Quality Program Manager

SSM Health; Missouri; On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Paid Parental Leave

Flexible Payment Options (DailyPay)

Upfront Tuition Coverage

Job summary

SSM Health St. Mary's Hospital in St. Louis seeks a quality and clinical improvement lead to partner with system, regional, and ministry clinical teams.

You will leverage multiple data sources to provide insights and support executives, clinicians, and staff in identifying risks and implementing strategies to improve quality and safety. This role emphasizes collaboration, data analysis, and education to standardize care, reduce variation, and meet regulatory requirements while advancing patient

Qualifications

• Bachelor's degree or equivalent years of experience and education.
• Three years’ experience in healthcare quality improvement or related field.

Responsibilities

• Leads quality improvement initiatives using clinical data to standardize care, reduce variation, and improve clinical outcomes.
• Implements and refines quality initiatives aligned with executive direction, KPIs, and external benchmarking.
• Develops and aligns quality strategies across programs while supporting system and regional priorities.
• Prepares and presents updates and analysis on external quality ratings and ranking programs relevant to the organization.
• Builds collaborative relationships with providers, teams, and executive leaders; educates and supports adoption of improvements.
• Serves as a clinical and systems resource, supporting Quality Assurance and Performance Improvement (QAPI) and external quality reporting.
• Performs other duties as assigned.

Skills

Team player

Professional

Proactive

Curious

Learner

Education

Bachelor's degree or equivalent years of experience and education

Job description

It's more than a career, it's a calling.

MO-SSM Health St. Mary's Hospital - St. Louis

Worker Type

Regular

Job Highlights

Join a mission-driven team where you'll lead quality improvement initiatives, drive regulatory excellence, and use data to improve patient outcomes. This role offers the opportunity to collaborate with clinical and operational leaders, influence system-wide performance, and champion a culture of continuous improvement, patient safety, and high-quality care.

Schedule - M-F business hours with the potential for some earlier or later hours to accommodate schedules or committees.

Preferred Skills

• Team player
• professional
• proactive
• curious
• learner

This role will be a mix of meetings, (prep, lead and attend) along with preparing data, pulling reports from external and internal sources, preparing reports, patient level chart reviews, educate individuals and teams.

Job Summary

Leads quality and clinical improvement in partnership with system, region, and ministry clinical teams. Leverages various data sources to provide in-depth insights and serve as a resource for others on specific areas of expertise. Works with executive leaders, clinicians and other staff in the development and implementation of strategies to identify and reduce risks, improve quality and safety, and meet regulatory requirements.

Job Responsibilities and Requirements

Primary Responsibilities

• Leads quality improvement initiatives using clinical data to standardize care, reduce variation, and improve clinical outcomes.
• Implements and refines quality initiatives aligned with executive direction, KPIs, and external benchmarking.
• Develops and aligns quality strategies across programs while supporting system and regional priorities.
• Prepares and presents updates and analysis on external quality ratings and ranking programs relevant to the organization.
• Builds collaborative relationships with providers, teams, and executive leaders; provides education, shares best practices, and supports adoption of improvements.
• Serves as a clinical and systems resource, supporting executive leaders and facilitating Quality Assurance and Performance Improvement (QAPI) and external quality reporting as applicable.
• Performs other duties as assigned.

Education

• Bachelor's degree or equivalent years of experience and education

Experience

• Three years’ experience

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Department

8752020033 System Quality

Work Shift

Day Shift (United States of America)

Scheduled Weekly Hours

40

Benefits

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law.