Quality Operations Lead - Analytics & Continuous Improvement

GXO Logistics; California (MO); On-site; USD 60,000 - 85,000; Full time

Job summary

GXO Logistics seeks a Quality Supervisor to lead quality operations in our transportation and warehousing facility. You will oversee inbound and outbound audits, track KPIs, investigate defects and drive corrective actions to ensure accuracy, safety and regulatory compliance.

Partnering with operations, you’ll standardize processes, train associates and use data to reduce errors and improve service for blue-chip customers.

Qualifications

• Experience leading quality operations in a logistics or warehouse environment.
• Strong understanding of audits, safety and regulatory compliance.
• Proven ability to analyze data to reduce errors and drive improvements.

Responsibilities

• Oversee inbound and outbound quality audits.
• Track and report KPIs related to quality and accuracy.
• Investigate defects and drive corrective actions.
• Collaborate with operations to standardize processes and reduce errors.
• Train associates and build a culture of continuous improvement.

Skills

Quality leadership

Audit management

KPI tracking

Defect investigation

Process standardization

Training & coaching

Job description

GXO Logistics seeks a Quality Supervisor to lead quality operations in our transportation and warehousing facility. You will oversee inbound and outbound audits, track KPIs, investigate defects and drive corrective actions to ensure accuracy, safety and regulatory compliance.

Partnering with operations, you’ll standardize processes, train associates and use data to reduce errors and improve service for blue-chip customers.