Quality Manager

Amcor; Shelbyville (KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental and vision plans

Flexible time off

Company holidays

Wellbeing program & EAP

Health Savings Account/FSA

Life insurance & disability

Parental leave

Retirement savings with company match

Tuition reimbursement

Discretionary annual bonus

Job summary

Amcor is seeking a Plant Quality Manager to lead the site quality and food safety programs. You will drive reductions in quality variation using SPC, manage the Quality Management System, and partner with the EHS Manager to ensure a safe workplace.

You will oversee audits, document control, training, and customer interactions while building a CI culture within the plant leadership team. Strong QA/QC and operations background required.

Qualifications

• Requires a Bachelor’s degree in Engineering or another technical field.
• ASQ CMQ/QE or ASQ CQE certification preferred.
• Minimum of five (5) years of manufacturing industry experience in QA/QC and Operations/Production.
• 2-3 years of leadership/supervisory experience.
• Lean Six Sigma Green Belt certification required or willingness to obtain.
• Demonstrated project management experience.
• Thorough understanding of QA and problem-solving tools such as DOE, Pareto charts and Histograms; proficient with Excel, PowerPoint, Word & Outlook; Minitab and ERP experience a plus.

Responsibilities

• Act as a safety leader and prioritize safety in all duties.
• Lead/participate with EHS to uphold safe working environment policies.
• Provide hands-on management of Quality Management System elements.
• Oversee quality action plans, customer complaints, internal holds, audits, document control and test equipment.
• Ensure training for quality management system elements is conducted.
• Align plant systems to corporate standards via reviews and audits.
• Generate scorecards/reports for VOC, CARs, SCARs, COAs and SPC reporting.
• Ensure food safety and quality systems meet customer specs and regulatory requirements (ISO, GMP, FDA, etc.).
• Conduct advanced statistical analysis for process and product quality; manage customer interactions on quality matters.
• Identify and promote customer requirements; train Quality Team and lab staff; lead CI initiatives.
• Establish CI culture and participate in plant leadership discussions.
• Be an active member of the plant leadership team.

Skills

Leadership

Problem solving

Communication

Team collaboration

Lean Six Sigma

Project management

Excel/Office tools

Education

Bachelor's degree in Engineering or Technical field

ASQ CMQ/QE or ASQ CQE certification (preferred)

Tools

Minitab

ERP systems

Excel

PowerPoint

Word

Outlook

Job description

Plant Quality Manager

The Plant Quality Manager is the quality advocate for the plant, providing leadership for the quality and food safety systems and programs. The Plant Quality Manager also assures the ongoing reduction of quality attribute variation using Statistical Process Control (SPC) methodology to improve the acceptance of our products by our customers.

Works in conjunction with the EHS Manager to establish and maintain all policies and programs to assure a safe working environment. Provides hands‑on management of the elements of the Quality Management System, including quality action plans, customer complaints and internal holds, standard work, audit processes, document control, test methods, and quality test equipment. Ensures training is conducted for quality management system elements. Ensures plant systems are tied into corporate standards via reviews and audits. Generates scorecards and reports for all aspects of plant quality, including VOC, CARs, SCARs, COAs, SPC reporting, losses, internal and third‑party & customer audits. Ensures that food safety and quality systems satisfy and meet at all times all customer specifications, internal and regulatory requirements (ISO, GMP, FDA, Food Safety, Medical, Pharma etc.) applicable to industry.

Conducts advanced statistical analysis and process capabilities for process and product quality, independently manages customer interactions as it relates to product or service quality, identifies, defines and promotes awareness of customer requirements for the plant, manages and trains the activities of the Quality Team including the lab/quality technicians, actively participates and leads teams in support of continuous improvement initiatives and establishes a CI culture, and is an active member of the plant leadership team.

What You Get to Do

• Act as a safety leader and puts safety first in all responsibilities.
• Works in conjunction with the EHS Manager to establish and maintain all policies and programs to assure a safe working environment.
• Provide hands‑on management of the elements of the Quality Management System.
• These include quality action plans, customer complaints and internal holds, standard work, audit processes, document control, test methods, and quality test equipment.
• Ensure training is conducted for quality management system elements.
• Ensure plant systems are tied into corporate standards via reviews and audits.
• Generate scorecards and reports for all aspects of plant quality, not limited to and including VOC, CARs, SCARs, COAs, SPC reporting, losses, internal, and third‑party & customer audits.
• Ensure that food safety and quality systems satisfy and meet at all times all customer specifications, internal and regulatory requirements (ISO, GMP, FDA, Food Safety, Medical, Pharma etc.) applicable to industry.
• Conducts advanced statistical analysis and process capabilities for process and product quality.
• Independently manages customer interactions as it relates to product or service quality.
• Identify, define and promote awareness of customer requirements for the plant.
• Manages and trains the activities of the Quality Team including the lab/quality technicians.
• Actively participates and leads teams in support of continuous improvement initiatives and establish a CI culture.
• Establish a culture of continuous improvement in Quality.
• Active member of the plant leadership team.

What We Value

• Technical Knowledge
• Must have effective communication skills to execute quality programs and communicate with employees at all levels of the plant.
• Exceptional problem solving and analytical skills with the ability to make quick and appropriate decisions.
• Collaboration and Influencing
• Strong Customer Service Focus
• Strong Team Leadership with ability to manage, coach, and develop people, talent and skills.
• Demonstrate Energy, Empowerment and Execution.
• Lives Amcor Core Values and leads by example.

What We Want From You

• Requires a Bachelor\u2019s degree in Engineering or other Technical field.
• ASQ CMQ/QE or ASQ CQE certification preferred.
• Minimum of five (5) years of manufacturing industry experience to include positions in both quality QA/QC and Operations/Production.
• 2-3 years of demonstrated achievement in a Leadership /Supervisory position.
• Lean Six Sigma Green Belt Certification or willingness to obtain such certification is required.
• Demonstrated project management experience.
• Must have a thorough understanding of common Quality and Problem Solving tools such as Statistical Analysis, DOE, Pareto charts and Histograms.
• Strong proficiency in PC-based tools including Excel, PowerPoint, Word and Outlook required.
• Minitab and previous ERP experience a plus.

Benefits

• Medical, dental and vision plans.
• Flexible time off, starting at 80 hours paid time per year for full-time salaried employees.
• Company-paid holidays starting at 8 days per year and may vary by location.
• Wellbeing program & Employee Assistance Program.
• Health Savings Account/Flexible Spending Account.
• Life insurance, AD&D, short-term & long-term disability, and voluntary benefits.
• Paid Parental Leave.
• Retirement Savings Plan with company match.
• Tuition Reimbursement (dependent upon approval).
• Discretionary annual bonus program (initial eligibility dependent upon hire date).

About Amcor

Amcor is the global leader in developing and producing responsible consumer packaging and dispensing solutions across a variety of materials for nutrition, health, beauty and wellness categories. Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers. Supported by a commitment to safety, over 75,000 people generate $23 billion in annualized sales from operations that span over 400 locations in more than 40 countries. NYSE: AMCR; ASX: AMC www.amcor.com|LinkedIn|YouTube

Equal Opportunity Employer

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster.

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