Quality Manager

Lightera; Norcross (GA); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Tuition Reimbursement

401(k) Match

Job summary

LIGHTERA in Norcross, GA is seeking a Quality Systems Leader to guide QA/QC across our optical fiber manufacturing facility. You will drive KPIs, lead continuous improvement, and champion ISO 9001/TL 9000 compliance while mentoring engineers and leaders.

The role requires a engineering degree, 5–7 years of manufacturing leadership with quality focus, and strong communication. This is a full-time on-site position with competitive compensation and benefits.

Qualifications

• Bachelor's degree in engineering is required.
• MBA or master's degree is preferred.
• 5–7 years of manufacturing leadership with significant quality experience.
• Excellent written and verbal communication skills.
• Strong organization skills with ability to lead multiple projects.
• Computer skills: Microsoft Office applications.

Responsibilities

• Establish, track and set improvement goals for department and plant quality KPIs (customer complaints, DPMO, fiber yield).
• Lead roadmap to meet quality goals: Kaizens, capital projects, design improvements.
• Develop CAPA processes; train engineers on methodology; ensure sustained improvements.
• Ensure ISO 9001, TL 9000 compliance; support ISO 14001 via internal audit program.
• Develop improved processes for non-conformance management, document control, and engineering change management.
• Familiarity with continuous process manufacturing.
• Proficiency in quality mgmt systems, ISO 9001, Lean, Six Sigma, and statistics.

Skills

Quality leadership

Cross-functional leadership

Data analysis

Verbal/written communication

Process improvement

Education

Bachelor's degree in engineering

MBA or master's degree preferred

Tools

MS Office

Job description

Composing the core of a brighter world

LIGHTERA has one of the longest and most respectable corporate lineages in American business, which goes back to Alexander Graham Bell and the invention of the telephone more than a century ago. We have a proven track record of being first in the industry with application specific fibers, optical connectors, ribbon cables, erbium doped fibers, Raman fiber lasers, fiber gratings and more. Our mission is to provide leading optical innovations and solutions by designing, manufacturing and supplying the best optical fibers, fiber cable and components and devices for our customers, with exceptional service that creates value for our shareholders, customers and employees. To do so, we must continue shaping the future of communications by applying the best minds to the challenges our customers will continually face.

Our mission is simple and bold: to build brighter, more connected communities through cutting-edge optical technologies.

Position Summary

Responsible for quality systems leadership for the Norcross optical fiber manufacturing facility. This includes leading quality assurance and control, ensuring products and processes meet standards, driving continuous improvement, and fostering a culture of quality across the organization.

Major Duties And Responsibilities

• Establish, track and set improvement goals for department and plant quality KPIs- customer complaints, DPMO and fiber yield.
• Establish and lead roadmap to meet the quality goals and targets - this includes leading Kaizens, initiating capital projects and proposing design improvements.
• Develop processes and criteria for performing CAPA. Train and mentor engineers and leaders on methodology. Ensure improvements are validated and controls are sustained.
• Ensure the company's compliance to: ISO 9001, TL 9000 and support compliance to ISO 14001 Standards through development of an internal audit program.
• Develop and implement improved processes for non-conformance management, document control and engineering change management.
• Familiarity with continuous process manufacturing
• The person must have or be willing to gain working knowledge of quality management systems, ISO 9001 requirements, Lean Principles, Six Sigma, and proficient knowledge of statistics.

Job Qualifications

• Bachelor's degree in engineering.
• MBA/master's degree preferred.
• 5-7 Years' manufacturing leadership experience with significant quality experience.
• Excellent written, verbal, communication skills.
• Good organization skills with the ability to lead and manage multiple projects, priorities, and goal oriented.
• Computer skills: Microsoft Office applications.

Decision Making Requirements

• Assign and/or set priorities for projects and assignments.
• Disposition of product that does not meet the standard requirements.
• Disposition of raw material that does not meet the standard requirements.
• Employment decisions concerning hiring staff.
• Determine training needs for employees.

General Expectations

• Demonstrate effective communications (verbal, written) skills
• Proficient with MS Office Word and Excel
• Maintain discretion when working with confidential and proprietary information
• Strict adherence to Company safety policies and procedures
• Adhere to all aspects of OFS' "Standards of Conduct" document

Working at LIGHTERA means having the opportunity to realize ideas, experience innovation, and discover new solutions for the future. In addition to our dynamic work environment, we offer competitive salaries and generous benefits programs, including medical, dental, tuition reimbursement, and a matching 401(k) plan.

Employees are expected to serve as role models for safe work practices and behaviors. This includes following established health and safety policies and procedures, maintaining a clean, organized work area, wearing, and properly storing all personal protective equipment (PPE), and actively engaging as a safety conscious worker with personal safety and wellness as a priority.

Visa sponsorship not available. Applicants must be legally authorized to work in the United States now and in the future. The company does not provide visa sponsorship or any immigration support (including STEM OPT training plan) for this position.