Quality Operations Lead - Tech-Driven Manufacturing

Ms Companies, LLC; Columbus (OH); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Comprehensive insurance

Career growth opportunities

Technology-driven environment

Daily Pay access

Job summary

MS Companies is seeking a Quality Operations Supervisor to lead inspection teams in a manufacturing setting. You will supervise daily operations, ensure quality standards, and drive improvements while maintaining customer relationships and leveraging our technology-driven systems.

Qualified candidates have 2–3 years of supervisory experience, strong leadership, and familiarity with quality processes. Shift flexibility and a focus on safety are required.

Qualifications

• 2–3 years of supervisory or leadership experience in a manufacturing or light industrial environment.
• Strong leadership, communication, and organizational skills.
• Experience with quality systems, reporting tools, and process improvement initiatives.
• Proficiency with digital systems (e.g., Salesforce or similar platforms) preferred.
• Demonstrated ability to coach, develop, and lead teams effectively.
• Strong customer service and relationship management skills.
• Flexibility to work any shift based on business needs.

Responsibilities

• Supervise and support a team of quality inspectors to ensure performance, productivity, and quality standards.
• Maintain a clean, organized, and hazard-free work environment to support safety and efficiency.
• Adhere to all company policies, safety protocols, and client-specific requirements.
• Develop, implement, and maintain work instructions and quality processes.
• Monitor production processes, control points, equipment, and personnel to ensure quality standards are achieved.
• Analyze production and quality data to identify trends, drive improvements, and support cost reduction initiatives.
• Communicate expectations clearly; monitor performance and provide ongoing feedback and coaching.
• Address employee relations matters including attendance, performance, and behavioral concerns in partnership with HR.
• Train, mentor, and develop team members to support operational success and career growth.
• Maintain strong, collaborative relationships with customers to ensure satisfaction and service excellence.
• Coordinate staffing and scheduling to meet production demands and customer requirements.
• Accurately enter and manage time, production data, and other required inputs within company systems.

Skills

Supervisory experience

Leadership

Quality systems

Process improvement

Customer relations

Digital systems

Job description

MS Companies is seeking a Quality Operations Supervisor to lead inspection teams in a manufacturing setting. You will supervise daily operations, ensure quality standards, and drive improvements while maintaining customer relationships and leveraging our technology-driven systems.

Qualified candidates have 2–3 years of supervisory experience, strong leadership, and familiarity with quality processes. Shift flexibility and a focus on safety are required.