Quality & Patient Safety Manager: Elevate Care & Compliance

Oceans Healthcare, L.L.C.; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

Haven Behavioral Healthcare, part of Oceans Healthcare, seeks a Manager of Quality and Patient Safety to lead the facility's quality and safety programs and coordinate performance improvement activities. You will monitor key process and outcome measures and facilitate communication across clinical and operational teams.

This role analyzes data, conducts audits, and assists investigations to ensure timely follow-up on safety events and continuous improvement in care delivery.

Qualifications

• Minimum requirement includes experience in quality, patient safety, and regulatory compliance.
• Ability to conduct audits and analyze data to support performance improvement.
• Strong documentation and communication skills with leadership teams.

Responsibilities

• Coordinate performance improvement activities across clinical and operational teams.
• Monitor key quality and safety metrics and prepare reports for leadership.
• Conduct audits and investigations to ensure timely follow-up on safety events.
• Provide education and guidance on quality, patient safety, and compliance.
• Support committees and survey readiness, including documentation and training.
• Assist with onboarding and orientation for new and agency staff.

Skills

Quality improvement

Data analysis

Regulatory compliance

Staff training

Project management

Education

Bachelor's degree in healthcare administration or related field

Tools

Microsoft Excel

Quality management software

Database systems

Job description

Haven Behavioral Healthcare, part of Oceans Healthcare, seeks a Manager of Quality and Patient Safety to lead the facility's quality and safety programs and coordinate performance improvement activities. You will monitor key process and outcome measures and facilitate communication across clinical and operational teams.

This role analyzes data, conducts audits, and assists investigations to ensure timely follow-up on safety events and continuous improvement in care delivery.