Quality Manager-Data Center

CBRE, Inc.; New Albany (OH); On-site; USD 85,000 - 110,000; Full time

Job summary

CBRE, Inc. seeks a Construction Quality Manager to oversee site‑level QA/QC across multiple construction projects.

You will lead the Quality Management System, ensure compliance with codes and client requirements, and drive continuous improvement with project teams. The role requires strong leadership, coordination with engineers, contractors, and clients, and hands‑on oversight of inspections, testing, documentation, and corrective actions.

Qualifications

• Experience implementing and maintaining a Quality Management System (QMS) for construction projects.
• Knowledge of ISO 9001, ASTM, ACI standards and local building codes.
• Proven leadership and ability to train and mentor quality staff.
• Strong collaboration with project managers, engineers, contractors and clients.

Responsibilities

• Oversee QA/QC at site level across multiple projects and maintain QMS.
• Manage inspections, testing, audits, and corrective actions.
• Lead quality improvement initiatives with program stakeholders.
• Develop and train quality professionals within project staffing networks.
• Prepare quality performance reports for senior management and clients.
• Ensure documentation complies with regulatory and contractual requirements.

Skills

Quality management

QA/QC

Compliance

Leadership

Education

Bachelor's degree in Engineering or Construction Management

Job description

About the Role

We are looking for a Construction Quality Manager (QM) who will support our project management and leadership teams by providing managerial oversight of the site-level quality assurance and control processes for one or multiple construction projects.The QM ensures that all project activities meet the highest standards of quality, compliance, and safety, while driving continuous improvement in construction practices. The QM applies strong leadership, technical expertise, and routinely collaborates with cross-functional teams to achieve project excellence across all designated locations.QM exhibits a proven ability to drive business results with their installation process control and improvement insights. They must be comfortable working with a wide range of stakeholders and functional teams. The right candidate will have a passion for discovering improvement opportunities and implementing solutions by working with stakeholders to continuously improve business outcomes.

What You’ll Do

• Manage implementation, monitoring, and maintenance of the Quality Management System and procedures, including:
• Quality Control inspections and reporting.
• Process audits and evaluations of effectiveness and efficiency.
• Quality improvement projects initiated to achieve optimal project efficacy and process efficiency.
• Monitor and manage quality issue processes to ensure timely and accurate reporting and remediation procedures.
• Activate and lead improvement initiatives with Program Manager approval.
• Develop and train quality professionals included in each of the projects’ staffing networks.

Quality Management Leadership:

• Contribute to development, implementation, and management of the comprehensive Quality Management System (QMS) for construction projects.
• Manage implementation of quality objectives, policies, and procedures to align with organizational goals and client requirements.
• Ensure consistent adherence to quality standards across all project phases, from planning to completion.
• Inspection and Testing Oversight:
• Oversee and coordinate all procedures pertaining to site inspections, testing, and audits to verify compliance with project specifications, codes, and regulations.
• Monitor the quality of materials, workmanship, and processes to identify and address potential issues proactively.
• Establish and enforce corrective action plans for non-conformance and monitor their effectiveness.
• Documentation and Reporting:
• Manage procedures that keep accurate and up-to-date records of quality inspections, test results, non-conformance reports, and project documentation.
• Prepare and deliver regular quality performance reports to project stakeholders and senior management.
• Ensure all project documentation complies with regulatory and contractual requirements.
• Compliance and Standards Management:
• Ensure that construction activities adhere to industry standards, regulatory requirements, and client specifications (e.g., ISO 9001, ASTM, ACI, and local building codes).
• Stay updated on changes in codes, regulations, and industry best practices and integrate them into project processes.
• Team Leadership and Collaboration:
• Lead and mentor quality control teams, providing training and support to ensure consistent application of quality processes.
• Collaborate with project managers, engineers, contractors, and clients to address quality concerns and manage resolution of issues efficiently.
• Promote a culture of quality awareness and accountability among all project stakeholders.
• Continuous Improvement:
• Identify opportunities to improve construction processes, reduce defects, enhance overall project quality, and coordinate implementation of CI initiatives across multiple projects.
• Implement best practices and innovative solutions to drive continuous improvement in quality management, achieving continuity across all assigned projects.
• Risk Management:
• Conduct risk assessments to identify potential project quality-related issues and develop mitigation strategies.
• Monitor project progress to ensure timely resolution of quality risks and challenges.
• Training and Support:
• Assist in on-site training of quality and field staff on implementation and maintenance of quality standards, inspection techniques, and proper documentation processes.