Quality Manager

TEEMA; Richmond (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

TEEMA seeks an experienced Quality Manager in Richmond, VA to lead QA initiatives across a manufacturing environment. You will champion ISO 9001, drive QMS compliance, and oversee corrective actions, audits, and supplier quality programs.

Strong communication and leadership are essential to partner with groups and auditors. The role requires a Bachelor’s degree in a related field and 7+ years of QA leadership, with experience in process improvement, metrics, and cross-functional collaboration.

Qualifications

• Bachelor’s degree in a related field; IE/ME/Manufacturing preferred.
• 7+ years of QA leadership in a manufacturing environment.
• In-depth ISO 9001 knowledge; other standards a plus.
• Strong root-cause/problem-solving (8D/9S).
• Excellent verbal and written communication across all levels.

Responsibilities

• Establish and support ISO certification for local operations and assist group certifications.
• Support adherence to ISO 9001 document control and QMS compliance.
• Implement and monitor QMS compliance per Group policies and regulatory standards.
• Approve departmental procedures and manage corrective actions, NCRs, audits.
• Lead supplier quality programs, PPAPs, and performance management with Group functions.
• Collaborate on training for facility procedures, work instructions, and QSE requirements.
• Plan, coordinate and facilitate internal, third-party, and supplier audits.
• Lead quarterly quality review meetings and KPI reporting to the Group.
• Oversee QA lab activities and participate in trials and R&D projects.

Skills

QA leadership

ISO 9001

Root-cause analysis

Communication

Audit management

Project management

Education

Bachelor’s degree in a related field

Tools

Minitab

Microsoft Word

Microsoft Teams

Outlook

Job description

Job Title: Quality Manager Job ID: 89652 Location: Richmond, Virginia

What you will be doing:

• Establishment and support of local ISO certification / support of group ISO certification
• Support adherence to ISO 9001 requirements for document control
• Implementation and monitoring of QMS compliance following Group policies
• Support adherence to all regulatory and certification standards
• Understand, comply with, and improve established company policies and procedures
• Implementation of quantitative data analysis related to quality
• Approval of departmental procedures
• Manage Corrective Action, NCR, process improvement, and auditing project implementation
• Implement and maintain customer complaint and warranty case management following Group policies and procedures, and support problem-solving systems
• Develop a robust Supplier Quality program through regular audits, PPAP utilization, and performance management in coordination with Group functions
• Collaborate with Supervisors and Managers on development and training for facility procedures, work instructions, and Quality & HSE requirements
• Manage the calibration program for Manufacturing and Quality Lab Measuring and Test Equipment
• Audit planning, coordination, and facilitation of all internal, third-party, and supplier audits
• Lead quarterly Quality review meetings
• Support all Quality-related KPI tracking and reporting to the Group
• Oversight of QA lab activities
• Support Trials and Research & Development projects
• Some travel required (Canada and potentially overseas)

What you must have:

• Bachelor’s degree in a related field required; Industrial Engineering, Mechanical Engineering, or Manufacturing Technology preferred
• 7+ years of QA leadership experience in a manufacturing environment required
• In-depth understanding of ISO 9001; knowledge of other management system standards is an advantage
• Strong root-cause analysis and problem-solving experience (e.g., 8D/9S)
• Excellent verbal and written communication skills across all levels of the organization, with customers, suppliers, and external agencies
• Strong presentation skills – able to clearly demonstrate concepts, findings, and recommendations to management, customers, and auditors
• Strong computer skills: Excel, Minitab, Word, OneNote, Teams, Outlook
• ASQ, Six Sigma, Lean Manufacturing, or Lead Auditor Training certifications a plus; working knowledge of these methodologies required
• Team leadership or management experience required
• Excellent organizational and time management skills; able to multitask and meet deadlines
• Works independently, takes initiative, and motivates others
• Reacts well under pressure, follows through on commitments, and delivers results in a complex, changing environment