Quality Manager

Prince Industries LLC; Pepperell (MA); On-site; USD 110,000 - 130,000; Full time

Job summary

Prince Industries LLC is seeking a hands-on Quality Manager to lead our site Quality Team. You will ensure the quality management system aligns with ISO 9001:2015 and AS9100 while supporting manufacturing operations and customers.

You will oversee document control, audits, and continuous improvement, with a focus on data-driven decision making and cross-functional collaboration to protect customer interests.

Qualifications

• BS in Mechanical Engineering or related degree.
• 5-10 years’ experience in a quality function/role.
• 3+ years’ experience managing a quality organization.
• Experience with AS9100, NADCAP quality systems.
• Experience in a manufacturing environment, specifically precision metal machining.

Responsibilities

• Lead the site quality team and ensure compliance with ISO 9001:2015 and AS9100.
• Manage document control, audits, and continuous improvement programs.
• Serve as primary contact with customers' auditors and ensure corrective actions.
• Provide regular quality performance reports and drive data-based decisions and priorities.
• Collaborate cross-functionally with purchasing, design, and production to improve quality.

Skills

GD&T

Gauge calibration

CMM programming

Metrology

Reading drawings

PPAP

APQP

FMEA

AS9100

NADCAP

Six Sigma

ASQ Certification

Education

BS in Mechanical Engineering

5-10 years in quality

3+ years in quality leadership

Experience in precision metal machining

Tools

Epicor

Job description

Who Is Prince?

Founded in 1959 by Ed Miller near Chicago, Prince Industries has grown from a one-man shop into a global manufacturing partner. With seven facilities across the U.S. and China, we serve industries from hydraulics to aerospace, handling everything from just-in-time components to high-volume assemblies.

At Prince, we don’t just make parts—we solve complex supply chain challenges. We are a strategic partner, focused on helping clients improve products, reduce costs, and simplify operations. Certified to ISO 9001:2015, ISO 13485, and AS9100 standards, we combine quality, innovation, and growth-minded thinking to deliver real value.

Job Summary

The Quality Manager is the hands-on leader of the Prince Industries site Quality Team. Reporting to the Corporate Director of Quality, this role has primary responsibility for site quality performance and supports the General Manager, customers, and production operations. The Quality Manager leads, manages, and holds the quality team accountable; makes sound, timely decisions; and ensures compliance of the quality management system with ISO 9001:2015 and AS9100 requirements. This role manages site-wide quality policies, procedures, processes, programs, and practices to maintain conformance with applicable standards, regulations, and customer requirements. Responsibilities also include document control, quality audits, and continuous improvement.

The Quality Manager is accountable for protecting the customer, maintaining an effective and compliant quality management system, and improving site quality performance through disciplined leadership, data-based decisions, and cross-functional collaboration.

Essential Duties & Responsibilities

• Dedication to and action on Prince Industries Core Values.
• Ensuring all safety procedures are followed.
• Promoting quality achievement and performance improvement across the organization.
• Acting as a key contact with customers' auditors and being responsible for ensuring the execution of corrective actions and ongoing compliance with customers' specifications.
• Provide regular internal and external reports on quality performance, trends, risks, corrective actions, and improvement priorities.
• Act as the voice of the customer within the organization regarding quality concerns and product performance, ensuring customer requirements and feedback are translated into effective internal actions.
• Build strong relationships with key customers and ensure timely resolution of customer complaints and quality issues.
• Maintaining a constant awareness of the business context and company profitability.
• Ensuring compliance with national and international standards.
• Bringing together staff of different disciplines and driving the group to formulate and agree on comprehensive quality procedures.
• Supervising technical staff in carrying out all necessary inspection activities, document creation, quality engineering, metrological process design and calibration.
• Ensuring procedures are properly understood, carried out and evaluated.
• Writing technical and management system reports as required.
• Maintain and support the internal audit program, including audit planning, auditor coordination, timely completion, reporting of findings, and verification of corrective-action effectiveness.
• Pinpointing relevant quality-related training needs.
• Working closely with purchasing staff to establish supplier quality performance criteria and monitor and report supplier performance.
• Assessing suppliers’ product specifications and quality plans.
• Being a liaison to other managers and staff, particularly in areas such as design, production and purchasing, tying in and providing clarity within the quality system
• Utilize business system tools and analytics to ensure adequate resources are in place to meet growth/capacity requirements.

Required Skills & Attributes

• Excellent verbal and written communication skills.
• Solid Knowledge of GD&T.
• Gauge calibration experience.
• CMM programming/operating experience.
• Working knowledge of machine shop metrology
• Must be excellent at reading drawings/blueprints.
• Experience in all required quality engineering phases.
• Must have experience leading teams in PPAP, APQP and FMEA.
• Epicor knowledge.
• 6 Sigma green belt or black belt a plus.
• ASQ Certification a plus, i.e. SQE, SQA, etc.
• Knowledge and understanding of AS9100 and NADCAP requirements.

Education & Experience

• 4-year BS in Mechanical Engineering or related degree with relevant experience.
• 5-10 years’ experience in a quality function/role.
• 3+ years’ experience managing a quality organization.
• Experience with a manufacturing organization, specifically precision metal machining.
• Experience implementing/maintaining AS9100, NADCAP quality system or equivalent.
• Experience in a related manufacturing work environment.
• Experience leading a staff of 6 or more.

Physical Requirements

• Ability to stand, walk, and use hands for extended periods.
• Exposure to moving mechanical parts, airborne particles, and moderate noise levels.
• Must be able to communicate clearly and accurately in noisy environments.
• Must be able to read, write, and speak English.

Compensation:

$110,000-$130,000 The final rate will be determined based on experience and a successful interview process.

Due to ITAR regulations, only U.S. persons - defined as U.S. citizens, lawful permanent residents (Green Card holders), and U.S. nationals - are eligible for this position.

*We are an Equal Employment Opportunity ("EEO") Employer. Applicants can learn more about Prince's status as an equal opportunity employer by viewing the federal "EEO is the Law" poster (https://www.eeoc.gov/employers )