Quality Manager - Polymer Center

Republic Services

Indianapolis (IN)

On-site

USD 90,000 - 120,000

Full time

14 days+

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Benefits offered by this job

Medical benefits

Dental & Vision

401(k) match

Paid time off

Employee assistance program

Job summary

Republic Services is seeking a Quality Manager for the Polymer Center in the United States. You will lead the QA system, manage the Quality Control Laboratory and CAPA, oversee material quality, and drive improvements to ensure product conformance and customer satisfaction across sorting, grinding, and washing operations.

The role requires a Bachelor's in a technical field and 4–7 years of related experience, with strong data analysis, root cause, and cross-functional collaboration skills.

Qualifications

Bachelor’s degree in engineering, quality, manufacturing, materials science, chemistry, or a related technical field or equivalent experience.
4–7 years of relevant manufacturing, quality, or process-engineering experience.
Experience administering quality processes and leading root cause analysis, corrective actions and CAPA through closure.

Responsibilities

Lead development and continuous improvement of the Polymer Center QA system.
Manage the Quality Control Laboratory, equipment, and testing matrix; train technicians.
Set quality metrics, analyze trends, and drive cross-functional actions for conformance and customer satisfaction.
Own customer quality matters, CAPA process, and communications with customers and stakeholders.
Monitor incoming-material quality with suppliers and resolve nonconforming material.
Support operations in optimizing sort/grind/wash process windows and recipes.

Skills

Quality leadership

CAPA

Root cause analysis

Data analysis

Lab management

Cross-functional leadership

Process improvement

Microsoft Office

Education

Bachelor’s degree in engineering or related field

Tools

Quality control lab equipment

Calibration management

Job description

POSITION SUMMARY:

The Quality Manager Polymer Center serves as the site quality leader, with responsibility for product quality, the quality management system, the Quality Control Laboratory, customer quality matters, and corrective and preventive action (CAPA). The incumbent monitors incoming-material quality, leads quality improvement efforts, and supports Operations in maintaining process windows, resolving processing issues, and improving process performance to produce clean, washed rPET flake and sorted polyolefin bales.

PRINCIPAL RESPONSIBILITIES:

Serve as the site quality leader, with overall responsibility for the development, administration, and continuous improvement of the Polymer Center quality assurance system.
Manage the Quality Control Laboratory, associated equipment, external service and calibration providers, and the testing matrix for all products; and lead, train, and develop Quality Control Laboratory Technicians.
Establish quality metrics, analyze trends, communicate results to site leadership, and lead cross-functional actions to improve product conformance, process capability, and customer satisfaction.
Act as the primary site contact for customer quality matters and own the customer complaint and CAPA process, including issue intake, containment, investigation, root cause analysis, action assignment, customer communication, documentation, closure, and verification of effectiveness while partnering with customers and internal stakeholders to establish product specifications.
Monitor incoming material quality and partners with supplying Recycling Centers and third-party vendors to establish specifications and resolve nonconforming material.
Support Operations in developing, maintaining, and improving process windows and recipes for Sorting, Grinding, and Wash Line equipment to consistently meet product specifications.
Support Operations in tracking processing issues through resolution and provide advanced technical assistance based on knowledge of Polymer Center Sorting, Grinding, and Washing equipment.
Coordinate troubleshooting with equipment suppliers and support compliance with Company safety procedures and applicable federal and state regulations.
Perform other job-related duties as assigned or apparent.

QUALIFICATIONS:

Ability to learn industrial equipment and processes quickly and apply that knowledge to quality and operational improvement.
Proficiency with Microsoft Office and data-analysis tools.
Strong data-based problem-solving skills, including root cause analysis and statistical analysis.
Strong written and verbal communication skills, customer orientation, and the ability to collaborate across functions.
Demonstrated ability to lead and develop employees, encourage engagement, organize competing priorities, and drive accountability.
Ability to lead technical staff and communicate effectively with customers and cross-functional teams.

MINIMUM REQUIREMENTS:

Bachelor’s degree in engineering, quality, manufacturing, materials science, chemistry, or a related technical field; or an equivalent combination of education and relevant experience.
4-7 years of relevant manufacturing, quality, or process-engineering experience, including responsibility for product quality or quality-system activities.
Experience administering quality processes and leading root cause analysis, corrective actions and CAPA through closure.

Rewarding Compensation and Benefits

Comprehensive medical benefits coverage, dental plans and vision coverage.
Health care and dependent care spending accounts.
Short- and long-term disability.
Life insurance and accidental death & dismemberment insurance.
Employee and Family Assistance Program (EAP).
Employee discount programs.
Retirement plan with a generous company match.
Employee Stock Purchase Plan (ESPP).
Paid Time Off (PTO)

Benefits: https://jobs.republicservices.com/us/en/about-us/benefits

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

EEO STATEMENT

Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. For any concerns relating to Republic Services’ commitment to equal opportunity employment, you may contact the AWARE Line at 1-866-3-AWARE-4.

ABOUT THE COMPANY

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services.Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2025, Republic’s total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 42,000 team members understand that it’s not just what we do that matters, but how we do it.

Our company values guide our daily actions:

Safe : We protect the livelihoods of our colleagues and communities.
Committed to Serve : We go above and beyond to exceed our customers’ expectations.
Environmentally Responsible: We take action to improve our environment.
Driven : We deliver results in the right way.
Human-Centered: We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 5.1 million people in 2024 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.

STRATEGY

Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.

We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

Recycling and Waste

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.

Environmental Solutions

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.

Sustainability Innovation

Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. These innovative sites process rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

Our customers are increasingly looking for decarbonization solutions, and we are leveraging our network of landfills to meet that need. Republic is committed to harnessing landfill gas, a natural byproduct of decomposing waste, and converting it to energy. Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year).

RECENT RECOGNITION