Quality Manager: Lead QMS & Continuous Improvement

Snelling Austin; Round Rock (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

You will lead internal and external audits, monitor KPIs, manage CAPAs, and train teams on quality standards while coordinating with suppliers and cross-functional partners to sustain excellence.

Qualifications

• Proven experience in Quality Management or Quality Assurance.
• Strong knowledge of quality standards (e.g., ISO 9001, ISO 13485).
• Experience with auditing processes and regulatory compliance requirements.
• Strong analytical, problem-solving, and decision-making skills.

Responsibilities

• Develop, implement, and maintain the Quality Management System (QMS).
• Ensure compliance with applicable industry standards, regulations, and internal policies.
• Lead internal and external audits, including certification and surveillance audits.
• Monitor, analyze, and report quality performance metrics (KPIs).
• Identify quality issues and implement CAPA (Corrective and Preventive Actions).
• Collaborate with cross-functional teams to improve processes and product/service quality.
• Manage non-conformance reports (NCRs) and customer complaints.
• Develop and deliver training on quality standards, procedures, and best practices.
• Oversee supplier quality management and conduct vendor evaluations.
• Maintain accurate documentation and records for compliance purposes.
• Drive continuous improvement initiatives (e.g., Lean, Six Sigma).
• Report quality performance, risks, and improvement opportunities to senior management.

Skills

Quality management

ISO standards

Auditing

Analytical skills

Leadership

Job description

You will lead internal and external audits, monitor KPIs, manage CAPAs, and train teams on quality standards while coordinating with suppliers and cross-functional partners to sustain excellence.