Quality Manager

Rehrig Pacific; Pleasant Prairie (WI); On-site; USD 95,000 - 125,000; Full time

Job summary

Rehrig Pacific in Wisconsin is seeking a Quality Manager to oversee the plant's quality system and performance, ensuring customer requirements are consistently delivered. You will lead a team of quality technicians, communicate requirements, and drive training and compliance.

You will partner with cross‑functional teams to reduce process variation, apply SPC/DOE methods, manage certifications, and deliver on-time quality reports.

Qualifications

• Bachelors degree in science or engineering preferred but not required.
• 5+ years in Quality Management/Control, ideally in plastic injection molding.
• Direct experience in Plastic Injection Molding and leading 6-10 quality techs.

Responsibilities

• Oversee and continuously improve the plant's quality system and performance.
• Communicate quality requirements and verify understanding and compliance.
• Lead containment, root-cause analysis & corrective actions for quality issues.
• Manage and develop the local quality team and key metrics (NCP, scrap, TL defects).
• Prepare and deliver standard quality reports on time and to the required quality standards.

Skills

Quality management

Team leadership

Root-cause analysis

SPC & DOE

Cross-functional collaboration

Validation & testing

Education

Bachelor's degree in science or engineering

Tools

FMEA

DOE

APQP

Job description

Purpose of Role

The Quality Manager oversees and continuously improves the plants quality system and performance so that customer requirements for products and services are consistently delivered. They communicate quality requirements and verify they are understood and met, improve quality metrics, and reduce process & product variation. Effectively resolve and prevent recurrence of customer related quality issues and manages a team of plant quality technicians.

Areas of Accountability

Verify quality requirements are communicated, understood and achieved Communicate all quality requirements to plant personnel. Verify effective training so that requirements are understood. Achieve, verify and improve compliance with all customer quality requirements, Rehrig quality standards and quality processes. Partner with National Quality Engineering (NQE) to implement standards where needed to ensure quality requirements are met. When requirements are not achievable, promptly escalation to NQE and NPD teams and facilitate deviation adoption. Manage external certifications (where applicable) and compliance activities to maintain and strengthen certification status. Manage and continuously improve quality metrics; reduce process & product variation Lead plant team to achieve internal quality metrics (NCP, scrap, % TL defective, case closure timing, etc). Establish and document an improvement plan to improve internal quality metrics year-over-year. Deliver standard quality reports on-time, on-quality (NCP, Quality Scorecard, Case related VCs, internal quality actions etc.). Measure product/process variation with SPC; Partner with engineering to identify and eliminate special causes and improve Cpk. Lead quality activities during new product introduction Train plant personnel on new product quality requirements in advance of production start (standards, measurements, tests etc.) Support validation activities including process capability assessments, GR & R, materials and product testing and process trials. Establish ongoing compliance to documented process and product requirements developed during production startup. Manage on-time completion of plants pending actions from NPI activity. Effectively and efficiently resolve and prevent recurrence of quality issues Lead plant team through containment, root-cause analysis & corrective actions for product quality issues with strong sense of urgency. Manage communicationwith Rehrig cross‑functional partners and customer(s) where needed; Manage process according to customer and Rehrig requirements. Verify corrective actions are fully effective at preventing recurrence and completely implemented on‑time; Perform or oversee post‑implementation audits that effectively assess implementation and address gaps. Manage and develop the local quality team Establish and oversee execution of key accountabilities; Provide necessary training and development opportunities; Manage work schedules to achieve business continuity and work‑life balance. Establish and verify standard work is completed to deliver plant goals.

Knowledge, Skills & Experience

Bachelors Degree in science or engineering preferred, not required. 5+ years of Quality Management/Control Experience (ideally in plastic injection molding). Direct experience in Plastic Injection Molding. Ability to manage a team of 6-10 quality techs. Direct experience with validation, problem solving, and risk tools and processes (examples: SPC, DMAIC, APQP, PPAP, FMEA, DOE, Flow Charting, Six Sigma). Develop and implement processes from ground up. Ability to work collaboratively with cross‑functional teams and departments.