Quality Manager

Park-Ohio Holdings Corp.; Winston-Salem (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Park-Ohio Holdings Corp. is seeking a Quality Assurance Manager to lead the quality management system and drive continuous improvement across the organization.

You will ensure compliance with AS9120, ISO 9001 and multiple industry standards, partner with procurement, suppliers, and customers, and oversee audits, training, and documentation. The role emphasizes data-driven decision making, cross-functional leadership, and maintaining product integrity and service excellence in a regulated

Qualifications

• Auditing & Controls: Advanced level in auditing and quality controls.
• Customer Relationship Management: Intermediate communication with customers.
• Quality Management: Advanced knowledge of quality systems and standards.
• Team Player: Works well as a member of a group.
• Functional Expert: Thought leader on a subject.
• Enthusiastic: Shows intense and eager enjoyment and interest.
• Leader: Inspires teammates to follow them.
• Detail Oriented: Attends to details to complete tasks accurately.
• Self-Starter: Proactively initiates improvements.
• Ability to Make an Impact: Contributes to project success.
• Goal Completion: Driven to finish tasks.

Responsibilities

• Lead quality improvement initiatives across the organization.
• Develop and deliver quality training programs.
• Manage supplier quality requirements and audits.
• Serve as liaison with customers, suppliers and auditors on quality matters.
• Direct product inspection, testing, validation and disposition activities.
• Maintain quality documentation and control systems.
• Collect and analyze quality data and report findings.
• Support regulatory compliance and CAPA programs.

Skills

Auditing & Controls

Customer Relationship Management

Quality Management

Team Player

Functional Expert

Enthusiastic

Leader

Detail Oriented

Self-Starter

Ability to Make an Impact

Goal Completion

Job description

The Quality Assurance Manager is responsible for leading and maintaining a comprehensive quality management system that ensures compliance with customer requirements, industry standards, and regulatory obligations. This role provides strategic and operational leadership for quality initiatives across the organization, driving continuous improvement, fostering a culture of quality, and ensuring that products, processes, and services consistently meet established performance expectations.

The position oversees the development, implementation, and maintenance of quality policies, procedures, and compliance programs aligned with AS9120, ISO 9001, and applicable industry standards, including AN, MS, NASM, MIL, ANSI/ASME, ASTM, SAE, IFI, DIN, and ISO specifications. Working closely with cross-functional teams, suppliers, customers, and regulatory auditors, the Quality Assurance Manager establishes quality objectives, monitors performance metrics, and ensures effective corrective and preventive actions are implemented.

Key responsibilities include leading quality improvement initiatives, developing and delivering quality-related training programs, managing supplier quality requirements, and partnering with purchasing and sourcing teams to ensure external vendors meet company and customer expectations. The role serves as the primary liaison between customers, suppliers, and auditors on quality matters, promoting effective communication and resolution of compliance concerns.

The Quality Assurance Manager directs product inspection, testing, validation, and disposition activities while ensuring that quality methods, testing procedures, and regulatory requirements are properly understood and consistently applied throughout the organization. This position also evaluates product conformance, oversees internal and external approvals required, and supervises technical quality personnel to maintain high standards of product integrity and service excellence.

Additionally, the role is responsible for maintaining quality documentation and control systems, collecting and analyzing operational and quality performance data, preparing technical and management reports, and developing customer-facing documentation related to quality and regulatory requirements. Through data-driven decision-making, effective leadership, and strong business acumen, the Quality Assurance Manager supports organizational objectives, operational efficiency, customer satisfaction, and overall business profitability.

Preferred

• Novice
• Advanced
• Intermediate

Auditing & Controls

Advanced

Customer Relationship Management

Intermediate

Quality Management

Advanced

Behaviors

Team Player

: Works well as a member of a group

Functional Expert

: Considered a thought leader on a subject

Enthusiastic

: Shows intense and eager enjoyment and interest

Leader

: Inspires teammates to follow them

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Peer Recognition

: Inspired to perform well by the praise of coworkers

Goal Completion

: Inspired to perform well by the completion of tasks

Self-Starter

: Inspired to perform without outside help

Ability to Make an Impact

: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.