Quality Manager

Dometic; Town of Florida (NY); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

Employee Assistance Program (EAP)

Disability insurance (STD/LTD)

401(k) with company match

Paid time off (PTO)

Holidays + floating holidays

Maternity/Paternity leave

Tuition assistance

Employee discounts

Job summary

Dometic in Florida is seeking a Quality Manager to lead quality and continuous improvement for the Stuart/Port St Lucie team. You will ensure the quality management system meets customer requirements and drive process excellence across engineering, manufacturing and purchasing.

You will coach staff, conduct internal audits, monitor supplier quality, and liaise with customers for corrective actions. A technical engineering degree and ISO 9001 experience are essential.

Qualifications

• Engineering degree required with focus in mechanical, electrical, industrial, or manufacturing disciplines.
• Minimum 5 years in engineering/manufacturing with 3+ years supervisory experience.
• Experience in ISO 9001 quality management environment.
• Quality/engineering certifications desirable.
• Proficient in MS Office and data analysis tools.
• Knowledge of APQP, PPAP, FMEA, Six Sigma and Lean Manufacturing.

Responsibilities

• Promote quality achievement and performance improvement across the organization.
• Lead problem solving in scrap, process capability, warranty, etc.
• Develop and measure quality goals aligned to the strategic plan.
• Establish and implement metrics for monitoring system effectiveness.
• Assess product specifications and customer requirements.
• Ensure compliance with national and international standards.
• Collaborate with engineering, manufacturing and purchasing to define quality procedures.
• Lead supplier quality performance criteria and monitor suppliers.
• Supervise internal audits and continual improvement.
• Coach technical staff in tests and lab procedures.
• Communicate with customers' auditors and ensure corrective actions.
• Write reports predicting trends affecting quality improvements.
• Identify training needs related to quality.
• Consider environmental, health and safety standards.

Education

Engineering Degree (Mechanical / Electrical / Industrial / Manufacturing)

Tools

MS Office

ISO 9001

APQP/PPAP

Six Sigma

Job description

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications.

Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years and we are always striving for new ways to make boating easier, safer, and more enjoyable.

We are on a journey of continuous growth – now looking for our next star – a passionate Quality Manager. This position reports to the General Manager and will work in Stuart/Port St Lucie, Florida.

About The Position

As Quality Manager of the Stuart/Port St Lucie team, you will be involved in championing, supporting and leading quality and continuous improvement initiatives. Responsible for ensuring that all managers, process owners and supervisors develop and maintain their part of the quality management system. Ensure that customer requirements and expectations have been accurately identified and that the organization is meeting or exceeding customer expectations.

Your Main Responsibilities

• Promote quality achievement and performance improvement across the organization.
• Lead and organize formal/informal problem solving in areas of scrap, process capability warranty, etc.
• Develop and measure quality goals and targets in the organization’s strategic plan.
• Establishes and implements metrics (process capability, control charts, measurement quality) for monitoring system effectiveness and to enable managers to make sound product quality decisions.
• Assess product specifications and customer requirements.
• Ensure compliance with national and international standards.
• Partner with engineering, manufacturing and purchasing to formulate and agree on comprehensive quality procedures. Liaise with other managers and staff, particularly in areas such as design, production and purchasing.
• Work closely with purchasing employees to establish supplier quality performance criteria and monitor supplier performance.
• Assess suppliers' product specifications and quality plans.
• Define processes and procedures in conjunction with operating employees.
• Supervise internal auditing and continual improvement to product or services.
• Work methodically to establish a clearly defined quality management system.
• Lead and coach technical employees in carrying out tests/checks, in a laboratory environment. Ensure tests and procedures are properly understood, carried out, evaluated and that product modifications are investigated if necessary.
• Act as key contact with customers' auditors and being responsible for ensuring the execution of corrective actions and ongoing compliance with customers' specifications.
• Write technical and management system reports that predict trends that will affect improvement of quality.
• Pinpoint relevant quality-related training needs.
• Consider application of environmental and health and safety standards.
• Complete additional job duties and assignments.

What do we offer?

You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous – which gives you great possibilities to evolve with the company.

• Medical/Dental/Vision Insurance
• Employee Assistance Program (EAP)
• Disability insurance (STD/LTD)
• 401 (k) with company match
• PTO
• Company defined holidays and two floating holidays for you to use as you choose
• Paid maternity/paternity leave
• Tuition assistance
• Membership reimbursement (wholesale club and gym)
• Employee discounts on our incredible products
• Opportunities to make an impact

A suitable background would be a solid experience within Quality Assurance and manufacturing as well as the following qualifications and experiences:

• Engineering Degree with a focus in Mechanical, Electrical, Industrial or Manufacturing disciplines; related Technology diplomas/certificates.
• Five (5) years minimum related experience in an engineering or manufacturing environment, with a minimum three (3) years supervisory experience
• Experience leading or working within an ISO 9001 Quality Management environment.
• Quality Management or Quality Engineering certifications are desirable.
• Strong proficiency with MS Office programs including: Word, Excel, Access, Outlook and PowerPoint; and, the ability to learn other applications quickly.
• Working knowledge of APQP, PPAP, FMEA, Six Sigma and Lean Manufacturing.

To be successful in this role, we believe that you possess the following skills, competencies & characteristics:

• Strong problem solving, statistical analysis and decision-making abilities.
• Well-developed organizational skills with the ability to manage a variety of tasks.
• Excellent verbal and written communication skills in English.
• Ability to work well independently and as part of a strong team.

Dometic's Core Values

To thrive and succeed in this role, you understand the importance of our core values – Together We build our future, We play to win, We embrace change and We walk the talk; these values reflect the heart and soul of Dometic and they define what it takes to work here and how we do things.

Dometic is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!

Dometic is proud to be an equal opportunity employer. Dometic evaluates qualified applicants without regard to race, color, religion, age, gender, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.