Quality Operations System Auditor Intern, Spring 2027

Disney Cruise Line - The Walt Disney Company; Lake Buena Vista (FL); On-site; Confidential; Full time

Job summary

The Walt Disney World Resorts invites you to participate in a Quality Operations internship from January 2027 to June 2027 in Orlando, FL. You will help audit cast and leadership performance across Disney Springs, Sports, Water Parks, Transportation, Premium Services, and Parks & Resorts to uphold Disney standards.

You\'ll conduct audits, develop compliance documentation, and present findings to senior leaders in a capstone project while collaborating with operations leaders and cast.

Qualifications

• Partner with other teams with integrity.
• Strong oral and written communication skills.
• Excellent organizational and partnership skills.
• Experience as a foundation for learning the resort business.
• Problem-solving with quick solutions.
• Deadline-driven with time-management.
• Able to build relationships with operation leaders and cast.
• Comfortable communicating with executives.
• Open to ad hoc projects.
• Tech-savvy with ability to learn new applications.

Responsibilities

• Audit performance across the Walt Disney World Resorts.
• Develop and coordinate the company’s compliance with internal requirements and processes.
• Present findings to senior leaders in a capstone project.

Skills

Communication

Organizational skills

Relationship building

Tech savvy

Executive communication

Education

Hospitality

Marketing

Business

Tools

PowerApps

Excel

PowerPoint

Job description

About the Role & Program

"We make Magic!" That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, we help encourage that magic by enabling our teams to push the limits of entertainment and build the never-before-seen!

The approximate dates of this internship are January 2027 – June 2027.

What You Will Do

Our Quality Operations team is responsible for physically auditing the performance of cast and leadership within the Walt Disney World Resorts supporting Disney Springs, Disney Sports, Disney Water Parks, Disney Transportation, Disney Premium Services, Disney Parks & Resorts. Policies, procedures, processes, standards and interactions are evaluated providing valuable data to uphold the Disney standards.

In addition to the Resorts in Central Florida this dynamic team travels to Disney’s Vero Beach Resort and Disney’s Hilton Head Resort to provide senior leaders audits to assess service levels. As part of this team you will:

• Participate and conduct audits across the Walt Disney World Resorts.
• Develop, and coordinate the company’s compliance with internal requirements & processes.
• Present findings to senior leaders in a capstone project.

Required Qualifications & Skills

• Ability to partner with other teams and act with integrity.
• Strong oral/written communication skills.
• Excellent organizational and partnership skills.
• Your prior experience as a foundation for learning the resort business.
• Quick problem solver that crafts situations.
• Deadline driven, time management and structure is their responsibility.
• Ability to build positive relationships with operation leaders and cast.
• Strong communication and comfortable communicating with executives.
• Open and flexible to ad hoc projects.
• Tech savvy with an ability to learn new applications.

Preferred Qualifications

• Data Entry or Audit experience
• Comfortable working with Microsoft Office (PowerApps, Excel, PowerPoint, etc.)
• Disney alumni preferred

Education

• Currently enrolled as a Junior, or higher, or have graduated within the past 6 months from an accredited college/university, earning a degree majoring in Hospitality, Marketing, Business or related area.

Eligibility Requirements & Program Information:

Candidates for this opportunity MUST meet all of the below requirements:

• Be enrolled in an accredited college/university pursuing a degree taking at least one class at time of application OR currently participating in a Disney College Program or Disney Internship.
• Current Disney Interns, College, International, or Culinary Program Participants: You may only work for ONE consecutive year (12 months) in any combination of an internship and/or program.
• Be at least 18 years of age
• Possess unrestricted work authorization

Additional Information:

• Fully available for the duration of the internship (approximately 40 hours each week)
• Able to provide own housing for the duration internship program in the Orlando, FL area
• Able to provide/have reliable transportation to/from work
• Be compliant with The Disney Look appearance guidelines
• We provide limited housing opportunities for Florida Based Interns through American Campus Communities, for more informationclick here

Recommendation – Print This Role Description:

Please note that this role description will not be accessible once the posting is closed. We strongly encourage applicants to print a copy of this role description so they can refer to it in the event they are invited to interview for this position.

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The pay rate for this role in Florida is $22.10 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.