Quality Operations Manager

Lucid Motors; Phoenix (AZ); On-site; USD 120,000 - 180,000; Full time

Job summary

Lucid Motors is seeking a Quality Operations Manager to own the quality operating cadence across launch and sustained production, leading a team of quality engineers and inspectors. You will convert quality strategy into executable schedules and metrics while coordinating with Manufacturing, Engineering, and Program Management to ensure top-quality vehicle delivery.

The role focuses on containment, RCA, and corrective actions, driving continuous improvement, audit readiness, and compliance with

Qualifications

• Bachelor's degree in Engineering or related technical discipline.
• 8+ years of manufacturing, quality operations, or product development.
• 3+ years of direct people leadership or cross-functional team leadership.
• Working knowledge of APQP, PFMEA/DFMEA, Control Plans, PPAP, MSA, and SPC.
• Experience with CTQ.

Responsibilities

• Own and run the Quality operating cadence across launch and sustaining production at Coolidge; deliverables, reviews, escalation.
• Lead and develop a team of quality engineers and specialists; staffing and workload balancing.
• Identify containment, root cause, and corrective actions (RCCA); drive action closure.
• Track and verify interim and permanent corrective actions; ensure closure.
• Manage quality metrics, reporting, and escalation; monitor DPU, audit, warranty targets.
• Document operational quality issues; track, assess, escalate, and disposition.
• Ensure Quality Control Plans, inspection standards, gauge readiness, and measurement systems.
• Drive Clear-to-Build readiness and change management with Manufacturing, NPI, Supplier Quality, Incoming Quality.
• Lead process capability and continuous improvement activities; deploy new standards.
• Maintain audit, compliance, QMS readiness; documentation control and non-conformance.
• Facilitate cross-functional reviews to resolve plant quality issues.
• Coordinate with Program Management to align with the Single Quality Agenda.
• Manage budget planning, resources, and tooling for Quality Operations.
• Monitor daily operations to identify quality concerns early.
• Ensure compliance with ISO 9001, IATF 16949, AS9100 where applicable.
• Use data analytics, dashboards, and KPIs to drive quality decisions.

Skills

APQP

PFMEA/DFMEA

Control Plans

PPAP

MSA

SPC

Leadership

Education

Bachelor's degree in Engineering

Job description

About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility.

Quality Operations Manager

About Lucid

Lucid is building a future where people no longer compromise between doing great things and living sustainably. By creating the most advanced electric vehicles and energy systems, we are redefining what is possible through exceptional design, performance, and technology.

The Role

The Quality Operations Manager owns the day-to-day execution of the Quality operating system across launch and sustaining production. This role converts program quality strategy into an executable operating cadence by managing quality deliverable schedules, metrics, and reporting that keep leadership and cross-functional partners aligned on product quality performance.

The Quality Operations Manager leads a team of quality engineers, technicians, and inspectors and serves as the operational point of contact for Manufacturing, Engineering, Supplier Quality, Program Management, and Field Quality.

Beyond launch execution, this role is accountable for sustaining quality performance once products are in production, including containment and corrective action management, process capability improvement, control plan discipline, audit readiness, and compliance. Success is measured through on-time quality deliverables, timely issue resolution, and achievement of warranty and field performance targets.

What You'll Own

• Own and run the Quality operating cadence across launch and sustaining production at Coolidge, including deliverable schedules, review forums, and escalation paths.
• Lead, coach, and develop a team of quality engineers and specialists, including staffing, workload balancing, and capability development.
• Support and help identify containment, root cause, and corrective actions (RCCA).
• Own implementation tracking and confirmation/verification of interim and permanent corrective actions through closure.
• Manage quality metrics, reporting, and escalation processes; publish performance against DPU, first-time-through, audit, warranty, and field quality targets.
• Own reporting and documentation of operational quality issues, including tracking, initial assessments, escalation, and disposition.
• Ensure quality deliverables are executed on schedule, including Quality Control Plans, inspection standards, gauge readiness, and measurement systems.
• Drive Clear-to-Build readiness and change management execution in partnership with Manufacturing, NPI, Supplier Quality, and Incoming Quality teams.
• Lead process capability and continuous improvement activities and deploy new processes and standards that improve product quality performance.
• Maintain audit, compliance, and QMS readiness, including documentation control, non-conformance management, corrective actions, and audit support.
• Facilitate cross-functional reviews and resolution of open plant quality issues.
• Partner with Program Management and Technical Quality Engineering to maintain alignment to the Single Quality Agenda and product quality priorities.
• Manage budget planning, resource allocation, and tooling/equipment requirements for the Quality Operations organization.
• Monitor daily operations and process performance to identify quality concerns before they impact customers.
• Ensure compliance with applicable industry standards, including ISO 9001, IATF 16949, and AS9100 where applicable.
• Utilize data analytics, dashboards, and key performance indicators to drive operational quality decisions.

What You Bring

Required Qualifications

• Bachelor's degree in Engineering or a related technical discipline.
• 8+ years of manufacturing, quality operations, or product development experience.
• 3+ years of direct people leadership, or demonstrated experience leading cross-functional teams.
• Working knowledge of APQP, PFMEA/DFMEA, Control Plans, PPAP, MSA, and SPC.
• Experience with CTQ