Quality Manager - Gateway

Arcadis; New York (NY); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Parental leave

PTO 15 days

Holidays 9

Tuition reimbursement

Job summary

Arcadis is seeking a highly skilled Quality Manager to support the Gateway Hudson Tunnel Project in the United States. You will review construction work plans, report on compliance, and manage environmental permitting requirements as part of the Delivery Partner team.

The role focuses on coordinating quality assurance across a large public transportation tunnel project, ensuring adherence to FTA rules and contractual standards, and delivering safe, compliant infrastructure for millions of riders.

Qualifications

• Bachelor’s degree in Civil Engineering, Construction Management, or related field.
• 10+ years in quality management for large public transportation projects, especially rail/ tunnel.
• Advanced CQM/CQE certifications from ASQ or equivalent.
• Familiarity with FTA Safety & Security certification program during closeout.

Responsibilities

• Prepare and implement a quality plan aligned with client requirements and FTA regulations.
• Review contractor’s quality plan and recommend acceptance.
• Review contractor’s testing and inspection plan for adequacy.
• Monitor contractor’s work for compliance with requirements and standards.
• Coordinate and monitor testing and inspection activities.
• Audit quality plan implementation by the contractor.
• Organize documentation and verify compliance with FTA certification process.

Skills

Leadership

Quality management

Communication

Problem solving

ISO standards

Education

Bachelor’s degree in Civil Engineering / Construction Management

Job description

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

Role description

Arcadis is seeking a highly skilled and motivated Quality Manager to support one of the most iconic and consequential infrastructure initiatives in the United States — the Gateway Hudson Tunnel Project (HTP). In this role, you will be responsible for reviewing the construction work plans and regular reporting on compliance and environmental permitting requirements.

We are working as the Delivery Partner along with team members and selected by the Gateway Development Commission to deliver this transformative project. The HTP is a critical component of the broader Gateway Program — one of the most ambitious and impactful transportation initiatives in the nation — and is designed to strengthen mobility, enhance resiliency, and ensure the long-term reliability of the Northeast Corridor.

The project encompasses the construction of a new, two-track rail tunnel beneath the Hudson River, along with the full rehabilitation of the existing 113-year-old North River Tunnel. This vital infrastructure supports more than 200,000 daily passengers via Amtrak and NJ TRANSIT and serves as a backbone for economic activity and connectivity between New York and New Jersey.

This is more than just a job — it’s a once-in-a-generation opportunity to contribute to a nationally significant infrastructure program that will reshape rail transportation, drive sustainable economic growth, and improve regional accessibility for millions. As part of this high-performing, multidisciplinary team, you will help deliver excellence on one of the most technically complex and high-profile projects in the world.

If you're seeking to make a meaningful, lasting impact — while advancing your career alongside some of the best minds in the industry — this is your moment.

Role accountabilities

• Prepare and implement a quality plan: develop a comprehensive quality plan that aligns with the client’s requirements and complies with the Federal Transit Administration (FTA) regulations.
• Review contractor’s quality plan: evaluate the quality plan submitted by the contractor and recommend its acceptance to the client.
• Review contractor’s testing and inspection plan: assess the contractor’s proposed testing and inspection plan to ensure its adequacy in verifying the quality of the construction work.
• Monitor contractor’s work: inspect and monitor the contractor’s work to ensure compliance with contractual requirements, manufacturer recommendations, industry standards, proper sequencing of operations, and approved submittals.
• Coordinate and monitor testing and inspection: oversee the implementation of the contractor’s approved testing and inspection plan.
• Audit contractor’s quality plan implementation: conduct audits to verify that the contractor is following the approved quality plan effectively.
• Organize documentation and verification: lead the organization of documentation related to the construction work and verify that the constructed facilities comply with the FTA Safety and Security certification process.

Required Qualifications

• Bachelor’s degree in Civil Engineering, Construction Management, or a related field.
• Minimum of 10 years of experience in managing quality management systems for large public transportation projects, especially in the rail/rapid transit/tunnel construction sector.
• Possess advanced certifications (CQM/CQE) and training from reputable bodies such as the American Society of Quality or equivalent organizations.
• Familiarity and experience with the FTA Safety and Security certification program during the closeout phase of FTA‑funded transportation projects.

Key Skills and Abilities

• Excellent communication, leadership, and problem‑solving skills.
• Knowledge of quality management systems, ISO standards, and documentation tools.
• Ensure compliance with industry regulations, safety standards, and project specifications related to tunnel construction.
• Provide training, guidance, and support to project teams on quality assurance best practices.
• Prepare quality reports, documentation, and performance indicators to track quality metrics and communicate findings to stakeholders.

Benefits

Arcadis offers benefits for full‑time and part‑time positions. These benefits include medical, dental, and vision, EAP, 401(k), STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program, and optional benefits including wellbeing benefits, adoption assistance, and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. The salary range for this position is $110,000 - $170,000. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location.

Commitment to Equality, Diversity, Inclusion & Belonging

We are an equal opportunity employer dedicated to a policy of non‑discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, veteran status, or any other basis prohibited by law.

Join Arcadis. Create a Legacy.