Quality Production Specialist (Springfield)

Storyteller Overland, LLC; Springfield (MO); On-site; USD 42,000 - 64,000; Full time

Job summary

Storyteller Overland, LLC is seeking a Quality Production Specialist to strengthen daily operations within the Quality Production team. You will ensure each vehicle is assembled with quality practices, serving as a brand ambassador in our vanlife community.

You will enforce high standards, support training with the production team, inspect multiple points of quality, document deviations, and collaborate with engineering to fix issues. This exempt, full-time role emphasizes detail and stamina.

Qualifications

• High school diploma or GED required.
• Experience on a quality team in manufacturing preferred.
• Auto manufacturing experience is a plus.

Responsibilities

• Enforce Storyteller Overland's high-quality standards across the assembly process.
• Collaborate with the production team to ensure proper assembly practices and training.
• Inspect at multiple points inside, under, and on top of the product.
• Document data to track deviations in assembly and parts quality.
• Identify issues with parts/techniques and partner with engineering to resolve them.
• Co-elevate with the team through collaboration and camaraderie to uplift quality.
• Undertake additional duties to support organizational goals.

Skills

Attention to detail

Quality Assurance

Problem solving

Communication skills

Collaboration & teamwork

Mechanical aptitude

Data entry

MS Office

G Suite

Active listening

Multitasking

Education

High School Diploma or GED

Experience on quality team in manufacturing environment

Auto manufacturing experience

Mechanical aptitude

Experience in physically demanding roles

Job description

Our History:

The Storyteller Overland vibe started out as a drawing on a restaurant napkin in 2017 illustrating a desire to help people live more adventurous lives. Back then, very few had ever heard of an adventure van, and some at the restaurant table with CEO Jeffrey Hunter had doubts it would ever sell.

The company officially launched in 2018 with a humble yet confident team of seven employees. Over the next year, we worked on launching our MODE 4x4 and finding dealer partners to work with, and finally, the dream was turning into a reality.

We’ve been fortunate to be full speed ahead since then. We’ve added sister companies to our galaxy and built out quite the impressive team – hopefully you included. We hit 500 vans built, then 1,000, then so many more that these milestones became difficult to keep track of. We’ve added new vehicles to our lineup and have built a massive community of like-minded adventurers that also continues to grow.

As we reflect on our history, though, we remind ourselves that our best ideas are still ahead of us, not behind us. Here’s to saying yes to the next grand adventure!

Workplace Vibe:

We are proud to have a values-based culture, which means we focus less on rules & transacting and more on values & transforming. Our goal is to create workplaces and spaces where great people can do great things in order to thrive and flourish both professionally and personally.

Overview:

As a Quality Production Specialist you will assist in the daily operations of Storyteller’s Quality Production team. You will take full ownership of ensuring that each vehicle is assembled with quality practices as if the vehicle was being built to be purchased by you or a member of your family. This makes you a very important part of the Storyteller Galaxy and a superior brand ambassador of our reputation within our vibrant community of vanlifers, adventure seekers, and outdoor enthusiasts.

General Responsibilities:

• Relentlessly enforce the high-quality standards of Storyteller Overland,
• Work closely with the production team to ensure proper assembly practices and training,
• Viewing multiple points of inspection inside, under, and on top of the product,
• Documenting/recording data to track deviations in assembly practices and parts quality,
• Identifying issues with parts and assembly techniques and following through to find solutions to the problems while working closely with the engineering department,
• Contribute to the overall success of the quality production team by co-elevating with all team members through collaboration, cooperation, and camaraderie,
• Perform additional responsibilities and tasks as assigned to support organizational and team goals.

Work Schedule:

• Compressed: Monday - Thursday 6 a.m. to 5 p.m. with a 1-hour lunch

Qualifications/Skills:

• High level of attention to detail, supply chain management, MS Office or G Suite familiarity, aptitude for learning new things quickly, good problem solver, solid data entry practices, strong communication skills, active listener, juggler of many tasks simultaneously, patient and thorough, emotionally intelligent, and strong relationship builder.

Education and Experience:

• High School Diploma or GED
• Experience working on a quality team in the manufacturing environment
• Auto manufacturing experience
• Mechanical aptitude
• Experience working in roles that are physically demanding and that require stamina.

Position Scorecard:

• Core Competencies - Attention to detail, Quality Assurance Expertise, Problem-Solving Skills, Collaboration & Teamwork, Communication Skills, Technical Knowledge, Brand Representation, Adaptability, Reliability, Effective Coaching, and Leadership.
• Position Mission - Uphold and enforce the highest quality standards in every aspect of vehicle assembly, ensuring each product reflects the care and precision expected by our customers and community. By collaborating with production and engineering teams, this role is pivotal in identifying and resolving quality issues, enhancing overall product excellence, and elevating Storyteller’s brand reputation.
• Anticipated Outcome - Consistently deliver high-quality products that exceed customer expectations, reinforcing Storyteller’s brand reputation, and fostering trust within the vanlife and adventure community.

Physical Requirements:

• The ability to lift and carry objects weighing up to 50 pounds
• This job entails prolonged periods of standing and walking around the manufacturing floor
• Precision and coordination are crucial for assembling intricate components and operating machinery. Employees must be capable of using hand and power tools with a steady hand
• Assembly tasks may require reaching, stretching, and bending to access components, equipment, and workstations as well as the ability to stoop, kneel, or crouch is necessary for accessing low-lying work areas and performing assembly tasks close to the ground
• Employees must have good visual acuity to inspect and ensure the quality of components and products. This may involve reading technical documents and operating machinery with precision
• The role may require the ability to hear and respond to alarms, machinery sounds, and co-worker communication in a manufacturing environment
• For tasks involving computer work or documentation, employees may be required to sit for extended periods
• Exposure to Hazardous Materials: In some cases, employees may be exposed to chemicals or substances used in the manufacturing process.
• Proper safety protocols and personal protective equipment (PPE) will be provided

Candidates should be aware that the physical demands listed above are representative but not exhaustive. The role may require additional physical tasks not listed here, depending on specific job assignments and production needs. Accommodations will be made in compliance with applicable laws for individuals with disabilities.

Exemption Status: Exempt