Quality Manager

Boyd Thermal Solutions Inc.; United States; On-site; USD 140,000 - 150,000; Full time

Job summary

Boyd Thermal by Eaton seeks a Quality Manager for its Woburn, MA site to lead quality assurance, quality control, and compliance with aerospace and defense standards. You will drive continuous improvement, manage audits, and collaborate with cross-functional teams to ensure product reliability and customer satisfaction.

The role requires 8+ years in quality management, AS9100 experience, and a strong background in precision manufacturing.

Qualifications

• Bachelor’s degree in mechanical engineering, manufacturing engineering, quality engineering, or a related technical field.
• 8+ years of progressive experience in quality management.
• 4+ years of experience with AS9100 certification and audits.
• Experience managing quality systems in precision manufacturing environments.
• Experience with root cause analysis and corrective/preventive action (CAPA) processes.
• Experience with quality management software and Microsoft Office Suite.

Responsibilities

• Quality System Management: Lead and maintain the site’s QMS in compliance with AS9100 and ISO 9001.
• Product Quality Assurance: Oversee incoming, in-process, and final inspection activities.
• Compliance and Auditing: Manage internal, customer, and regulatory audits; ensure timely closure of findings.
• Supplier Quality: Develop and manage supplier quality program and corrective actions.
• Continuous Improvement & RCA: Lead problem-solving using 8D, 5-Why, Fishbone, PFMEA.
• Cross-Functional Collaboration: Partner with Process Engineering, Production, and Engineering for NPI quality integration.
• Training and Development: Deliver quality training and mentor the Quality team.
• Safety and Regulatory Compliance: Support EHS initiatives and stay current with standards.

Skills

Quality management

Leadership

Audits

Problem solving

Communication

Education

Bachelor’s degree in mechanical/quality engineering

Master's degree (preferred)

Tools

QMS software

Microsoft Office

Job description

Job Description Boyd Thermal by Eaton is currently seeking a Quality Manager for our Woburn, MA facility. Eaton is a global leader in intelligent power management, serving customers in more than 160 countries. Following our recent acquisition of Boyd Corporation’s aerospace and defense business, we are strengthening our expertise in high-performance thermal management solutions. The Woburn facility specializes in the design and manufacturing of Aluminum Vacuum Brazed Heat Exchangers and Cold Plates for critical aerospace and defense applications. We are seeking an experienced Quality Manager to lead quality assurance and compliance efforts, ensuring the highest standards of product reliability and customer satisfaction.

Position Summary The Quality Manager will oversee all quality-related activities at the Woburn site, including quality assurance, quality control, compliance with aerospace and defense standards, and continuous improvement initiatives. This role works closely with the Process Engineering Manager, Production, and cross-functional teams to maintain and elevate product quality while supporting operational excellence in a highly regulated environment.

Key Responsibilities

• Quality System Management: Lead and maintain the site’s Quality Management System (QMS) in compliance with AS9100, ISO 9001, and other relevant aerospace/defense standards. Ensure effective implementation of quality policies, procedures, and documentation.
• Product Quality Assurance: Oversee incoming, in-process, and final inspection activities for Aluminum Vacuum Brazed Heat Exchangers and Cold Plates. Implement robust quality control plans, including statistical process control (SPC), first article inspection (FAI), and non-conformance management.
• Compliance and Auditing: Manage internal, customer, and regulatory audits; ensure timely closure of findings. Maintain compliance with ITAR, EAR, and other export control requirements. Serve as the primary point of contact for customer quality concerns and audits.
• Supplier Quality: Develop and manage the supplier quality program, including supplier evaluations, audits, and performance monitoring. Drive corrective actions with suppliers to resolve quality issues.
• Continuous Improvement & Root Cause Analysis: Lead problem-solving efforts using tools such as 8D, 5-Why, Fishbone, and PFMEA. Collaborate with the Process Engineering and Maintenance teams to identify and eliminate root causes of quality issues. Track and improve key quality metrics (e.g., scrap rate, first-pass yield, customer returns, PPM).
• Cross-Functional Collaboration: Partner closely with Process Engineering, Production, and Engineering teams during New Product Introduction (NPI) to ensure quality requirements are integrated from the design phase. Provide quality support for production issue resolution and process validation.
• Training and Development: Develop and deliver quality training programs for employees at all levels. Mentor and lead the Quality team to build technical expertise and a strong quality culture.
• Safety and Regulatory Compliance: Support the site’s Environmental, Health & Safety (EHS) initiatives, ensuring quality activities align with overall workplace safety. Stay current with evolving industry standards and regulations.

Basic Required Qualifications

• Bachelor’s degree in mechanical engineering, manufacturing engineering, quality engineering, or a related technical field.
• A minimum of 8+ years of progressive experience in quality management.
• A minimum of four (4) years of experience with AS9100 certification and audits.
• Experience managing quality systems in precision manufacturing environments.
• Experience with root cause analysis and corrective/preventive action (CAPA) processes.
• Experience and proficiency with quality management software and Microsoft Office Suite.
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.

Preferred Qualifications

• Master's Degree
• Experience in an environment with aluminum brazing, machining, or thermal management products.

Skills & Competencies

• Strong knowledge of quality tools and methodologies (APQP, PPAP, SPC, FMEA, etc.).
• Excellent leadership, communication, and interpersonal skills.
• Ability to thrive in a fast-paced, regulated environment and manage multiple priorities.

What We Offer

• competitive compensation, comprehensive benefits, and significant opportunities for career growth within a global, innovation-driven organization.

Compensation $140,00-$150,000 plus bonus eligible

All Job Posting Locations Woburn Remote Type On-Site

Boyd Corp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Boyd is the trusted global innovator of sustainable solutions that make our customers’ products better, safer, faster, and more reliable. As a leader in the industry we focus on our people, customers, technology, innovation, materials, and market needs of today and performance requirements of the future. We are always looking for ambitious minds to help us deliver advanced technology to our customers. Together we solve the challenges of today and empower solutions of tomorrow. Boyd is the world’s leading innovator in sustainable engineered material that make our customers’ products better, safer, faster, and more reliable. We develop and combine technologies to solve ambitious performance targets in our customers’ most critical applications. By implementing technologies and material science in novel ways to seal, protect, cool, and interface, Boyd has continually redefined the possible and championed customer success for over 90 years.