Quality Operations Manager

Nolato Contour; Town of Baldwin (WI); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

On-site clinic

Incentive bonuses

Transparent promotion pathways

Job summary

Nolato Contourn in Baldwin, WI, is seeking a Quality Operations Manager to oversee day-to-day quality operations and ensure manufacturing processes meet regulatory and customer standards. The role leads quality assurance, audits, CAPAs, and training, collaborating with operations and engineering to improve processes and product reliability.

This on-site, full-time position offers a stable environment and opportunities for growth.

Qualifications

• Experience coordinating production and quality activities in a manufacturing or medical device environment.
• Strong skills in Quality Control and Quality Assurance, including oversight of inspections, testing, and compliance with regulatory and customer requirements.
• Experience with Quality Auditing and Quality Management, including internal audits, continuous improvement initiatives, and maintaining quality systems such as ISO or FDA-related standards.
• Excellent analytical and problem-solving abilities, with a track record of root cause analysis, corrective and preventive actions, and process optimization.
• Effective leadership and communication skills, including the ability to mentor team members, collaborate across departments, and present quality findings to stakeholders.
• Proficiency in using quality and operations software tools, data analysis, and reporting to support decision-making.
• Bachelor’s degree in engineering or related field; equivalent experience in regulated manufacturing may be considered.
• Experience in medical device or healthcare-related manufacturing and familiarity with applicable regulatory requirements (e.g., FDA and ISO 13485) is highly beneficial

Responsibilities

• Oversee day-to-day quality operations in manufacturing.
• Manage quality systems and coordinate QA activities.
• Lead quality control inspections and audits.
• Monitor KPIs and drive root cause analysis and CAPAs.
• Collaborate with operations, engineering, and leadership.
• Support training on quality procedures and maintain documentation.
• Contribute to strategic initiatives for product reliability and efficiency.

Skills

Operations management

Quality control

Quality assurance

Quality auditing

Root cause analysis

Process optimization

Leadership

Communication

Data analysis

Regulatory compliance

Quality systems

Quality software tools

Education

Bachelor’s degree in engineering

Equivalent experience in regulated manufacturing

Job description

Company Description

Nolato Contourn is a medical manufacturing company dedicated to creating critical medical components for well-known healthcare brands. The organization offers a stable, supportive environment where team members are trained to produce products that improve health outcomes and can help save lives. The same care and attention given to products is extended to employees through benefits such as an on-site clinic, incentive bonuses, and transparent promotion pathways. Team members are encouraged to do their best work in a culture that values continuous improvement and long-term growth. At Nolato Contourn, work is guided by the principle of “Make Things Better” for customers, patients, and employees.

Role Description

The Quality Operations Manager is a full-time, on-site role based in Baldwin, WI. This position oversees day-to-day quality operations, ensuring that manufacturing processes, materials, and finished medical components meet regulatory, customer, and internal quality standards. Responsibilities include managing quality systems, leading quality assurance activities, coordinating quality control inspections, and supervising quality team members. The role involves performing and reviewing quality audits, monitoring key performance indicators, driving root cause analysis and corrective actions, and collaborating with operations, engineering, and leadership to improve processes. The Quality Operations Manager also supports training on quality procedures, maintains documentation and compliance, and contributes to strategic initiatives that enhance product reliability and operational efficiency.

Qualifications

• Demonstrated expertise in Operations Management, with experience coordinating production and quality activities in a manufacturing or medical device environment.
• Strong skills in Quality Control and Quality Assurance, including oversight of inspections, testing, and compliance with regulatory and customer requirements.
• Experience with Quality Auditing and Quality Management, including internal audits, continuous improvement initiatives, and maintaining quality systems such as ISO or FDA-related standards.
• Excellent analytical and problem-solving abilities, with a track record of root cause analysis, corrective and preventive actions, and process optimization.
• Effective leadership and communication skills, including the ability to mentor team members, collaborate across departments, and present quality findings to stakeholders.
• Proficiency in using quality and operations software tools, data analysis, and reporting to support decision-making.
• Bachelor’s degree in engineering, quality, operations management, or a related field; equivalent experience in a regulated manufacturing environment may be considered.
• Experience in medical device or healthcare-related manufacturing and familiarity with applicable regulatory requirements ( e.g., FDA and ISO 13485) is highly beneficial

Nolato Contourn is equal opportunity employer