to lead cross‑functional teams and train personnel in quality programs
• Strong communication and documentation skills, able to interact with all levels of the organization
• Proficient in MS Office (Excel, Word, etc.); experience with quality or formulation software a plus

Job Location: Norwood, OH

Salary: $55,500.00 – $74,500.00