Quality Manager

Petersen Precision Engineering, LLC; San Jose (CA); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Profit Sharing

Health Insurance

401(k) Matching

Paid time off

Job summary

Petersen Precision Engineering, LLC is seeking an experienced Quality Assurance Manager to lead quality operations and the QMS in compliance with AS9100/ISO9001 standards. You will manage the QA team, collaborate with purchasing, production, and operations, and act as the primary liaison for customer quality and specification compliance.

The role focuses on continuous improvement, corrective and preventive actions, calibration management, and robust documentation.

Qualifications

• Experience in a quality management role within a manufacturing environment.
• Experience supervising QA personnel (QA Engineers and Supervisors).
• Familiarity with ISO 9001 and AS9100; calibration systems; blueprint reading; root-cause problem-solving methodologies.
• Strong communication skills for cross-functional collaboration and customer relationships.
• Minimum 8 years of experience in quality engineering or related field.
• Minimum 3 years direct people management experience.

Responsibilities

• Own, maintain, and improve the Quality Management System (QMS).
• Define and establish quality-related standard operating procedures with staff.
• Maintain documentation systems and quality databases tracking rejections and calibration data.
• Manage calibration system for inspection tools, gauges, and fixtures.
• Act as the key customer contact for product conformance and metrology issues.
• Lead corrective/preventive actions and ensure supplier flow-downs meet requirements.
• Support qualification of new suppliers and establish quality requirements with external suppliers.
• Create and implement quality control plans for production products and processes.
• Lead root-cause investigations and resolve quality issues across processes.
• Mentor and develop QA staff and provide growth opportunities.

Skills

Quality leadership

QA management

ISO 9001 / AS9100

Root-cause analysis

Communication skills

Tools

CMM training

Vision system training

Job description

We are seeking an experienced and detail-oriented Quality Assurance Manager to lead our quality operations, oversee the Quality Management System (QMS) in compliance with AS9100/ISO9001 standards. Lead and drive a culture of continuous improvement. In this leadership role, you will manage the QA team of engineer(s) and inspectors, collaborate closely with purchasing, production, and operations, and serve as the primary liaison for customer quality and specification compliance. A Quality Manager is both customer and supplier facing for all quality related issues and responsible for managing and communicating corrective and preventative action activities within the organization.

Key Responsibilities

Quality Management & Systems

• Own, maintain, and continuously improve the Quality Management System (QMS).
• Define and establish quality-related standard operating procedures in conjunction with operating staff.
• Maintain strict quality controls, documentation systems, and comprehensive quality databases tracking internal and customer rejections.
• Manage and maintain a robust calibration system for all inspection tools, gauges, and fixtures.

Customer Relations & Compliance

• Act as the key point of contact for customers regarding product conformance, metrology and part specification related issues.
• Take full responsibility for ensuring the execution of corrective actions and maintaining ongoing compliance with customer specifications.
• Assess and define customer flow downs as they apply to supplier and assure purchasing specifications reflect those requirements.
• Support qualification of new suppliers to include in the approved supplier status.
• Work closely with the purchasing team to establish rigorous quality requirements and standards for external suppliers.

Production & Process Improvement

• Manage and maintain quality instruction on both work masters and quality instructions for all production released products for every quality inspection sequence.
• Create and implement quality control plans for production products and processes.
• Lead and participate in root-cause investigations relating to quality and process failures and non-conformances.
• Liaise with other managers and staff to resolve ongoing process quality issues and identify relevant quality-related training needs.
• Supervise, mentor, and guide the QA team, Supervisor and QA Engineer.
• Develop and maintain key skills within the quality staff including CMMand vision system training, GD&T, statistical process control and data analysis, visual inspection, etc…
• Provide growth and training opportunities for quality staff.

Qualifications & Requirements

• Experience: Proven experience in a quality management role within a manufacturing or production environment.
• Leadership: Experience in supervising quality assurance personnel (such as QA Engineers and Supervisors).
• Technical Knowledge: Deep familiarity with Quality Standards ISO 9001 and /or AS9100, calibration systems, blueprint/drawing reading, and root-cause problem-solving methodologies.
• Communication Skills: Strong interpersonal and communication skills for effective cross-functional collaboration and customer relationship management.
• Minimum 8 years of experience in quality engineering or related field
• Minimum 3 years direct people management experience.

Pay Range

$110,000.00 - $130,000.00 per year

Benefits

• Profit Sharing
• Health Insurance
• 401(k) Matching
• Paid time off